to drop this complaint letter off at the hair salon this afternoon?

[DragonLowFatSpread]

you have about 10 minutes to help me figure out whether i should complain or not.

I write to complain about the treatment received by my 4 year old son by one of the managers of the salon yesterday.

The manager took it upon himself to discipline my son for climbing on the sofa. On the first instance he was asked not to climb on the top of the sofa, a request which was reasonable and also obeyed. Had you specified that this also included kneeling on the sofa so that he could see his Mother then I?m sure this would have been adhered to also. As such, he positioned himself so he could see where I was. He was sat quietly and bothering no one as far as I can see.

At this point the manager chose to raise his voice to him, adopted an aggressive posture over the child and threatened to throw him out of the salon should he not sit properly on the sofa. A patronising wink and a smile were then offered to me, which only confirmed to me that this is a man who enjoys intimidating children.

Thankfully, my son has a resilient disposition and he chose to remain ?seen and not heard? for the remainder of my appointment before expressing his upset on leaving the salon. I personally didn?t need the aggravation and chose to ignore the manager?s behaviour in preference for an undisturbed and overdue hair cut. However, I feel that the appointment was a stressful experience for which I resent paying £20 for.

May I suggest in future, that if staff in your salon have issue with the behaviour of children in the salon, then a polite request to the accompanying adult would be a more appropriate course of action and would avoid the upset caused in this situation.

Sincerely,
Dragonlowfatspread.

if the manager doesn't want short legged people in his salon who's shoes might go on the sofa, he should put a sign up at the door.

Writing a letter about it was very OTT though. Object at the time, and don't go back. Oh, and get used to the fact that other people will occasionally tell your children off in ways that you think may not be "right". In fact it is a great pity that everyone doesn't indulge in a bit more communal parenting, so that children are more aware of how their behaviour affects others.

You are very welcome herbietea.

If you don't think respecting property is important, but lots of people in society do, then I have a feeling this won't be the last time your children run into this kind of thing. Not that your approach is wrong, but it is going to be valuable for you children to learn that other things are important to other people.

What, something like "please don't bring your small children here whilst you are having your haircut as you will not be able to supervise them, and they might be told off by our staff". You really think that needs spelling out?

yes, well she thinks that your apparent mirth at the sofaboy comment makes you a target for ridicule.
do you think it's ok to call children names also? obviously so.
i suggest a moment of introspection, perhaps while you crochet some doilies for your mahogony sideboard.

or how about 'please be aware that while you may be a perfectly good parent and are supervising your children in this establishment the manager may go off on one and start shouting like a loon thereby embarrassing everyone, not least himself'

nooka PMSL

What? Why she had to take a 4yr old to the hairdressers in the first place???? Eh?

Because maybe there isn't anyone else to look after him. Because maybe she knew he was well-behaved enough to be taken there (and it sounds like he was IMO). And most importantly there is a large proportion of the population under the age of 18 so why shouldn't he go? Ideally I wouldn't take my DCs with me but there are times when there is no choice.

Manager was a thug who deserved to be put in his place. Better at the time maybe but if a letter helps to make OP feel better then so be it. In current economic climate he is an arse to alienate customers.

Its not your sofa so its not up to you to decide if its worth looking after or not. It still has to be paid for and looked after by someone. You not being materialistic doesn't mean that your ds can spoil other peoples material goods. The bloke sounds like a bit of a knob but you should have told your ds yourself not to put his feet on the furniture.

This is most definitely not me. For a start I pay £50 for my haircut.

[snicker]

Having said that, my £50 (plus £5 tip on this occasion only - I don't tip normally) occasion) once included a succession of staff members walking 5 month old BabyDragon up and down the shopping centre outside whilst she wailed and cried snottily onto their perfect trendy black clad shoulders. Still, my hair looked fab and she did eventually go to sleep just as the stylist finished my hair.

Really don't think you should send the letter though.

"you should have told your ds yourself not to put his feet on the furniture" She didn't get the chance because the manager had already taken it into his own hands.

so your "pmsl at sofaboy" comment is in no way an endorsement of the namecalling of children???
if you think it's ok, then IMO you are fair game when it comes to namecalling and you shouldn't have any problem with me suggesting generally that there are a lot of victorian fruitloops on mumsnet.

hi soupy, so sorry if people think i'm you.
yes, sadly i've ventured into the world of cheap haircuts. unfortunately the service is noticeably lacking when you downgrade, but actually i've not noticed any difference in the haircut itself.
try it, just don't expect them to like children.

You need to downgrade further. I pay £16 and they let ds 'help' with the old ladies.

it's all about the worth herbie
off you pop then.

You are discussing this with your ds1? Does this mean he is not in bed? Tsk herbie.

I don't think DragonLFS is the only one who needs to grow up TBH

Ladyjuliafish said: "Its not your sofa so its not up to you to decide if its worth looking after or not. It still has to be paid for and looked after by someone. You not being materialistic doesn't mean that your ds can spoil other peoples material goods. The bloke sounds like a bit of a knob but you should have told your ds yourself not to put his feet on the furniture."

I don't think that DragonLowFatSpread has said that she thinks it's OK for her ds to spoil other people's things - can you show us where she actually said that, please.

but AIBU threads are like sport aren't they soupdragon.
i'm having a lovely time actually.

There's no need to shout herbie.