Hands up if you've ever had one of those moments in a supermarket where your 2 year old is throwing the world's greatest tantrum and you're caught with no milk or snacks. Today I was in M&S at Lakeside. It was packed. My toddler decided to let loose with a super-dooper tantrum so I grabbed a banana to settle him as I tried to do the shopping as fast as I could without seeming like a crazed woman! The check-out queue was a real challenge but luckily a kids mag was the perfect distraction. So I checked out, paid the bill and was leaving the store only to be stopped by a security guard who said "Do you know why I'm stopping you?" I wondered if I'd won some prize like being the 1,000th shopper or something. He persisted in asking me "Do you know why I'm stopping you?" I hadn't a clue. Did they want my feedback on my customer experience perhaps? He escorted me off to a room where I was advised that I had stolen a banana from the store without paying. I had completey forgotten about the banana! After just spending £50.57 in the store I said sorry but you're kidding right? He advised me they were calling the police! After full-on interrogation & full personal data checking, and 30 minutes of ridiculously wasted time, I was advised I was being issued with a letter barring me from ever entering another M&S store ever again, and if I did police action can be taken. I said "Do you know how much I spend at M&S every year?" (the answer is around £3,000+ pa!). I was well-dressed and presented - not your average hoodie with that 'repeat offender' type of look! So there you go. I'm sure shareholders should be worried if this is M&S' practice on mothers! What's your opinion?