I am not commenting on the specifics of your loved ones case. However, I can tell you from professional experience that there are people who significantly misuse emergency services and then blame a “mental health crisis” when it isn’t actually a mental health crisis at all. I think that is probably what these are aimed at trying to deter, I’m not familiar with these orders, so not sure on what basis they are issued and what criteria have to be met. That said, I would think this is aimed at repeat offenders, those refusing to engage with services appropriately, or those behaving recklessly where a mental health condition is not diagnosed, for instance.
In cases of misuse of emergency services, there is often something else behind it that is not a true “mental health disorder”, but the individual is not seeking help from the right sources (often despite being told to). For example: not uncommonly an underlying social problem; sometimes emotional distress but not an emergency; sometimes related to misuse of alcohol or drugs; not uncommonly personality disorder diagnosis. I do think the under-resourcing of social services, community resources, addiction services etc plays a part in this issue too.
By way of example of what I mean by misusing because of “crisis” which is not actually a crisis, at all- I know of one person who had action taken against them after a prolonged and protracted process (including warning that if behaviour continued there would be action taken against them) during which they misused gp, community mental health, hospital, police and ambulance services to such an extent that there was no choice.
This person had a personality disorder diagnosis, but from personal knowledge these “crises” were very actually true crises- somewhat distressed but not actually suicidal, often furious a request has been declined etc- if they did not a significant enough “reaction” from CMHT, would call GP, then escalate from there. On many occasions having two, three or even four of these services out in a single 24 hour period. On multiple occasions an ambulance out more than once a day. This individual would keep ambulances with them for long periods and in a quite rural area. There were multiple multi-disciplinary meetings including all services- taking up even more time and money. I can’t tell you the processes that were put in place- and money spent- on this individual for very little long-term progress.
At one case review, it was noted that tying up the service with this patient (threatening suicide if they left, refusing to be taken for mental health assessment as they wanted to go to hospital when there was no reason for an acute admission), meant that another ambulance had to be brought from out of area to another (actual) emergency and this patient had a delay in treatment which was catastrophic. It’s one thing if the service is stretched with actual emergencies- that’s a resource issue (and there is one within ambulance services across the country)- but when it is because of time-wasting, it’s an avoidable tragedy. I know this person was an extreme example, but the underlying narrative/behaviour is not uncommon. They just pushed it further than the vast majority, in this person’s case, threats of prosecution and then actually being charged did significantly lesson the abuse of services.