To refuse coffee someone else rejected?

[36Camelliasandcounting]

It’s happened several times recently. The barista has made a drink that wasn’t the right specification for whoever ordered it. One of those things right? It happens.

Except several times recently, the barista has then poured that rejected coffee into a takeaway cup from the ‘having in’ mug and tried to serve to me. I’ve refused and been met with a fair bit of eye-rolling. Most recently I just asked for a refund and after I left a review online stating the incident had happened several times recently including twice that week and as a result I wouldn’t be going back.

The manager has since replied stating it’s policy and widely appreciated by customers to minimise waste?!

AIBU to think no one wants someone else’s rejected coffee?

YABU: I’m happy to take other customers rejected coffee.

YANBU: No. Even worse if the coffee isn’t the right spec and/or has been stood on the side whilst the original drink was remade so is then cold when presented to you.

How was it found that the coffee did not meet the spec for the customer who rejected it? surely the customer would have taken a sip and then assessed that it is not as per the spec and returned it? It would be very unhygienic in that case? I won’t take a risk and for the price they charge I would want a fresh one always.

If the café is so keen to save on waste they could offer it to you for free. Then everyone gets to feel they are winning.

Reminds me of when I worked in a pub....if the wrong pint was pulled,it got put on the shelf under the bar and when someone ordered that particular drink, it got topped up so it was a bit frothy and handed over! It sometimes sat there for ages..

I wouldn't care as long as it was still hot and no one had taken a sip of it!!

I voted YANBU because of the pouring into a takeaway cup. I wouldn’t mind if the drink had just been made and rejected in front of me and it was exactly what I’d ordered. But if they ordered a cappuccino to stay in and I wanted it to take away, it’s not really the same quality if it’s been poured into a takeaway cup, so not what I’d paid for.

If it was exactly as I ordered and to go, yes.

Can’t vote because your choices are too loaded.

Assuming it’s the type you wanted, still hot and the other customer didn’t taste it, why on earth not? Why should they throw away a perfectly good cup of coffee and then make another one exactly the same?

If I saw it being made and rejected and was happy that noone interfered with the drink, I wouldnt mind. I would ming the re-pouring.

You are right, OP.

I don’t go to cafés much but when I order a cappuccino, I do not want it to be prepared in a mug and then poured into a takeaway cup. The foam would go all weird.

If someone orders a black coffee and are given a latte by mistake, there is nothing wrong with it, it’s just not what they ordered. If the next person then wants a latte there nothing wrong with giving the latte to them surely? It’s a perfectly fine, untouched, freshly made coffee. That it wasn’t made specifically for you is surely not a problem.
Of course if it’s been sat there for a while then that’s not on.

id want a new coffee too. Im surprised it has happened so often though, i haven't seen this. During the times when my local coffee shop has made incorrect coffee for myself, they have just asked if i want an extra for someone, or I / they ask around whoever is in close proximity and someone always takes it - never wasted (or they can drink it)

But that's not what OP says is happening. If they had a latte made seconds ago in a takeaway cup and then gave it to her she'd be fine, as I read it. They're sending it to a table, getting it back and then decanting it into a new container and giving it to OP as if freshly made, which is clearly not ok.

I would not accept a coffee that had been sent out to a table and then sent back. There is no way of knowing for sure that somone had not taken a sip out of it before it was rejected or that the staff member would throw it out if someone had taken a sip out of it.

I would just drink it, but I understand many people wouldn’t. The cafe needs to offer the “recycled” drinks for about £1 IMO.

If it’s something I’d drink I’d take it

If it's gone out to a table and come back then absolute no - it should be thrown away.
If the drink has a structure that is not preserved when tipping then no, obviously, though you could be offered it for free to save on waste.
If it's really to save on waste that you are being offered pre(un)loved coffee then they would not be trying to charge you for it.

This is the nub of it, it's priced as a premium product. I wouldn't mind if it cost £2. so if they are going to recycle they better do it quickly and discreetly.

If it is freshly made then why not? It minimises waste.

I’m with OP. If I’m paying £3-4 quid for a coffee I expect it to be made correctly and at right temperature etc. Not thrown around between different cups. If it was £1.50 from an icecream van stall then fine whatever. High prices come with the expectation of good, professional service.

🤣 honestly, some people don't deserve to be in business

Don't go bringing common sense into it, ChocolateApples!!

This constant "we're doing it to avoid waste/save the environment" makes me irritable - not because the concept's wrong in itself, more that it's an all too useful excuse for incompetence

I avoid Pret, Costa, and Starbucks for ethical reasons, and have a reusable stainless steel cup.

It won't save the planet much more to reject someone's cooling, repoured, random.coffee.

They could save it to water plants or add to compost, if it isn't milky. They should be saving the coffee grounds for this, or to redistribute to local people who make beauty treatments from scratch.

YANBU, OP.

I also find it so irritating when companies dress up things that save them money as eco-friendliness. 'We're not going to change your hotel room towels everyday to save the planet'.

This sounds like the most ridiculous post.
First world problems and all that hey 😂
Would I want a drink that has been touched by someone else? No... But if it was made hadn't been touched and it was the same order as mine I can't see the issue? Seems a bit dramatic

So the company charges twice over for one, deteriorating drink?

Do men or sharply dressed people get offered seconds so often, or is it just 'ordinary women' targeted as paypigs for slops?