Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to drop this complaint letter off at the hair salon this afternoon?

210 replies

DragonLowFatSpread · 17/01/2009 14:34

you have about 10 minutes to help me figure out whether i should complain or not.

I write to complain about the treatment received by my 4 year old son by one of the managers of the salon yesterday.

The manager took it upon himself to discipline my son for climbing on the sofa. On the first instance he was asked not to climb on the top of the sofa, a request which was reasonable and also obeyed. Had you specified that this also included kneeling on the sofa so that he could see his Mother then I?m sure this would have been adhered to also. As such, he positioned himself so he could see where I was. He was sat quietly and bothering no one as far as I can see.

At this point the manager chose to raise his voice to him, adopted an aggressive posture over the child and threatened to throw him out of the salon should he not sit properly on the sofa. A patronising wink and a smile were then offered to me, which only confirmed to me that this is a man who enjoys intimidating children.

Thankfully, my son has a resilient disposition and he chose to remain ?seen and not heard? for the remainder of my appointment before expressing his upset on leaving the salon. I personally didn?t need the aggravation and chose to ignore the manager?s behaviour in preference for an undisturbed and overdue hair cut. However, I feel that the appointment was a stressful experience for which I resent paying £20 for.

May I suggest in future, that if staff in your salon have issue with the behaviour of children in the salon, then a polite request to the accompanying adult would be a more appropriate course of action and would avoid the upset caused in this situation.

Sincerely,
Dragonlowfatspread.

OP posts:
BalloonSlayer · 18/01/2009 17:17

Dragon, if only you had had the sense to claim that this man placed a finger for one second on the hand of your child, everyone on here would be lighting their torches and preparing themselves for a march on Devon to cut his knackers off.

cat64 · 18/01/2009 17:27

This reply has been deleted

Message withdrawn

chancelloroftheexCHEQUERS · 18/01/2009 17:36

My post about checking if it's ok to take children along was in response to the poster who said that establishments should put up signs if they are not child friendly. It's easy to ask, IME.

LadyOfWaffle · 18/01/2009 17:41

Jumping from OP, I don't think you are being unreasonable. Unless you child was doing something dangerous that needed addressing asap, I would not expect anyone to discipline anyone elses child, esp. in an aggressive way.

chancelloroftheexCHEQUERS · 18/01/2009 17:46

I don't think many posters (any?) have said that what the manager did was ok.

However, a lot seem to be in agreement that a letter is unnecessary, and that you could avoid similar situations in future.

So there's not really a lot of point slinging mud calling other posters names etc etc when they are just voicing the opinion that YABU to send the letter. Which was the question you asked.

Idrankthechristmasspirits · 18/01/2009 17:59

YABU.

  1. because it's not up to the manager to get your ds to behave himself, if someone else has to step in then more fool you.
  1. because you keep harking back to a v funny tongue in cheek post about "sofaboy" as an excuse for being obnoxious to all who disagree with you.

And where the fuck have all these dragons come from? Are you all related or summat?

bangandthedirtisgone · 18/01/2009 18:01

And we haven't even touched on the fact that it's a shit letter:

"At this point the manager chose to raise his voice to him, adopted an aggressive posture over the child and threatened to throw him out of the salon should he not sit properly on the sofa. A patronising wink and a smile were then offered to me, which only confirmed to me that this is a man who enjoys intimidating children."

Too funny.

TsarChasm · 18/01/2009 18:01

It seems an odd thing to request - signs up all over the place saying whether an establishment that isn't specifically aimed at children is child friendly or not.

I think that may even lose business. I mean 'no children' sounds rather unfriendly and 'yes' sounds like the least relaxing place in the world to go for a haircut to me and would only attract mothers and children surely?

I think because so many of us on here have young children, we lose sight of the fact that there is a whole world out there for many people, that ticks along quite nicely and effectively without revolving around the every consideration of children.

After a few years we will forget (and forget we will) what it is like too and will stop being so outraged about this sort of thing.

No, the chap in the hairdressers may not have behaved in the most pc fashion over this but he hasn't harmed anyone and it doesn't sound as though anyone else was doing much about the situation in any event. A letter about it is ott to say the least.

For a short period when children are very young maybe a mobile hairdresser is a good solution to this.

mimipumpkin · 19/01/2009 00:35

Bit silly and ott to write a letter YABU

AliceTheCamelHasGotTheHump · 19/01/2009 04:49

Cor, is this still going?!

New posts on this thread. Refresh page