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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to drop this complaint letter off at the hair salon this afternoon?

210 replies

DragonLowFatSpread · 17/01/2009 14:34

you have about 10 minutes to help me figure out whether i should complain or not.

I write to complain about the treatment received by my 4 year old son by one of the managers of the salon yesterday.

The manager took it upon himself to discipline my son for climbing on the sofa. On the first instance he was asked not to climb on the top of the sofa, a request which was reasonable and also obeyed. Had you specified that this also included kneeling on the sofa so that he could see his Mother then I?m sure this would have been adhered to also. As such, he positioned himself so he could see where I was. He was sat quietly and bothering no one as far as I can see.

At this point the manager chose to raise his voice to him, adopted an aggressive posture over the child and threatened to throw him out of the salon should he not sit properly on the sofa. A patronising wink and a smile were then offered to me, which only confirmed to me that this is a man who enjoys intimidating children.

Thankfully, my son has a resilient disposition and he chose to remain ?seen and not heard? for the remainder of my appointment before expressing his upset on leaving the salon. I personally didn?t need the aggravation and chose to ignore the manager?s behaviour in preference for an undisturbed and overdue hair cut. However, I feel that the appointment was a stressful experience for which I resent paying £20 for.

May I suggest in future, that if staff in your salon have issue with the behaviour of children in the salon, then a polite request to the accompanying adult would be a more appropriate course of action and would avoid the upset caused in this situation.

Sincerely,
Dragonlowfatspread.

OP posts:
DragonLowFatSpread · 17/01/2009 21:24

most sofa's i suspect can tolerate a small boy kneeling on them.
my children are clean.

OP posts:
OrmIrian · 17/01/2009 21:25

It's a simple fact of life that there are some people who don't like children and they take huge pleasure in finding any excuse to be nasty to them. This man is one of them. Pity him.

unfitmother · 17/01/2009 21:26

AIBU - yes, most people think I was but, I'M NOT LISTENING!

ranting · 17/01/2009 21:28

She actually said 'cheap fake leather sofas are not worth getting your knickers in a twist about', whilst implying that it's ok to trample over it because it's a cheap fake leather sofa.

Op (stands in HTs corner) YABU, more to the point you've also been really rude and started hurling insults at people who DON'T agree with you, see further down the thread. Clearly some people don't agree with you, if you don't like it, don't post on AIBU

cornsilk · 17/01/2009 21:33

Hurling insults at people? Like sofaboy?

mylifemykids · 17/01/2009 21:34

You paid £20 for a haircut? No wonder they have 'cheap fake leather sofas' and that the bad man was in a bad mood. His wages must be pitiful

kormachameleon · 17/01/2009 21:40

This reply has been deleted

Message withdrawn at poster's request.

ladyjuliafish · 17/01/2009 21:41

sunnygirl1412

I concluded from "it wasn't the guys living room ffs" and "a sofa is a sofa IMO" that she thought that it is ok to not look after things that are in your or other peoples place of business. I think that just because it was a "cheap fake leather sofa" it doesn't mean its ok to stand on it or put your shoes on it unless you own it.

ranting · 17/01/2009 21:41

FGS, sofaboy is a bit tame as an insult and it wasn't even HT who said it.

DragonLowFatSpread · 17/01/2009 21:42

right, i've looked through the thread so far.
approximately we have 23 posters who think i am being unreasonable and 18 who think I am not being unreasonable.
Hardly a runaway majority.
i didn't know where to put the pedantry posts and those who just wanted to know where to get a cheap haircut.
So, yes, i am listening.
but the reasons why 'some' people think i am unreasonable are not changing my mind and actually reaffirming my position.

"Clearly some people don't agree with you, if you don't like it, don't post on AIBU"
but i'm more than happy for people to disagree with me, i'm enjoying the sport of AIBU in good spirit.

this is what AIBU is for. no?

FWIW, you'll notice that the sofaboy comments came first. those posters are fair game imo.

OP posts:
DragonLowFatSpread · 17/01/2009 21:43

no i know HT didn't say it, but she's the only one hanging around who thought it was ok.

OP posts:
MaryAnnSingleton · 17/01/2009 21:46

crikey,is this still going on ?

DragonLowFatSpread · 17/01/2009 21:58

nope.

OP posts:
nooka · 17/01/2009 22:15

What's so insulting about "sofaboy"? On a thread about a boy and a sofa that is? If it was implying that your son looked or behaved (?) like a sofa then maybe, but surely it is just shorthand and intended to be vaguely amusing?

I don't think anyone has said that DLFS was a bad parent on the basis of this incident, and if they have that is OTT, but in the same way it is unreasonable to claim that the salon boss was a bad person for telling a child off for doing something he didn't want them to be doing in his salon. I think DLFS comes across as being a bit precious about that, as most adults will not expect to have to crouch down in order to say "off the sofa". Perhaps he was narky about it because he thought DFLFS was out of order for bringing her child along without asking if it was OK first?

chancelloroftheexCHEQUERS · 17/01/2009 22:21

Ok, one question, probably will be ignored due to the bun fight. But here goes:

If you were supervising your son in the mirror then why didn't you tell him to stop climbing on the sofa?

Niftyblue · 17/01/2009 22:31

yabu
if hes kneeling on the sofa then thats means hes got his shoes on it to

When you leave the saloon another client will have to sit on that

What if he had fell off it maybe the manager thought you would lay blame with the saloon for it not being sturdy or something

cornsilk · 17/01/2009 22:33

I bet that the stylists don't exactly treat the place like a palace when all the customers are gone. I've never worked in a hairdressers, but I have worked in a couple of posh hotels. Which is why I never eat the bread rolls.

ThePregnantHedgeWitch · 17/01/2009 23:15

This reply has been deleted

Message withdrawn

chancelloroftheexCHEQUERS · 17/01/2009 23:23

"The manager took it upon himself to discipline my son for climbing on the sofa. On the first instance he was asked not to climb on the top of the sofa, a request which was reasonable and also obeyed."

He was climbing, according to the OP.

ThePregnantHedgeWitch · 17/01/2009 23:25

This reply has been deleted

Message withdrawn

chancelloroftheexCHEQUERS · 17/01/2009 23:27

Yes, I know hedgewitch.

I'm just responding to your assertion that he wasn't climbing and pointing out that you are entirely mistaken.

ThePregnantHedgeWitch · 17/01/2009 23:28

This reply has been deleted

Message withdrawn

chancelloroftheexCHEQUERS · 17/01/2009 23:30

My question to the OP re the climbing was: if she was doing such a great job of supervising him via the mirror then why did the manager even have to ask him to stop climbing on the top of the sofa in the first place? (the chastisement which she deemed acceptable prior to the kneeling incident).

IdrisTheDragon · 17/01/2009 23:34

I take DD (3) to the hairdresser with me sometimes. She sits in a chair and plays with toys. When I am having my hair washed she comes and stands by me.

I hope that she didn't spoil anyone else's hairdressing experience.

DragonLowFatSpread · 17/01/2009 23:34

oh hello again.
he got up climbing on the sofa pretty quick.
infact me and the manager noticed at the same time. i also told him to stop climbing at the same time as the manager in the first instance.

i did not tell him to stop kneeling as i didn't see this as a problem. however, if the manager had said it was a problem for him then i would have asked DS to sit better.

in between my cut and blow dry i did pop over to him and ask him if he wanted to come and stand or sit next to me, but as the shouting manager was cutting hair at the next chair, DS didn't want to.

OP posts:
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