Short answer: No, it isn’t fair — not even close. And you’re right to question it.
Break this down clearly and calmly, because situations like this can get emotional and messy very quickly.
What’s reasonable — and what isn’t
1. The £300 deposits
Everyone who booked the hen party chose to go, so losing the deposit is unfortunately one of those things. It’s disappointing, but it’s part of the risk when booking group travel.
2. The extra £100 “cancellation fee”
This is where it becomes unreasonable.
A cancellation fee should be:
Paid by the person who cancels, not the guests
Part of the organiser’s responsibility, because she was the one who arranged the trip
Not pushed onto others, especially when the cancellation is due to her own behaviour
Your daughter and the others didn’t cause the trip to be cancelled. They didn’t break up the wedding. They didn’t text other men. They didn’t make the decision to call everything off.
So why should they pay for it?
They shouldn’t.
3. The emotional layer
Your niece is probably embarrassed, overwhelmed, and trying to deal with the fallout of her own actions. Sometimes people in that state panic and try to shift costs or responsibility without thinking it through.
But that doesn’t make it fair.
What your daughter can say (calm, polite, firm)
If she wants to respond without causing drama, something like:
“I’m really sorry things have been so difficult for you, but I’m not able to pay an additional cancellation fee. The deposit was already a big loss, and the cancellation wasn’t caused by any of us. I hope you understand.”
This keeps it:
- Kind
- Clear
- Non‑argumentative
- Boundaried
My honest take
Your daughter has
no obligation to pay another penny. If the niece insists, that’s her being unreasonable — not your daughter being difficult.
Firm message she can send
Hi, I’m really sorry things have been difficult, but I won’t be paying the additional cancellation fee.
I’ve already lost the £300 deposit, and the cancellation wasn’t caused by any of us who booked.
I hope you understand, but I won’t be contributing anything further.