@maudspellbody
As communities around the world are struggling with Coronavirus (COVID-19), I wanted to reach out and address concerns about the novel coronavirus (COVID-19) and the steps we’re taking in our stores to continue our focus on keeping people safe and healthy.
Our number one priority is the safety of our customers, employees and their families. At The Body Shop our store teams always follow strict hygiene protocols. We have reinforced these in line with the latest World Health Organisation guidelines. Customers are welcome to come into store and use the hand sanitizers placed around the store.
We have also made the decision to stop makeup demonstrations and to minimise any skin to skin contact in our stores. We have also removed tester pots from our shelves and will not be giving out any unsealed product samples. There are still plenty of ways to experience our products that don’t involve tester pots - from our award winning serums through to our fragrance mists and hand washes. We hope you support us in taking these additional measures.
Any team member who is worried they have symptoms of Coronavirus (COVID-19) is encouraged to stay home in line with the latest guidelines. We have paid sick leave for all of our permanent and hourly staff, including those who are self-isolating.
We are closely monitoring the situation to make sure we are taking all precautions to protect our customers and colleagues alike. Our stores remain open for business and remember you can always shop online at thebodyshop.com.
Thank you for taking the time to read this message, please take care of yourselves.
Linda Campbell
UK & ROI Managing Director