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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

15 Minutes expected before you begin

279 replies

ThatPearlkitty · 25/03/2026 01:01

Inspired by another thread but a separate topic when eg the role is 9 to 5 paid hourly then why do some employers want people eg 15 mins before your actual start time why dont they pay for your time before then, yes i understand most roles is necessary eg coat, get ready for the day etc but then its free labour ?

OP posts:
MikeRafone · 25/03/2026 15:04

Haribosweets · 25/03/2026 14:59

I used to work in a place (local government) where start time was 8.30am (no flexi) but had to be logged in, ready to take the first call at 8.30am. I and some colleagues would arrive by 8am to ensure we had toilet, coffee, chit chat, logged in to the many applications etc and then some would walk in dead on 8.30am and do the whole toilet, coffee, chat, logging in after all that and was nearer 9am before they 'started' used to annoy me so much but manager wouldn't do anything. The other end of the day we were expected to stay logged in until 5pm. If the phone rang at 4.59pm and 30 secs then we had to take it and could be almost 5.45pm by the time we logged off. I used various tricks to not get that 4.59 phone call, I got caught out a couple of times but managed to get away with it with a made up work I was doing. No longer there now but its still the same apparently!

local government employees could o to unison and get this sorted, or they could go to ACAS if not union members or send a letter themselves to tackle the situation

MikeRafone · 25/03/2026 15:09

LiviaDrusillaAugusta · 25/03/2026 14:49

Tbf the more people with your attitude, the better. It makes the rest of us look reasonable 🤣

If this is aimed at me, I don't answer to others and don't care for sycophants either. My expectation is employees start work and get paid from when they start work

Sartre · 25/03/2026 15:16

15 mins seems extreme but I’d say arriving 5 mins early is normal so you can get set up. I might be teaching a lecture at 10 but wouldn’t turn up at 10 because I need to get logged in and get my slides up.

Catcatcatcatcat · 25/03/2026 15:34

LiviaDrusillaAugusta · 25/03/2026 13:54

And petty employees are why employers have to make rules

In the UK there are very few careers where unpaid overtime is legally enforceable. So no amount of “rules” is going to help an employer here…

LiviaDrusillaAugusta · 25/03/2026 16:37

Catcatcatcatcat · 25/03/2026 15:34

In the UK there are very few careers where unpaid overtime is legally enforceable. So no amount of “rules” is going to help an employer here…

There are very few careers where unpaid overtime isn’t expected at some level.

In the original example , why take a job that expects to work 15 whole minutes before your shift if it is that much of an issue to you? Clearly the culture of the company isn’t a good match.

And okay if it isn’t legally enforceable, then people mysteriously fail probation (as there are usually attitude issues) or fail to get promoted.

like I said, you all crack on because you make the rest of us look good 🤣

Catcatcatcatcat · 25/03/2026 16:41

I’m so good at my job, I don’t have to work for nothing to get attention or be highly regarded.

If you do, best crack on with that.

LiviaDrusillaAugusta · 25/03/2026 16:49

Catcatcatcatcat · 25/03/2026 16:41

I’m so good at my job, I don’t have to work for nothing to get attention or be highly regarded.

If you do, best crack on with that.

That isn’t actually what I said.

I don’t know any professionals
that have this insistence on only working contracted hours so I assume that the ones working to rule aren’t doing high level work.

But because I am flexible, so is my employer. I can leave early or come in late, and it’s no issue because I don’t take the piss. I have also negotiated 2 days a week from home (which by choice tend to be longer) because I don’t sound like a stroppy teenager 🤣

ThatPearlkitty · 25/03/2026 17:22

Cosimarocks · 25/03/2026 09:35

In my job I run lots of meetings, often with extremely packed agendas. I’m aware that everyone there will need/want the meeting to finish on time and be put out if we run over. Whenever I run a meeting I get to the room early so that I can set up and be ready to greet people as they arrive and then start on time. Always there are a number of people who walk in through the door at the time the meeting is supposed to start (or even later) and then start catching up with colleagues or sorting themselves out. It means we never actually start on time and I then have to squish things in so as to finish at the agreed time. It’s incredibly frustrating.
It’s like people who turn up to the theatre or something just as the play starts. Be in your seats and ready beforehand. The start time is when it starts not when you should stroll in.

That said, I once had a job where the boss dictated a 15minute early arrival and would pull anyone over the coals for being even a minute late (or really 14 minutes early). That was extreme and unfair. It took all of 5 minutes to take your coat off, stash your bag, say good morning and power up your computer. She was generally getting an extra 10 minutes unpaid work from every member of her team. There were 10 of us. That’s an hour and 40 minutes of unpaid work from the team every day.
I’d say that absolutely a job should say that they want staff ready to start at 9am if they want, but dictating when they must arrive before that is unfair. And if it’s something like a nursery or school and they want their staff ready to greet arrivals from a certain time, and have the rooms ready for that, then they should factor that into the hours the pay their staff for.

this one i can understand but what puzzles me is if its during working hours then why are they still late for the meeting etc ?

OP posts:
Miyagi99 · 25/03/2026 17:37

Our work day starts when we log into our computer so any drinks, coats, chat etc tends to be done before then. Rarely takes 15 min though.

Jamclag · 25/03/2026 17:48

LiviaDrusillaAugusta · 25/03/2026 16:37

There are very few careers where unpaid overtime isn’t expected at some level.

In the original example , why take a job that expects to work 15 whole minutes before your shift if it is that much of an issue to you? Clearly the culture of the company isn’t a good match.

And okay if it isn’t legally enforceable, then people mysteriously fail probation (as there are usually attitude issues) or fail to get promoted.

like I said, you all crack on because you make the rest of us look good 🤣

Unfortunately, most jobs are not 'careers' they are simply a means to pay for the necessities in life (and NMW barely does that). No employee in this situation should be expected to give their labour for free - they are often already being exploited anyway. What you are describing is a completely different scenario to what many (most) of the work force experience.

If you are in a professional career that you love and are paid well for good for you, but on a national level, and absolutely on a global level, you are part of a tiny, privileged minority and in no position to lecture anybody else on their work ethic.

diamondsandbluejeans · 25/03/2026 17:55

LiviaDrusillaAugusta · 25/03/2026 14:02

Actually it’s a mixture of both - I’m mid 50s and have no working experience of the role and therefore wouldn’t have been able to get a similar role elsewhere but because I made myself visible in a good way, I was given the opportunity.

They gain someone keen and willing to go the extra mile and I gain my only opportunity to move into this type of role

Ah, the good old 'go the extra mile' aka 'do extra work for no extra money.' Do you also use the term 'roll up your sleeves' to describe unpaid work?

I'm from the same generation as you. Your prerogative how you approach this opportunity, of course, and I realise these things often depend on the context of the job, but I'm assuming that by mid-50s you're aware that 'going the extra mile' is very often not acknowledged or appreciated, and doesn't always end up in tangible progression, so I'm a bit surprised you're defending unpaid work (and practices such as skipping lunch, ffs) so hotly. Your employers might think you're a mug for all you know.

LiviaDrusillaAugusta · 25/03/2026 18:24

diamondsandbluejeans · 25/03/2026 17:55

Ah, the good old 'go the extra mile' aka 'do extra work for no extra money.' Do you also use the term 'roll up your sleeves' to describe unpaid work?

I'm from the same generation as you. Your prerogative how you approach this opportunity, of course, and I realise these things often depend on the context of the job, but I'm assuming that by mid-50s you're aware that 'going the extra mile' is very often not acknowledged or appreciated, and doesn't always end up in tangible progression, so I'm a bit surprised you're defending unpaid work (and practices such as skipping lunch, ffs) so hotly. Your employers might think you're a mug for all you know.

Actually it had paid off in spades recently, not just working extra, it’s about having a decent attitude.

After 35 odd years in a particular type of role, I was given the opportunity of a lifetime which I wouldn’t have had anywhere else, despite not having had the experience.

By doing things that weren’t strictly in my job description and being visible, when the chance of a job came up, I was the obvious choice (Tbf I wanted to work in that role for years).

Even before the new role I was paid considerably more than anyone else who did a similar job.

I work through lunch because (a) I leave early three times a week and (b) it isn’t always convenient to stop. I also adore what I do. I’m not advocating that others do it - I really couldn’t care less.

LiviaDrusillaAugusta · 25/03/2026 18:27

diamondsandbluejeans · 25/03/2026 17:55

Ah, the good old 'go the extra mile' aka 'do extra work for no extra money.' Do you also use the term 'roll up your sleeves' to describe unpaid work?

I'm from the same generation as you. Your prerogative how you approach this opportunity, of course, and I realise these things often depend on the context of the job, but I'm assuming that by mid-50s you're aware that 'going the extra mile' is very often not acknowledged or appreciated, and doesn't always end up in tangible progression, so I'm a bit surprised you're defending unpaid work (and practices such as skipping lunch, ffs) so hotly. Your employers might think you're a mug for all you know.

And I know some places take the piss but I do my dream role with good pay and great opportunities.

AntiqueBabyLoanSmurf · 25/03/2026 18:41

ChequerToRed · 25/03/2026 14:12

Depends on the job I guess.
However, I used to work for a large insurers who insisted we come in 15mins before our official start time so that we could boot up an ancient, creaking IT system that they refused to spend money updating, regularly crashed, and looked like something on the old BBC Basics we used at primary school in the 80s. So I had to use unpaid time to make up for a lack of investment and upgrading of their own in house tech. I did resent that.

They were massive CFs. There's nothing wrong with going without something because you aren't willing to pay for it; but expecting to still have it and somebody else to pay for it is disgraceful and exploitative.

Reallyneedsaholiday · 25/03/2026 18:59

My last job, we were expected to be in the office for an 8.30 meeting, paid from 9am, when the phones turned on. And stay until the job was finished, often working through lunch as well. A 40 hr week, quickly became 50.

ThatPearlkitty · 25/03/2026 19:02

Reallyneedsaholiday · 25/03/2026 18:59

My last job, we were expected to be in the office for an 8.30 meeting, paid from 9am, when the phones turned on. And stay until the job was finished, often working through lunch as well. A 40 hr week, quickly became 50.

jesus christ

OP posts:
AntiqueBabyLoanSmurf · 25/03/2026 19:19

Sartre · 25/03/2026 15:16

15 mins seems extreme but I’d say arriving 5 mins early is normal so you can get set up. I might be teaching a lecture at 10 but wouldn’t turn up at 10 because I need to get logged in and get my slides up.

But what do you mean by 'get set up'? In your case, the lecture is at 10, but it clearly isn't the first task of your working session if you have to get set up for it - so your working time (which should be paid) should take this into account.

Otherwise, where do we draw the line? Taking 5 minutes unpaid when your job is seen as giving lectures and not preparing for them? Taking an hour unpaid to make a big batch of sandwiches when your job is seen as serving sandwiches and not making them? Taking 12 hours unpaid to drive from Inverness to Plymouth when your job is seen as driving a coach-load of people for the journey north and not driving an empty coach south?

If 'getting set up' for some people involves grabbing a leisurely drink, sharing your personal news, chatting about last night's TV or whatever, than that obviously isn't part of your work and thus should of course be done in your own (unpaid) time.

AntiqueBabyLoanSmurf · 25/03/2026 19:23

Reallyneedsaholiday · 25/03/2026 18:59

My last job, we were expected to be in the office for an 8.30 meeting, paid from 9am, when the phones turned on. And stay until the job was finished, often working through lunch as well. A 40 hr week, quickly became 50.

And that's where 'showing a decent work ethic', as some people insist we should do, can often lead. It shouldn't be seen as lazy or being difficult to expect to keep to agreed timings and pay rates.

It's ironic when certain employers complain about staff taking the piss, when that's exactly what they are doing themselves in spades.

Cherrysoup · 25/03/2026 20:05

Tricky. I'm in at least 30 minutes early, bugger about downloading all the PowerPoints I need for all classes, do some photocopying, check in with the boss, make coffee etc. What annoys me is the trapped 90 minutes before Parents' Evening, although most of of ours were online this year, giving me just enough time to rush home and set up. I work straight through break and lunch, but that's my choice so I can leave reasonably promptly.

LiviaDrusillaAugusta · 25/03/2026 20:08

AntiqueBabyLoanSmurf · 25/03/2026 19:23

And that's where 'showing a decent work ethic', as some people insist we should do, can often lead. It shouldn't be seen as lazy or being difficult to expect to keep to agreed timings and pay rates.

It's ironic when certain employers complain about staff taking the piss, when that's exactly what they are doing themselves in spades.

I presume you are happy for the likes of medical professionals to down tools on the dot regardless of what they are dealing with? Professionals tend to have a more or less relaxed attitude to timekeeping

ThatPearlkitty · 25/03/2026 20:13

AntiqueBabyLoanSmurf · 25/03/2026 19:23

And that's where 'showing a decent work ethic', as some people insist we should do, can often lead. It shouldn't be seen as lazy or being difficult to expect to keep to agreed timings and pay rates.

It's ironic when certain employers complain about staff taking the piss, when that's exactly what they are doing themselves in spades.

excatly, seems alot of modern business needs cheap labour to make profits

OP posts:
NoSoupForU · 25/03/2026 20:15

15 minutes is probably a piss take, but then so is arriving on the dot and not actually being ready to start work at your start time I suppose.

LiviaDrusillaAugusta · 25/03/2026 20:15

ThatPearlkitty · 25/03/2026 20:13

excatly, seems alot of modern business needs cheap labour to make profits

So are you being forced to do this? If not, why do you care?

ThatPearlkitty · 25/03/2026 20:32

NoSoupForU · 25/03/2026 20:15

15 minutes is probably a piss take, but then so is arriving on the dot and not actually being ready to start work at your start time I suppose.

but then if thats paid hours then why would you give free labour by being early

OP posts:
LiviaDrusillaAugusta · 25/03/2026 20:33

ThatPearlkitty · 25/03/2026 20:32

but then if thats paid hours then why would you give free labour by being early

So are you in this situation? I assume so, in which case perhaps consider job hunting as it clearly isn’t ideal for you