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To complain about this **trigger warning suicide**

61 replies

BipolarWhypolarTrypolar · 18/11/2022 11:44

So I've been in the worst depression of my life since September. It reached crisis point last Wednesday and I felt suicidal. I spent most of the day trying to get referred to the local crisis team as I thought they were supposed to help with this.
I didn't get anywhere despite about 10 phone calls to the GP and perinatal.

I made a plan to end my life and started trying to enact it.
The GP called me back and heard what was happening so she called an ambulance and asked for me to be admitted to hospital.

The paramedics came and thought it would be better for me to be cared for in the community. They were here for about an hour, did a really accurate assessment and were compassionate, patient and helpful. I felt very guilty about taking up their time.

They phoned and phoned until they got through to someone who was supposed to sort out community support. I was told this would happen same-day and that because it was in place to be seen same-day at home, I wouldn't need to go into hospital.

I was still in a very bad place. 7pm I got a phone call saying the crisis team would be out the next morning.
Ok. Husband put me to bed in the hope I'd sleep through the worst emotions and feel a bit better tomorrow. This is new territory for both of us as I've never felt this strongly depressed before.

I got up to find out the crisis team had come and when husband said I was asleep and should he wake me, they said it was fine and they could come back at 2.
It was not fine. They didn't come back at 2.

After four more calls they finally came out after 5. They did no assessment of my suicide risk or depression, seemed to not believe anything I said.
Husband was there at the time. They ignored him.

They bounced me back to perinatal (who are not a crisis team but are doing their best) and we got no ongoing support from the crisis team.
Wednesday 16th I made a second attempt to end my life.

Today I received a letter from them in which they said they assessed me on 10th November as having "no risk of suicide" and that they had "no role in supporting her (me)." They also included a bunch of stuff that wasn't true and God knows where they got all that from.

AIBU to put in a complaint that this crisis team didn't actually assess my suicide risk or mention it or assess my depression, didn't give any support, and now have sent a letter full of lies to cover their own arses? I'm really angry and also shocked that the people who were supposed to be the last resort to help before going into hospital have done this.

I am still suicidally depressed, I'm trying my best to manage the waves of depression myself, but now I don't know who to call if I go into another crisis because these people are obviously utterly unhelpful and have made up their minds that they don't want to help me, which makes it less likely that I'll pick up the phone next time.

OP posts:
binglebangle567 · 18/11/2022 13:15

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CarrieOnStop · 18/11/2022 13:22

Crisis teams really are not fit for purpose.....same with mental health people that assess you at A&E should you go there for help.....they will send you away with the number for the crisis team......it's like going round in circles.
Where I live perinatal MHT have their own "crisis team" within their team who hopefully can offer you more support. Have you been referred to primary care mental health team through your GP if that's a thing in your area? Sending you well wishes OP Flowers

LivMumsnet · 18/11/2022 13:35

Op, we've nipped in and changed the username on that post as requested.

Also, we're really sorry to hear that you're feeling this way. We hope you don't mind, but when these threads are flagged up to us we usually add a link to our Mental Health resources.

You can also go to the Samaritans website, or email them on [email protected]

We're also going to move your thread over to our Mental Health topic as we think that may be the most helpful place for it.

Do please let us know if we can help further. Flowers

BipolarWhypolarTrypolar · 18/11/2022 14:14

@binglebangle567 Oh Jesus that's awful. I'm sorry you had that experience. In my case they seem to be making out I called them out because I felt like having visitors.
@CarrieOnStop no our perinatal team don't have anything like that, unfortunately. And yes I was actually under CMHT (the community mental health team, think that's the same as primary care?) before I got referred to perinatal, I'd been assessed and was supposed to have another appointment in December. Now they're saying March and keep telling me to go back to perinatal. I was only with perinatal for about 6 weeks. It's just constant bloody circles with a side helping of everyone referring to children's social services.
@LivMumsnet thank you.
@NiceParkingSpotRitaThanksJanet Has there ever been any incidence of someone being admitted to a mother and baby unit this far PP that you know of? The idea of leaving her is really hard, especially as she's still breastfed.

OP posts:
binglebangle567 · 18/11/2022 16:08

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binglebangle567 · 18/11/2022 16:39

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witchesbubblebath · 18/11/2022 19:43

@binglebangle567 are you me??
I have flashbacks and it is very hard to get EMDR on the NHS. I can't work either.
Yes, most people will use distraction methods by default. It's not a great suggestion FFS

Cw112 · 18/11/2022 20:45

"I had worries that they'd section me for months on end and I'd have no control over my medication/treatment etc. "

Those are really common worries op but they're really moving away from that now, it's actually really difficult to section someone without their consent now so if you did decide to stay in, it would be voluntarily and they'd try to get you out again as soon as you are feeling able to be safe in your home or the community. So please don't fear that. It's just another option open to you.

BipolarWhypolarTrypolar · 20/11/2022 14:31

Cw112 · 18/11/2022 20:45

"I had worries that they'd section me for months on end and I'd have no control over my medication/treatment etc. "

Those are really common worries op but they're really moving away from that now, it's actually really difficult to section someone without their consent now so if you did decide to stay in, it would be voluntarily and they'd try to get you out again as soon as you are feeling able to be safe in your home or the community. So please don't fear that. It's just another option open to you.

Thank you so much, that’s very reassuring.

Just an update if anyone is interested, I put in a complaint via PALS and had the complaint emailed to me. It’s really clear and concise and like nothing I could have written by myself right now. I had an automatic reply saying they have 25 days to investigate.

Since Friday, I doubled up on my medication back to the prescribed dose that had made me hypomanic the week before last and I can feel it affecting me again but after two suicide attempts in a week it’s better not to feel like that. I just hope it doesn’t crash so badly again.

OP posts:
BipolarWhypolarTrypolar · 21/11/2022 18:29

Update: Feeling worse than ever today and don’t think I’m getting anywhere with anything. Was supposed to get a call today to find out what’s happening with complaint, referrals etc but no one bothered. I don’t blame them. If I disappeared tomorrow no one would notice.
Wish @LivMumsnet hadn’t moved this to mental health, it’s really bad that this topic in particular is where threads come to die.

OP posts:
hugznotdrugz · 21/11/2022 18:37

@BipolarWhypolarTrypolar do you feel able to contact shout? They might be able to help with your immediate feelings

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