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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think that a stranger collecting a baby from a nursery is a massive safeguarding issue?

217 replies

Peterrabbity · 29/07/2026 09:12

I saw on @jodyriley_ ‘s Instagram account last night that her 1 year old daughter was incorrectly collected by the grandfather of another child recently. The man seems to have had the child in his care for over 15 minutes before returning to the nursery.

From what I can gather, the nursery have been incredibly shady in what they’ve told the Mum and as more information has been slowly released, it seems that despite the nursery initially saying the child was asleep when collected, CCTV has proved that she was awake and alert. The nursery have also refused to pass on the names or contact details of the person who picked up the child.

I cannot believe how awfully the nursery have handled this. If I were the parent of a child in that nursery, there’s no way I’d be staying there considering how lax their safeguarding seems to be.

OP posts:
NoCommentingFromNowOn · 29/07/2026 13:25

Oscillating · 29/07/2026 13:23

Like I said before. It's your husband or your dad or your brother you should be more concerned about...

You’ve been dismissive to people on a few other threads I’ve been reading this week, please don’t.

Metromayhem · 29/07/2026 13:26

pimplebum · 29/07/2026 10:07

You have no business trashing another business on the say so of a Stranger you follow on instagram

i have reported your post for legal reason's

This was published in the local press-it isn’t a secret!

Oscillating · 29/07/2026 13:27

ByRoseSheep · 29/07/2026 11:13

I live VERY locally and the word is that another parent held the door open for him after being buzzed in by a member of staff and he followed them in and went up to the nap room to collect the child.

Edited

Oh yes, pure speculation and escalation of events... That definitely must be true....

ByRoseSheep · 29/07/2026 13:29

JustAnotherWhinger · 29/07/2026 13:23

If it turns out the nursery were unaware a child had been removed from the building by a random person they had no idea had been in the building then they should be shut down. That simply should not be able to happen.

If that’s accurate the staff and management should be thanking their lucky stars that it was a grandparent there for a genuine pick up (even though it was cocked up) and the child was returned unharmed.

I agree but I think this kind of thing happens way more often than we think.

The reason this has gone viral is because the grandad ended up leaving with the wrong baby.

If the dad had held the door open for the grandad and then the grandad had collected the correct baby then there wouldn't really be a story. Probably the nursery would have just sent out an email to parents reminding them not to let other parents in. I imagine this happens all of the time - a well meaning parent holds the door open for someone standing behind them.

ByRoseSheep · 29/07/2026 13:31

Oscillating · 29/07/2026 13:27

Oh yes, pure speculation and escalation of events... That definitely must be true....

It is true to my knowledge as I know people who use this nursery. I was not attempting to escalate events, quite the opposite actually.

Oscillating · 29/07/2026 13:32

Peterrabbity · 29/07/2026 09:53

Well you are more likely to be raped by your own husband than a stranger in the park. But are you more fearful when laying next to your husband in bed, or walking through the park in the dark? Would you be telling yourself that ‘it’s ok as your husband is more likely to rape you’ if a man was following you through said park?

Your logic makes no sense.

Your logic makes no sense.

You're assuming that any and all men given the opportunity of 15 minutes would absolutely sexually assault a small child.

Him saying "I didn't do anything, I promise" would not convince you.... because WHAT IF HE'S LYING?
You'd have absolutely no way of trusting his word 100%, so you would be no better off.

Except now you know his name/number whatever and might go on to warn others to watch out for the noncey-grandpa who says he did nothing, but you don't want to take any chances so will tell everyone you can to stay away from him.

ThePieceHall · 29/07/2026 13:32

Oscillating · 29/07/2026 13:24

No it won't. Just maybe a bit confused.

How can you say this with any certainty?

Marroon · 29/07/2026 13:36

Erin1975 · 29/07/2026 13:24

The headline is somewhat misleading. It wasn't a random stranger. It was the grandparent of another child so someone presumably known to the nursery.

It’s not really misleading though, as far as the child and the child’s family go the adult man was a total stranger. The man being related to someone else doesn’t make him less of a stranger to the child he took.

BitCoinBillionaire · 29/07/2026 13:40

I did lol at this initially. Sorry. Just picturing the poor blokes face when he realised he had the wrong child and the embarrassment of going back and having to admit you’re not familiar with your own grandchild.

but yes , of course, wider implications and they need to be transparent about how this happened

VickyEadie · 29/07/2026 13:45

WhatAMarvelousTune · 29/07/2026 11:12

I don’t see how that would help tbh. My child being returned unharmed by the grandfather of another child - I would not be reassured by speaking to the grandfather, because I wouldn’t have an issue with him (I would have an issue with him if he was my dad and he picked up the wrong child!).
But if I’m the parent of the incorrectly picked up child, it’s the nursery that have seriously fucked up in terms of my child.

Yes, I'm sure if the man concerned was a child abuser (and I'm not suggesting he was), he would assure the mother he hadn't done anything untoward...

BatildaB · 29/07/2026 13:46

Oscillating · 29/07/2026 09:47

He did nothing to the child.

The person who will sexually abuse your child is going to be a relation or close friend. Worry about your husband, your father, your brother, the greatest guy you know who's great with the kids.

Not a man who was given the wrong child and returned them within 15 minutes.

BECAUSE OF OPPORTUNITY.

Why do people always regurgitate this without thinking. It’s such a dangerous attitude and only takes a moment of thinking about why most abuse happens within families. Predators don’t become safe as soon as they’re out in public ffs.

JustAnotherWhinger · 29/07/2026 13:50

ByRoseSheep · 29/07/2026 13:29

I agree but I think this kind of thing happens way more often than we think.

The reason this has gone viral is because the grandad ended up leaving with the wrong baby.

If the dad had held the door open for the grandad and then the grandad had collected the correct baby then there wouldn't really be a story. Probably the nursery would have just sent out an email to parents reminding them not to let other parents in. I imagine this happens all of the time - a well meaning parent holds the door open for someone standing behind them.

Edited

It probably does happen more often than people realise, and more often than nurseries actually report to Ofsted. That doesn’t make it any less of an issue though.

People are very lax on their childcare settings quite often (and I say that as someone who has had 5 of my 6 kids in childcare at points). When I ran a holiday playscheme I was actually amazed and how few questions people asked about our set up or staff. It was particularly interesting that because I worked in schools people assumed all was good, even though they were actually in no way linked.

People assume that nurseries, childcare settings, and schools to an extent always do things “properly” and many really don’t.

PrizedPickledPopcorn · 29/07/2026 13:53

pimplebum · 29/07/2026 10:26

Because it isn't doh !

he had no intention of taking the wrong chid, and the grandfather had no ill intentions did not harm the child and brought her straight back

to meet the threshold for child abduction there needs to be intentional actions , deception, bad intentions lies , fraud deprivation of custody harm etc travelling across country putting the childs basic needs at risk etc etc

Are you psychic?
You don’t know what was in his head. I agree that’s the most likely option, if you can get past the fact he didn’t recognise his GD.

You don’t actually know that and won’t until there has been an investigation.

Which is why there should be one, not a cover up.

SALaw · 29/07/2026 13:55

Marroon · 29/07/2026 09:43

The nursery have a legal responsibility to the children’s in their care, giving a child to a complete stranger and allowing them to take them off site is a huge breach of health and safety. An investigation needs to be carried to determine whether this is a safe facility for children.

Police done investigate breaches of Health and Safety?

PrizedPickledPopcorn · 29/07/2026 13:59

ByRoseSheep · 29/07/2026 13:23

If a grandmother had gone to nursery to pick up her grandchild and left with the wrong baby I think most people would be seriously concerned about the grandma's welfare. I know I'd certainly be worried about my mum and would ask her to go to the GP if she had done that. I'd certainly doubt her ability to care for my child from that point. You would expect your child's grandmother to know their face.

People seem to be downplaying what the grandad has done here and I think it's because he's a bloke and it's the stereotype of "well blokes are useless with babies". But it's actually very concerning.

Unless there's a background that the grandad barely sees the child, then I hope he's had some sort of medical assessment.

Absolutely!
Is grandad suitable to collect and supervise the tot, if he doesn’t know which one she is?!

Imagine if he’d walked off with the wrong tot at a playground or play centre? The one he should have been watching would be unsupervised.

It would be perfectly possible for an opportunist predator to take advantage of this situation. What matters is whether it could have happened.

Dontlletmedownbruce · 29/07/2026 14:49

ByRoseSheep · 29/07/2026 13:11

The word in the local area is that another child's dad showed up to pick up their child. This dad was buzzed in on the intercom by a member of staff in the front office. Another child's grandad was behind him and the dad, trying to be polite, has held the door open for the grandad and this allowed the grandad to enter the nursery without there being any formal log of the event. Somehow whoever was sat in the office had not clocked that someone followed the dad in. Maybe they assumed that he was related to the dad and accompanying them to pick up the dad's child?

The grandad has then gone into the nap room, picked up the (wrong) child and left and it was missed by the staff as they had no formal log of the grandad being in the building, they were probably preoccupied with handing over the other child to their dad. Apparently the dad that held the door open received a bollocking from the nursery and was told to never do it again and all the parents were sent correspondence also warning them.

My child isn't at this exact nursery but will be attending a nursery of the same chain very close by and I'm baffled by it all to be fair. I've chosen to not withdraw my child as I am sure they will be extra on the ball with security now.

I have spoken to people who have chosen to keep their child at the nursery on the basis that it's another dad who let the bloke in rather than a case of a staff member handing a child over to a randomer.

Edited

I also would think this man is no longer competent to collect his GC. The other man didn't think he was doing anything wrong, I'm sure it didn't occur to him the older man would walk brazenly into a nap room and lift a child without engaging with staff. If he has ever done collections before he would know this isnt the procedure. If he has even half a functioning brain he will know you do not walk into a room of children without staff present and you certainly don't leave the premises without telling anybody. I feel bad for the nursery when I hear this version of events, this man's behaviour was so ridiculous it's almost impossible to have a system that prevents such a negligent act.

JustAnotherWhinger · 29/07/2026 14:52

The issues with this aren’t just what did happen, but what could have happened. That’s where places have to properly investigate what happened, how it happened, what it did lead to, what it could have lead to, and how it can be prevented from happening again.

Even with the Grandfather having the best of intentions there could have been major issues.

How common is it now for children to be given a snack straight after leaving nursery or school? Incredibly from what I’ve seen. So you’ve the potential of allergy issues.

The first thing that happens with my DD when she finishes school is that she’s given her medication. Giving that medication to another child could cause them very, very serious harm. Not giving it to DD in a timely fashion has an impact on when she can eat, when she can receive her next medications and if prolonged could cause issues.

The issue of people piggybacking through secure doors is something all childcare facilities should be well aware of. That grandad could have been a parent who isn’t allowed to collect. It shouldn’t solely be down to relying on people collecting not to let someone else in. Nobody should be able to get from the door to the rooms unnoticed.

JustAnotherWhinger · 29/07/2026 14:54

Dontlletmedownbruce · 29/07/2026 14:49

I also would think this man is no longer competent to collect his GC. The other man didn't think he was doing anything wrong, I'm sure it didn't occur to him the older man would walk brazenly into a nap room and lift a child without engaging with staff. If he has ever done collections before he would know this isnt the procedure. If he has even half a functioning brain he will know you do not walk into a room of children without staff present and you certainly don't leave the premises without telling anybody. I feel bad for the nursery when I hear this version of events, this man's behaviour was so ridiculous it's almost impossible to have a system that prevents such a negligent act.

Nobody should be able to walk into a nursery unnoticed and removed a child unchallenged.

If that’s what happened it’s not something to feel sorry for the nursery for, that’s something to be absolutely flabbergasted that they don’t have basic procedures to deal with.

Not allowing random people to walk in and remove a child is a basic fundamental for a nursery.

Dontlletmedownbruce · 29/07/2026 14:59

Also worth saying, I work in a nursery and we have a door that is weighted and snaps shut. If can be wedged into an open position and stays open if purposely set like this. It can't be any heavier or faster closing without being a safety risk. There is a little outdoor porch with a low gate and a bolt. The system is to open the bolt, enter the porch, close the bolt behind you, then ring to have the door opened. The parent walks in with child to an indoor hall where a low gate is opened to bring the child through, babies are often passed over it. This is designed so at all times the pathway is closed for a child. Even if they dash out the door they are contained within the porch on either side. Every day, and I mean every single day I see a parent leaving the porch gate hanging open after them as they ring the door bell. I see parents wedge the door open to get in with a buggy and leave it open. All staff are told to check on this constantly, we are closing these doors many many times a day. Staff in the rooms out front can see this area and often have to run out to close the gate or call a manager to do this if they can't leave the room. Parents have been told 1000 times how important it is to keep doors closed and still a few disregard such a basic safety procedure every time. It's terrifying how easy something could go wrong despite putting all the preventative measures in place.

Schoolchoicesucks · 29/07/2026 15:38

This is shocking and a safeguarding failure and the nursery needs to be taking steps to ensure it couldn't possible happen again.

The nursery staff were at fault in releasing the child to the other grandparent. The grandparent was also clearly at fault in taking the wrong child.

All of this can be acknowledged without suggesting that any harm came to the child or that this man abducted a child.

Safeguarding is about making sure no harm can be done and not about casting accusations that harm has been caused.

I do think that the nursery facilitating a conversation between the grandparent and the child's parents may be useful and may help to set the parents' minds at rest. I'm sure the parents of both children are shocked and incredulous that this could have happened.
The grandad is quite probably mortified. He may have poor eyesight, may struggle with face blindness and saw a right-sized child with right hair colouring and that's the extent of his learned recognition compensating. Or he may not have been paying attention. The staff should have known this was child A who is being picked up by Parent C and not child B who is being picked up by Grandparent D.

BlueMum16 · 29/07/2026 15:40

ByRoseSheep · 29/07/2026 13:11

The word in the local area is that another child's dad showed up to pick up their child. This dad was buzzed in on the intercom by a member of staff in the front office. Another child's grandad was behind him and the dad, trying to be polite, has held the door open for the grandad and this allowed the grandad to enter the nursery without there being any formal log of the event. Somehow whoever was sat in the office had not clocked that someone followed the dad in. Maybe they assumed that he was related to the dad and accompanying them to pick up the dad's child?

The grandad has then gone into the nap room, picked up the (wrong) child and left and it was missed by the staff as they had no formal log of the grandad being in the building, they were probably preoccupied with handing over the other child to their dad. Apparently the dad that held the door open received a bollocking from the nursery and was told to never do it again and all the parents were sent correspondence also warning them.

My child isn't at this exact nursery but will be attending a nursery of the same chain very close by and I'm baffled by it all to be fair. I've chosen to not withdraw my child as I am sure they will be extra on the ball with security now.

I have spoken to people who have chosen to keep their child at the nursery on the basis that it's another dad who let the bloke in rather than a case of a staff member handing a child over to a randomer.

Edited

I hope all the staff involved has had a bollocking too and not just a father who held the door open.

The door should be supervised.

The nap room should be supervised.

No one should be able to take any child without interaction with a member of staff.

VickyEadie · 29/07/2026 15:42

Schoolchoicesucks · 29/07/2026 15:38

This is shocking and a safeguarding failure and the nursery needs to be taking steps to ensure it couldn't possible happen again.

The nursery staff were at fault in releasing the child to the other grandparent. The grandparent was also clearly at fault in taking the wrong child.

All of this can be acknowledged without suggesting that any harm came to the child or that this man abducted a child.

Safeguarding is about making sure no harm can be done and not about casting accusations that harm has been caused.

I do think that the nursery facilitating a conversation between the grandparent and the child's parents may be useful and may help to set the parents' minds at rest. I'm sure the parents of both children are shocked and incredulous that this could have happened.
The grandad is quite probably mortified. He may have poor eyesight, may struggle with face blindness and saw a right-sized child with right hair colouring and that's the extent of his learned recognition compensating. Or he may not have been paying attention. The staff should have known this was child A who is being picked up by Parent C and not child B who is being picked up by Grandparent D.

How would a meeting with the other child's grandparent set their minds at rest?

Schoolchoicesucks · 29/07/2026 15:43

ByRoseSheep · 29/07/2026 13:11

The word in the local area is that another child's dad showed up to pick up their child. This dad was buzzed in on the intercom by a member of staff in the front office. Another child's grandad was behind him and the dad, trying to be polite, has held the door open for the grandad and this allowed the grandad to enter the nursery without there being any formal log of the event. Somehow whoever was sat in the office had not clocked that someone followed the dad in. Maybe they assumed that he was related to the dad and accompanying them to pick up the dad's child?

The grandad has then gone into the nap room, picked up the (wrong) child and left and it was missed by the staff as they had no formal log of the grandad being in the building, they were probably preoccupied with handing over the other child to their dad. Apparently the dad that held the door open received a bollocking from the nursery and was told to never do it again and all the parents were sent correspondence also warning them.

My child isn't at this exact nursery but will be attending a nursery of the same chain very close by and I'm baffled by it all to be fair. I've chosen to not withdraw my child as I am sure they will be extra on the ball with security now.

I have spoken to people who have chosen to keep their child at the nursery on the basis that it's another dad who let the bloke in rather than a case of a staff member handing a child over to a randomer.

Edited

If this is what happened then even if the grandad had picked up the right child, there would be no log of the right child having left, which would be an issue as well.
The nursery workers can't be "so preoccupied with one handover" that they don't notice or bother with the other person leaving with a child at the same time.

Dumbo18 · 29/07/2026 15:45

Oscillating · 29/07/2026 13:23

Like I said before. It's your husband or your dad or your brother you should be more concerned about...

But that doesn't mean we shouldn't also be concerned about strangers does it?

Schoolchoicesucks · 29/07/2026 15:48

VickyEadie · 29/07/2026 15:42

How would a meeting with the other child's grandparent set their minds at rest?

It wouldn't do anything about the safeguarding issue and nursery failures. But a PP was making suggestions around the grandparent having nefarious motives and what happened during the 15 minutes he had the child and the nursery refusing to pass on contact details to the child's parents. If the grandad was harmless and inept, then a conversation with the child's parents may reassure them of this and fill in the blanks of what happened to their child during this time

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