"misconceptions and preconceptions about the NCT that have been highlighted again and again on this thread"
How is the NCT responsible for misconceptions about their work? Year on year there are nasty articles sniping at the NCT in broadsheet newspapers (Alphamummy in the Times is a particularly bad offender) written by journalists with major axes to grind against the natural birth movement - who invariably haven't researched or attended NCT classes themselves, but still feel qualified to comment on the content and approach of courses. I've heard the The NCT being accused of being 'too middle class' over and over again, and there is never an acknowledgement made of the breadth and scope of the work we do in the NHS and with SureStart and Children's centres, among others, or the fact that they fund 80% of the training costs of ALL NCT teachers and breastfeeding counsellors, plus fund the breastfeeding line and pregnancy and birth line. There's also no acknowledgement of the fact that the money taken in antenatal course fees funds the lobbying the NCT does to improve maternity services -which benefits EVERYONE. If it's mentioned it's usually as an aside - as thought these things are just a minor detail, and secondary in importance to the antenatal classes.
I'm not denying there are voices on this thread (and elsewhere on the net) from women who are dissatisfied with their NCT courses, but I could find you ten times as many women who feel their courses were 'invaluable' and 'important'. I get many of my clients through word of mouth - most NCT teachers will tell you the same.
"the lack of communication from head office"
The NCT is no worse on this than any other charity I know. Of course things go wrong sometimes. If you'd been to NCT head office you'd have some understanding of the sort of pressure they are under. They're not some rich multi-national or public funded company. They're a charity and they have a lot of financial restraints to deal with.
"the frequent complaints re courses, either being booked up, too dear, discounts not discussed and c.s not being covered"
Yes - our booking system is a problem. Until recently it was run by volunteers - mums like you and me. We've just changed to a new system with paid booking clerks. Hopefully this will make a difference. I can't believe though that anyone would take issue with this though as a point of principle and hold it up as being some sort of signifier of some fundamental ethical flaw with the way the NCT operates.
And why is it such 'issue' if courses are booked up? They're booked up because they're popular.
"the OP stated she fed back her issues with the course to her teacher and got no reply"
If the OP was disatisfied with the course and made a formal complaint to HO she would have had a response. However - she made critical comments on the evaluation form and didn't, as far as we know, ask for a response. We also don't know exactly what she said on the evaluation form. Do you think that teachers should contact every person who makes a negative comment on their evaluation forms and apologise or explain? Maybe - but this is hardly a reason to take issue with the NCT as a whole.
i have emailed head office about various things over the years and have not had a reply ever !!
Well - why not find out who it is you need to talk to and call them instead? That's what I'd do if I got no response to an email.
"i would not advocate arguing against intervention when mother and or baby are at real and immediate risk"
Neither would any NCT teacher I know! I personally have never met any NCT teacher who doesn't put the health of mothers and babies at the centre of everything they do.