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Done with sainsburys

136 replies

Originalyellowbelly · 18/03/2020 00:26

After being a customer for over 40 years I'm done with them. They messed up my Christmas order and now I can't even book an online slot for ever. I realise they are extra busy but I have an online order every week and even after staying up until after midnight hoping to get a slot for 3 weeks time there is still nothing. My dh and are both self isolating due to health reasons, we live in a rural village with limited bus services and no near family. Stuff you sainsburys.

OP posts:
PickleSarnie · 18/03/2020 09:14

This is worse than them for Christmas - with Christmas it’s crazy busy but they’ve planned months, if not the entire year in advance for it. And know roughly what items there will be high demand for based on the previous years.

What’s happening now it unprecedented. The supermarkets and supply chains couldn’t have possibly planned for this - it’s frustrating for everyone but I can’t see how they can magically make everything go smoothly.

TheLadyAnneNeville · 18/03/2020 09:14

Don’t blame Sainsbury’s. Blame the Govt. Get in touch with your MP and ask what people in your situation are supposed to do for food?

Eventually, they’ll bring in the army to do food parcel distribution.

OP, do you have a kind neighbour who might bring you the essentials? You might contact your local church/food bank if you have one? It’s bloody awful, but something’s better than nothing.

Snuffkindle · 18/03/2020 09:18

Sainsburys have announced this morning that they will e giving priority to over 70 years olds for delivery slots from 23rd March so that might be why you couldn't book in advance.

LittleYorkshireLass · 18/03/2020 11:17

@Originalyellowbelly I'm really sorry for you and your troubles, but it's the same for everyone.. Flowers

Can no-one go for you (to get stuff?)

Tonyaster · 18/03/2020 11:18

The supermarkets must be absolutely loving this.

SchadenfreudePersonified · 18/03/2020 11:27

You cannot blame Sainsbury's for this, they have a limited number of drivers and vehicles hence the lack of slots. They are doing what they can but they can't satisfy every customer, and I can guarantee every other supermarket are having the same problems

Absolutely this! ^

I've just had my S/bury delivery - pretty much everything there though a couple of items were substituted (Bourbons for custard creams - really, Sainsburys ).

However I did not have a huge shop - just the usual. I'd accidentally ordered two bags of flour instead of only one, so sent it back - someone else will make use of it, I'm sure, as flour is one of the things which is apparently flying off the shelves.

Had to send the substitute dog food back as they sent gravy and my buggers will only eat stuff in jelly (or from bins, or decaying corpses they find lying about in fields, obviously - the myx epidemic we had a few years ago was a bloody joy, I can tell you! Hmm). Also I had ordered frozen sweetcorn and frozen green beans, and they had no beans so substituted with . . . more sweetcorn.

Other than that I'm quite pleased. I didn't order any loo roll or hand sanitiser though, so I don't know if I would have got it. My Zoflora was in stock.

SchadenfreudePersonified · 18/03/2020 11:37

I'm glad that S/bury's is keeping their first opening our for the elderly and vulnerable - the only problem is that this is often the demographic group which can't get out and about early for a number of reasons.

To be fair, though, I can't see any way round this, as if they keep a later slot, the stuff will have gone.

1forsorrow · 18/03/2020 11:47

I went to Sainsburys at 7 am, we are trying to social distance as much as possible as DH is mid 70s and diabetic. There was nothing much there, no pasta, no rice, no squash, not alot of meat, no tins of soup or lots of other stuff. Plenty of bread and fresh fruit and veg so not all hopeless.

1forsorrow · 18/03/2020 11:50

I just worked out in our cul-de-sac of 8 houses and bungalows 7 of them are over 70s and some more like late 80s, some disabled, some living alone. I feel sorry for the young family opposite. Are they supposed to go shopping for us all? My family are all 200 miles plus away from us so can't help much.

SoupDragon · 18/03/2020 12:09

if they keep a later slot, the stuff will have gone.

It all depends when their deliveries are though. I've arrived at Waitrose at a variety of times in the past and seen delivery lorries unloading. Theoretically, if they shut for an hour at delivery time, re-stocked the shelves and then opened for elderly and vulnerable only it would work. You'd need some kind of "invitation" system like they have for food banks.

SchadenfreudePersonified · 18/03/2020 12:18

I've arrived at Waitrose at a variety of times in the past and seen delivery lorries unloading. Theoretically, if they shut for an hour at delivery time, re-stocked the shelves and then opened for elderly and vulnerable only it would work. You'd need some kind of "invitation" system like they have for food banks.

That would be better then, Soup. I know a number of elderly people, or who have medical conditions, who would just be physically unable to get themselves out of the house for a first-thing-in-the-morning shop.

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