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Ocado tips, tricks subs, M&S shortbread giveaways and defectors..

993 replies

Garyunicorn · 12/12/2020 21:18

Carrying on from the old Ocado thread. www.mumsnet.com/Talk/coronavirus/a4045676-Ocado-tips-hacks-Toblerone-and-Christmas?msgid=102560793#102560793

I have been contributing, just changed my name to prevent being outed over something!

OP posts:
Thread gallery
23
Thenagainmaybetheydont · 06/03/2021 12:59

@BobsDouble I have used their 'request a product' facility to ask for Kingsmill crumpets. I presume they must have stopped selling all Kingsmill products for some reason but I hope they come back!

bruffin · 06/03/2021 13:11

Ive requested loads of products but none have come back

Wiifitmama · 06/03/2021 20:10

I am a lurker on this thread and another long time Ocado user ready to jump ship. We are currently getting a weekend delivery from Ocado (used to be twice a week) and a mid week one from Sainsburys. I would like to swap permanently to Sainsburys but there are a few products I can only get through ocado. I would like to have a 3 weekly delivery from them. I have read here that if I cancel my smart pass (I pay £9.99 a month and have done forever!), I will not be able to get adhoc deliveries. Does anyone know if you can just pay for occasional deliveries?

Foxhasbigsocks · 06/03/2021 20:17

I’ve been told my smart pass will be £54.99 for 6 months. This sounds huge!!

mummabear74 · 06/03/2021 22:02

@Foxhasbigsocks

I’ve been told my smart pass will be £54.99 for 6 months. This sounds huge!!
Wow. We pay £2.99 a month for midweek Tuesday to Thursday. Is yours for weekends?
herecomesthsun · 06/03/2021 22:37

I feel very lucky that we can get lovely M and S and also Waitrose products delivered. While shielding.

If they hike the cost of smart pass up I would fully defect to Waitrose though.

Foxhasbigsocks · 06/03/2021 22:48

@mummabear74 that is so different from the amount we’ve been charged. I have no idea but will check

veryjelly · 07/03/2021 00:34

I'm paying £2.99 for midweek, too.

Full prices from the website -

'The full price of a standard Anytime Smart Pass is £10.99 and Midweek Smart Pass is £6.99 a month. This means that at the end of your contract, when any special pricing has expired, the cost of your membership will rise.'

spongedog · 07/03/2021 00:51

@Wiifitmama

I am a lurker on this thread and another long time Ocado user ready to jump ship. We are currently getting a weekend delivery from Ocado (used to be twice a week) and a mid week one from Sainsburys. I would like to swap permanently to Sainsburys but there are a few products I can only get through ocado. I would like to have a 3 weekly delivery from them. I have read here that if I cancel my smart pass (I pay £9.99 a month and have done forever!), I will not be able to get adhoc deliveries. Does anyone know if you can just pay for occasional deliveries?
I've had a mid-week pass for many years and during Lockdown1 managed to add my mum to my account. She was then able to open her own account during the summer and since then has been able to order when she can get an appt. She preferred a delivery every 10 days and that was slightly messing us up. There has been no mention of her not being able to order occasionally. (However she does pay a lot for delivery - sometimes £5-7)
bruffin · 07/03/2021 05:04

I pay £7.99 a month for a full pass, its just been renewef at same price

Dancingdolphins · 07/03/2021 05:58

I pay £2.99 per month for an anytime pass and it's recently been renewed at that price.

Dancingdolphins · 07/03/2021 06:02

My mum was told they offer no discount on smart passes and everyone is paying the same, which is clearly a lie.

Ocado tips, tricks subs, M&S shortbread giveaways and defectors..
Foxhasbigsocks · 07/03/2021 07:04

I’m really fed up - I pay £20 to Next for a whole year of free delivery!

tootyfruitypickle · 07/03/2021 08:50

I pay £5.99 anytime and it's just been renewed

BobsDouble · 07/03/2021 10:05

Mine has just renewed at £1.99/month

I wonder if it is area dependent?

GaryUnicorn · 07/03/2021 11:37

Moving swiftly to thread no9:

www.mumsnet.com/Talk/coronavirus/4185476-Ocado-Hacks-Tips-and-Smart-Pass-Rip-offs-Thread-9?watched=1

OP posts:
Timbucktime · 07/03/2021 11:44

FGS 😩. First I get an email saying they are taking bags back from the 8th March thank God, and now I get my usual don’t forget you can change your order for 10th March email.

What does it say at the bottom, Please don’t hand your bags back to your driver. We’ll restart as soon as we can.

GiantKitten · 07/03/2021 12:57

@Timbucktime

FGS 😩. First I get an email saying they are taking bags back from the 8th March thank God, and now I get my usual don’t forget you can change your order for 10th March email.

What does it say at the bottom, Please don’t hand your bags back to your driver. We’ll restart as soon as we can.

@Timbucktime I just got that one too Hmm They tweeted 3 days ago saying they are taking bags back, so I’ve asked on that...
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