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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to refuse a council house over stairs and no outside space?

237 replies

Stressedmum6761 · 25/04/2026 12:34

Hi, I really need some advice on what to do here please I've been crying all morning and scouring the Internet. I'm on the council housing list, have been for 3 years now because of the state of my current ground floor flat. The council came out to do a review and put my banding up.

I got a call yesterday out of the blue to view a house I bid on before Christmas and was 47th in the queue so didn't think I would have any chance. The woman said it has a small yard and a downstairs bathroom. My daughter is 6 and I'm so so scared she's going to fall down the stairs in the night time to use the toilet, she sleepwalks and is currently on the pathway for ASD, when she goes to the loo in the flat I have to battle to steer her back to bed or she's wandering about on her own for god knows how long.

I've also been to look at the house through the windows and it 100% does not have a yard as the lady said as the bathroom has been built on as an extension downstairs. I know this sounds so ungrateful but I don't want us moving from bad to worse, our current flat has a tiny little yard that I've managed to squeeze a bench and a mini greenhouse into so my daughter at least has somewhere she can sit outside when she's had a meltdown or needs to regulate herself.

I'm so worried if I turn this down by saying I'm worrying about the stairs at night I'll be taken down a band. Has anyone successfully turned down a property for safety concerns and not been penalised? Thank you 😊

OP posts:
Slowdownyouredoingfine · 25/04/2026 16:27

OP there is no shame in saying you just don’t like it, the downstairs toilet thing is just ridiculous but I can understand you wanting some outside space. What are the rules where you are? Where I am it’s one offer and if you turn it down (without good reason) you’re off the list. Other places you can decline 2 or 3… if you’re allowed to decline once or twice then just do that. I’d say a valid reason would be you were incorrectly informed there was a garden which there isn’t.

shuggles · 25/04/2026 16:30

Stressedmum6761 · 25/04/2026 12:46

If the bathroom was upstairs this wouldn't be an issue but it would mean me having to listen out for her wanting to go the toilet in the night to take her and bring her back to bed

Could she use a commode?

And yes, I am being completely serious. If I was in this position and if I had to make it work, I would prefer for a child to use a commode rather than wake me up, and then I could simply empty it in the morning.

Missey85 · 25/04/2026 16:32

Witnesses · 25/04/2026 15:58

I personally think you should be very greatful to be offered a reduced rent property, lifetime tenancy, repairs undertaken by the council, right to decorate, secure housing til the day you die.

I know people will say you don't need to be greatful, you're entitled to it etc etc, but the reality is the vast majority of people don't ever get offered a house on the council system, despite us all (on paper) being entitled to.

Get a stairgate, or, go private and be choosy.

I'm in Australia I waited 16 years for a council flat I said yes to the first one they offered me 🙂 I'm very grateful I've got it

Boomer55 · 25/04/2026 16:34

Why did you bid on it then?

My council does one offer and to the back of the queue.

If you can make it work, I would.

tripleginandtonic · 25/04/2026 16:37

Stressedmum6761 · 25/04/2026 12:46

If the bathroom was upstairs this wouldn't be an issue but it would mean me having to listen out for her wanting to go the toilet in the night to take her and bring her back to bed

A small inconvenience fir a limited amount of time.

Rainydays26 · 25/04/2026 16:41

Stressedmum6761 · 25/04/2026 12:34

Hi, I really need some advice on what to do here please I've been crying all morning and scouring the Internet. I'm on the council housing list, have been for 3 years now because of the state of my current ground floor flat. The council came out to do a review and put my banding up.

I got a call yesterday out of the blue to view a house I bid on before Christmas and was 47th in the queue so didn't think I would have any chance. The woman said it has a small yard and a downstairs bathroom. My daughter is 6 and I'm so so scared she's going to fall down the stairs in the night time to use the toilet, she sleepwalks and is currently on the pathway for ASD, when she goes to the loo in the flat I have to battle to steer her back to bed or she's wandering about on her own for god knows how long.

I've also been to look at the house through the windows and it 100% does not have a yard as the lady said as the bathroom has been built on as an extension downstairs. I know this sounds so ungrateful but I don't want us moving from bad to worse, our current flat has a tiny little yard that I've managed to squeeze a bench and a mini greenhouse into so my daughter at least has somewhere she can sit outside when she's had a meltdown or needs to regulate herself.

I'm so worried if I turn this down by saying I'm worrying about the stairs at night I'll be taken down a band. Has anyone successfully turned down a property for safety concerns and not been penalised? Thank you 😊

@Stressedmum6761 email/talk to the housing officer tell them what you told us. Ask what would happen if you turned it down based on the reasons you say.

I would be worried about my child falling down the stairs if they sleep walk as well.

somanychristmaslights · 25/04/2026 16:41

If the bathroom is an extension downstairs, how do you know there also isn’t one upstairs if that could be its original position?

Wingingit73 · 25/04/2026 16:43

You are being unreasonable

Viviennemary · 25/04/2026 16:46

You need to weigh up the advantages and disadvantages of this house over your current flat. I think problems can be overcome by using stairgates.

loislovesstewie · 25/04/2026 16:47

somanychristmaslights · 25/04/2026 16:41

If the bathroom is an extension downstairs, how do you know there also isn’t one upstairs if that could be its original position?

Because the housing officer said the bathroom was downstairs. And it's unlikely that a 2 bed social housing property would have 2 bathrooms. I've worked for local authorities where a 4 bed would have a bathroom and a shower room but 2 beds rarely have a bathroom and another loo.

Allseeingallknowing · 25/04/2026 16:49

PILEALLTHEPILLSONTHEFLOOR · 25/04/2026 16:27

buy your own house like everyone else then

How very unhelpful!

YourWildAmberSloth · 25/04/2026 17:14

Crazyhousewife23 · 25/04/2026 15:51

if you decline it they can knock you down a band or remove you from the list. Accept it and you can appeal to move. Given what you have said after accepting it contact the council for a disabilities facilities grant assessment an ot will come out and the council have to do adap

Please don't do this (accept it with the intention of appealing afterwards). You will be in a weaker position than you are atm, i.e. you will be deemed as adequately housed. At least your current home is deemed as unsuitable. If you accept it, you will likely be stuck with it unless your child's health or needs change. Only accept it if you are content to stay there. Even if you can get back onto the transfer list, you won't necessarily be a priority. I worked for a HA so speak from experience. People accepting properties that they didn't want or didn't full meet their needs and applying to move again. Unless there had been a change in circumstances, these requests were often refused and even when accepted, they had lost points because some needs were met or because they had less time on the list.

Holesinmesocks · 25/04/2026 17:26

PILEALLTHEPILLSONTHEFLOOR · 25/04/2026 16:27

buy your own house like everyone else then

Good idea because everyone can afford to buy.🙄
If OP needs a council house it suggests she can't afford to buy her own property.

LiquoriceAllsorts2 · 25/04/2026 17:28

MaggieBsBoat · 25/04/2026 12:36

Will a stairgate not suffice?
I do understand your concerns but I would be very wary of turning something down.

Hoe would she go to the toilet in the night?

Allseeingallknowing · 25/04/2026 17:29

YourWildAmberSloth · 25/04/2026 17:14

Please don't do this (accept it with the intention of appealing afterwards). You will be in a weaker position than you are atm, i.e. you will be deemed as adequately housed. At least your current home is deemed as unsuitable. If you accept it, you will likely be stuck with it unless your child's health or needs change. Only accept it if you are content to stay there. Even if you can get back onto the transfer list, you won't necessarily be a priority. I worked for a HA so speak from experience. People accepting properties that they didn't want or didn't full meet their needs and applying to move again. Unless there had been a change in circumstances, these requests were often refused and even when accepted, they had lost points because some needs were met or because they had less time on the list.

Edited

Yet the advice always seems to be accept what is offered and be grateful, whatever it’s like

Dancingintherain09 · 25/04/2026 17:30

Hi OP if you believe this wouldn't be a safe place to live. I'd strongly suggest a trip to your GP with daughter. They can write a letter explaining safety/heslth concerns. That won't affect your chances of getting a property if you have to refuse this one. Refusal can be done but you need a really good reason a supporting evidence (GP letter etc). I hope this helps.

likelysuspect · 25/04/2026 17:32

Holesinmesocks · 25/04/2026 17:26

Good idea because everyone can afford to buy.🙄
If OP needs a council house it suggests she can't afford to buy her own property.

We dont know what OPs financial circumstances are or where in the country she is. She is already in a social housing property so isnt starting from scratch, she'll be entitled to move within the organisation

However, even if she isnt able to get a mortgage, fair enough, I think the point is that if you need or want particular things that arent on offer, look to rent privately. It would be foolhardy in my view to do that, but thats OPs option if she doesnt like what she is offered. Unless the house is not fit for human habitation, she should take it. A downstairs bathroom is very common.

SnickerboaHoppfallera · 25/04/2026 17:32

Stressedmum6761 · 25/04/2026 12:46

If the bathroom was upstairs this wouldn't be an issue but it would mean me having to listen out for her wanting to go the toilet in the night to take her and bring her back to bed

We only have a downstairs bathroom (no loo upstairs), and this is what we did until the DC were quite old; tried to avoid drinking for an hour before bed, made them go to the toilet before bed, stair gate at the top of the stairs, DC instructed to come across the landing and wake one of us up to take them downstairs to the loo if they woke up and needed to go in the night. We got used to it.

WilfredsPies · 25/04/2026 17:35

You need to look at the rules for your particular council as they differ. Mine has a rule that you can pass on one property and then it affects your banding. Yours might have more or less.

If you get the opportunity to pass, then pass it and really think bloody hard before bidding on the next one, even if it’s a case of going to the neighbourhood and peering in the window if it’s empty (our council doesn’t let you view unless you accept it first). If it’s a case of take it or go to the back of the queue, then explain your concerns about your daughter’s safety and see if they’ll bend the rules. If this is your only choice, then you have to decide which of the two properties are worse. There’s no point jumping out of the frying pan into the fire.

Jollyhockeystickss · 25/04/2026 17:37

You bid on a house, houses have stairs but you dont want stairs! Rent privately and find what you want or get a mortgage, and let someone who would love a house have it,

thewonderfulmrswatson · 25/04/2026 17:39

You can email and request for a children's occupational therapist to be there, if they deem it unsuitable due to her sleep walking ect it can't go down as a refusal as it's unsuitable and won't effect your banding or bidding but that can take a while to sort and they could give it someone else in that time. But they can also say you did bid on it so deemed it suitable

GarlicFind · 25/04/2026 17:40

Do go to view it. You may well be panicking over nothing.

I turned down my first offer after viewing. I'm not mad keen on where I am now but it's safe and warm, unlike the first one, and I didn't want to risk getting thrown off the list.

If you can't see any way to make it work after viewing, discuss it with them. But go and look before making up your mind. Hope you love it!

shivbo2014 · 25/04/2026 17:47

I am a housing officer. You will need to check whether this is a direct offer or whether you can remain on the list and keep bidding. People have this idea you should just be grateful for any housing but we do like people to be happy moving to the property offered. You dont have to accept anything just because you're a 'council tenant'. I also would not just try it for a while as you will not able to go back on the list if you are classed as 'adequately housed'. Saying that I would definitely view it and raise your concerns with the housing officer.

Teainapinkcup · 25/04/2026 17:50

AmserGwely · 25/04/2026 13:35

You can make it work, lots of people live in houses that were suitable until they had children with needs. Try and think of how you can make it work. I have a daughter (now grown!) who has autism/ADHD.

My suggestions would be:

Claim DLA as she is entitled to this if you need to wake in the night to keep hee safe due to her disability. Ask for support from Citizens Advice with the form, and make sufe you follow it through to tribunal if they initially refuse.

Ask your housing officer or local charity to support you access grants etc to buy the things you need to make the house work.

Buy a sensor that alerts you when she wakes.

Stair gate at the top of the stairs - add a bell or something similar to alert you.

Consider a commode upstairs.

If there's no garden, then turn her room/or get a sensory tent. This can be an alternative to the garden.

Indoor swing - look at online shops for disability aids - or other gross motor sensory activities.

Look at having window sill gardens with indoor plants

Find a local community gardening space, and find out what parks and open spaces there are in the area.

Its not worth the risk of turning it down and ending up somewhere much worse. If the area is manageable, but the property isnt exactly what you want, then take it.

Being in a council property will mean that whatever happens you will be housed, and able to afford the rent.

This is excellent advice.

MrFluffyDogIsMyBestFriend · 25/04/2026 17:57

Just get a camping loo....you don't need chemicals as it's just wee and being tipped away. I once read about two children dying from fumes from a chemical loo.