Anyone interested in a £300 by Easter ebay selling thread?

[carrotsandcelery]

Inspired by the threads before Christmas, I was hoping we could get another thread going to motivate us as we sell and ask each other questions as we go along.

I am hoping to start selling again once the dc go back to school next week.

Anyone else want to join me?

That's a great total, reb!

I've photographed a couple of things this afternoon and will list tonight.

As I have given up tv for lent, I am expecting to have lots of free time to list .

If all buyers are honest I don't think sellers should have to send things tracked if value under £46; RM never seems to lose the lower value parcels. But now I'm convinced of too many dodgy buyers & the hassle of claiming (Argh, sending a claim myself tonite), I think I will send tracked too if over £12 value.

fair point, but buyers aren't honest - and it is part of the paypal agreement that you send everything tracked.

I sent it recorded and the status says - this item is still being progressed through the system. When this has happened before it has been lost or returned to sender. My local post office say that most of the 'lost' parcels are ones that aren't emptied correctly out of the mail bags. They say they regularly get mail bags which are supposed to be emtpy to re-fill with parcels or letters in the creases of the bag

I think if I asked the buyer to wait 4 weeks for a refund they would just open a case with ebay and it would affect my stats and I'd have to give the refund anyway. If it isn't there in 2 weeks it's highly unlikely that it will arrive.

Or it has been delivered and the postie neglected to get a signature. I wasn't suggesting you wait 4 weeks to refund - an item is considered lost after 15 working days which is 3 weeks.

I had 8 items finishing last night and sold 4 of them - ranging from £3.99 to £12.00, so am quite happy considering I only had bids on 1 of these items before yesterday evening, and very few watchers due to English half-term last week.

If you going to "snipe" an item do you "watch" it as well? I always do, but I have been surprised a couple of times lately when things with no watchers have received bids in the dying seconds - stealth sniping I presume!

I now have 3 Nintendo DS games left on 30 day Buy-It-Nows. That strategy has been quite successful with 4 of the original 7 already sold. The number of used games available and the price that they are going for seems to vary wildly from week to week. Some of these BINs went for over a couple of pounds more than the starting price they had failed to sell for on a normal auction.

If the free listing days follow last year's pattern I reckon we may have one this weekend!

Can someone clarify for me, is tracked a recorded delivery or is it something else?

I send things recorded delivery if I think it is too much money to lose.

yes - anything with online proof of delivery counts as tracked so recorded, special, courier, etc. Mind you I have found recorded very unreliable, and many posties, mine included, never bother to get me to sign for stuff.

Posties left 2 parcels for me recently that were supposed to be signed for but I didn't sign, come to think of it. I'm not complaining, avoids faff having to go collect them otherwise.

Fergoose Do you mean that part of the agreement with accepting payment by Paypal is that the item must be sent recorded, or that seller protection via Paypal (yeah right) only applies if item sent recorded? Can you supply a link? My google skills are failing.

it is part of the paypal agreement that you have proof of delivery to be eligible for seller protection

cms.paypal.com/uk/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreement_print

okay, stupid questions of the day,

A) what IS the Paypal agreement?

B) As part of the text on that link (thanks) it says:

(quote)
11.9 What is ?Proof of Delivery??

Online documentation from a postal company that includes all of the following:

A status of ?delivered? (or equivalent) and the date of delivery.
The recipient?s address, showing at least the city/county or postcode (or international equivalent).
Signature Confirmation for transactions that total 150 GBP or more
(unquote)

Implies signature to confirm of delivery only required for transactions > £150, but it depends what they mean by "status of delivered"; I've looked thru the whole link and can't find a definition for that.

Sorry, I meant to say
A) What does "Seller protection" really mean, in practical terms?

www.paypal-marketing.co.uk/safetyadvice/SellerProtectionOffEbay.htm

proof of signature is needed for over £150 according to this - proof of delivery for amounts under - I thought they were the same thing, but there you go. I guess some recorded transactions don't have a copy of the signature online immediately.

you agreed to paypal's terms when you set up your account with them - that is what the agreement is

fergoose,please can I ask your expert advice?
I always post using RM and ask for the cheapest option of posting for items under 10 pounds.Anything over 10 pounds I send by recorded post.
I am concerned now as I have never tracked.So far I have never had any problems.I ALWAYS ask for proof of posting,as usually get realms of receipts which I keep until hopefully I receive postive feedback.I have reasoned that if anyone says they didnt receive an item I would refund.Most items I sell I receive between 99p and 10 pounds.I like going to the PO,getting the parcels weighed and then paying up.I DIDNT like printing off the post via the computer,got in a mess with it and ended up paying more at the PO,mainly to do with the difficulty of measuring accurately in grammes.
So I would like to continue with my old fashioned method,and take the risk.Am I covered for tracking by the proof of posting receipts or recorded mail slip? What should I be doing differently.Thank you!

No you aren't covered with a proof/certificate of postage, but you can use that to claim with Royal Mail for a lost item. You are covered with recorded, special, courier which give online tracked proof of delivery - which you will need if a buyer claims not to receive an item. But then not all posties get a signature for recorded items - I had one today postie merrily handed it over and didn't ask me to sign which is a waste of paying extra for, and of course I could pretend not to receive it and get my money back, (not that I would, but some will).

It is difficult to decide, up to you, but if you charge 70p extra and send everything recorded you are covered against false buyer claims, but then your postage stars may take a hit.

So basically, without online proof of delivery you are relying on your buyers being honest.

Fergoose many thanks!

PurpleFrog You were right! Got a Free Listings Weekend email - roll on Saturday :)

Have had an email today from a buyer saying they didn't receive their parcel. I have a proof of postage.it is just over a month ago. They are asking for a full refund. I am just a little surprised that they have left it so long before making contact, is that normal? They have a huge number of stars so would presume them to be a good honest ebayer ,do I just suck it up and refund ? Advice please.

yes sadly you will need to refund in full then claim for the lost item

Their feedback won't give you any clues as to whether they have done this before as sellers can't leave a neg, or a neg statement.

Do I just pay now or wait for her to open a case? I have a niggle its not genuine as she has left it so long before contact,would have expected her to get in touch some time ago.

rebecklet - it's nice to be right for a change!

Now, I really want to get organised tonight, so I can get photos done tomorrow morning in good light and get things on tomorrow evening for a 10 day listing.

I spent ages last free listing Sunday trying to find a knitting pattern I had already photographed with some yarn earlier in the year. dd had persuaded me to keep it after all, but after looking at the yarn again decided to list it. But do you think I can find it? Grrr. That's what comes of tidying up (for people coming for dd's Birthday). Tidying is a BAD IDEA......

And I still haven't found the blinking pattern.....

I would refund now - a case is a mark against you

you need to log into paypal and click on her payment then hit refund from there - don't send it as a separate payment. You will need funds in your paypal to be able to refund her too.

Hi there.
lost parcels and claims are a pain, I send everything recorded now for my peace of mind.
Your £40 parcel you will be able to claim from the post office 15 days from when you posted it not from when it was reported lost ?

My bra saga continues apparently it is at my sorting office and a card was left but its not there ...so if the returned parcel goes missing the bra buyer will have to claim from RM ? I was being nice as the item was too small not my fault I have bought stuff that is too small and simply sold it on not demanded a refund looking forward to a neg there :(

I sold 15 /100 items for about £140 still waiting for payment on 5 items all the rest were posted first class recorded yesterday and I only underestimated the postage on one parcel yay :)

Hope you are right about the free listing need to bundle some of my dd's clothes together instead of selling individually might shift a few then.

the sender would make a claim, the missing bra is a buyer returning the item to you? If so then yes they make the claim

When is the free listing weekend please?