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Share your dilemmas and get honest opinions from other Mumsnetters.

Forgot to take my friend to her hospital appointment- how do I fix this!?

588 replies

MamaBee22 · 22/02/2026 14:28

First time posting so please bare with me..

I forgot to take my best friend of 20 years to her colosopy appt. We'd arranged for me to take her and stay with her/bring her back, but the date changed to half term. No childcare and hubby at work so I still offered to drop her off and pick her up. She mentioned a few days prior and I said yeah no problem still good to go.

Fast forward to the day of appt. My DC has a chest infection so had to get her a drs appointment and being completely truthful it just slipped my mind. I didn't realise until it was too late and she text me saying have you forgot?

Obviously I went into panic mode and no deflection, I own my mistake and there's no excuse I shouldn't have forgot. I'm only human and it just slipped my mind. I apologised and said I understand why she'd be cross but let me know how it went.

I'm am a dependable friend 99% of the time. I am the most constant person in her life (she's single) and have never let her down before.

She ignored me for a couple of days and then sent a text saying how pissed off she was, people always let her down and its a difficult thing to forget and she doesn't want to talk about it.

Apart from giving her space, is there anything I can do to fix this? I feel sad to loose my friend over a stupid mistake.

Sadly she can be known to use silence as a form of punishment and has definitely tried to make me feel as guilty as possible. Obviously I can take that on the chin, it is my fault, but I have a horrible feeling she will continue to bring this up long term.

Thank you

OP posts:
Megifer · 22/02/2026 18:20

Ebok1990 · 22/02/2026 17:13

How is it different if it's a husband, a friend or even a taxi driver who forgot to pick you up for a hospital appointment? Its the fact that someone agreed to help you and then just simply didnt turn up. What if you were being collected from hospital by a friend to take you home after an operation and they didn't turn up because they forgot and you were stuck at hospital? Would you just shrug your shoulders and say, ah well, people forget stuff. Or would you be understandbly upset? It's no different.

Its very, very different because id not expect DP to forget given id have no doubt spoke about how worried I was every day leading up to it, not to mention id have said "are you still ok to take me" in the morning, like a normal person.

Taxi driver, I mean, its their literal job - to taxi people around. No further comment needed tbh.

Im not normally in to making "but what if <insert different event that didnt happen>" up, but in the operation made up issue then yes tbh id probably be more annoyed, what with it being an operation that no doubt id have messaged my friend about the day before, the day, just before it etc. And, you know, with it also not just being an appointment for a relatively minor procedure (ive had 2, maybe 3, cant recall now, think it was 3)

Goonyoucanaskme · 22/02/2026 18:23

It can happen especially if there's a bit of brain fog around for some reason. The other day I went upstairs leaving bacon under the grill, filled the house with smoke and risked a serious fire. It's not because I don't care about the safety of myself and my home, I just forgot that I meant to go straight back downstairs.
But your friend is very hurt. She wants space so leave her for a while, then drop by with some flowers and offer her a hug if she wants it.

RisingSunn · 22/02/2026 18:47

MrsBennetsPoorNervesAreBack · 22/02/2026 17:42

Well, I wouldn't expect that either. I'm entirely capable of understanding that people have their own lives and their own priorities.

But the OP said she would still do it, so the fact of it being half term/her DH not being around etc is surely irrelevant? Once you have committed to doing something, don't you feel any obligation to see that commitment through?

Tbh, this thread is making me feel very grateful for my friends. I'm really surprised at how many people seem to think that forgetting to take someone to a hospital appointment is no big deal.

Edited

It is disappointing - but I guess I can understand how it could happen when your child all of a sudden becomes poorly.

Also from the sound of things - OP is usually a dependable source of support.
People always hold on to the one time you are not perfect and forget the 99 times you were there.

SpinandSing · 22/02/2026 18:52

I don’t know why you’ve taken all the blame for this. Why on earth didn’t she text you the night before to check-in? Or in the morning? You have a whole life to lead too with things going on. Be careful how much you apologise to her - that’s far too much drama when she didn’t miss the appointment and was also at fault herself. The only ‘should have’ for you is that in conversation I would have said to her ‘just make sure you text me the night before or in the morning’.

Dollymylove · 22/02/2026 18:55

thanks2 · 22/02/2026 16:09

If she had sedation with a cone biopsy (which I highly recommend as I opted to not and the giant needle and smell of my flesh burning was not great) she would not be allowed to drive for 24hrs.

Thats why taxis were invented

MrsBennetsPoorNervesAreBack · 22/02/2026 18:56

RisingSunn · 22/02/2026 18:47

It is disappointing - but I guess I can understand how it could happen when your child all of a sudden becomes poorly.

Also from the sound of things - OP is usually a dependable source of support.
People always hold on to the one time you are not perfect and forget the 99 times you were there.

I think that's the thing - I am very forgetful but I genuinely can't understand how this might happen. Not saying that to have a go at the OP, I just know that I genuinely wouldn't forget something like this.

Having said that, if I were the friend, while I would be hurt to realise that the OP didn't care quite as much as I might have thought she did, I wouldn't be looking to lose the friendship. I would readily accept a nice apology and carry on with the friendship as before, albeit with a slightly revised understanding of what the friendship might mean to the OP.

KTheGrey · 22/02/2026 19:00

Why did she not call you at agreed meeting time asking where you were? Peculiar behaviour.

Sarah24x · 22/02/2026 19:04

Sorry you’re getting a hard time on here OP.

As someone who has recently had a colposcopy for CIN1, you are recommended not to drive after LLETZ or cone biopsy. A normal colposcopy with biopsy you’re fine to drive.

I didn’t feel a thing during the biopsy (despite having a very low pain threshold) and was out at the park with my dc an hour later. I took the bus home but put money aside incase I needed a taxi home. I’m on UC and money is tight. Im a single mother of young dc and wouldn’t dream of asking a friend with kids to drop me off and collect me. Your friend is a single child free woman.

On the other hand, your child with a respiratory medical condition had a bad chest infection. My youngest son has been hospitalised numerous times with chest infections and tonsillitis. In my experience it can develop very quickly and of course your child is your main priority. You’re often running on adrenaline when you have a poorly child and things will slip your mind.

You put your child first which is the most important thing. Yes, she may be pissed off but if she’s a good friend, she should understand. Like I said before, she should have arranged her own transport and if she’s struggling financially, the hospital can arrange her transport.

Don’t feel bad. Honestly if I were you after her petty behaviour, I wouldn’t want her as a friend anyways.

ShawnaMacallister · 22/02/2026 19:04

user295038904830290 · 22/02/2026 16:44

But she'd asked her friend to take and also come with her to an appointment that may lead to a cancer diagnosis. It's fine to rely on that promise. Appointments like that are frightening becuase of the uncertainty of the diagnosis. If you have a settled plan and you are relying on a friend you could be caught short depending on where you live and taxi availability.

@MamaBee22 The fact you forgot showed both you and her that something signifigicant to her didn't matter to you. You need to accept that and own it. It may have been a genuine mistake but it wouldn't have happened if the person and their appointment mattered to you. Would you have forgotten if it was your child? or your mother? No.

She's having a stressful time and you've let her down when she really needed you. If you want to fix this, you will need to hugely demonstrate you are sorry by actions, a big bunch of flowers that someone else suggested is a drop in the ocean. A genuine heartfelt letter of apology sent now together with an offer to do something lovely for her is the sort of approach you need. or major face to face grovelling once time but not too much time has passed.

You need to really understand how devastating this was likely to be in a frightening and stressful situation for your friend - not just the immediate effect of scrambling to get to an appointment, whether she could do anything about it, stress on the day, impact on her health and treatment - but a sense of no one caring and being abandoned. It can't be just dismissed as 'a mistake' because its more than that here.

So dramatic.
It was just a mistake. It's done, she apologised, it needs to be forgiven.

BunnyLake · 22/02/2026 19:09

Dollymylove · 22/02/2026 18:55

Thats why taxis were invented

If you’ve had sedation they won’t let you go home in a taxi alone, you have to have a person they contact to accompany you.

Obeseandashamed · 22/02/2026 19:17

You don’t need me to tell you that it wasn’t great that you forgot but in truth, it happens when you’re a parent carrying the mental and physical load for lots of other people. It was a clear, genuine mistake off the back of your child being unwell. A true friend would understand despite being irritated.

ShawnaMacallister · 22/02/2026 19:49

Ebok1990 · 22/02/2026 17:13

How is it different if it's a husband, a friend or even a taxi driver who forgot to pick you up for a hospital appointment? Its the fact that someone agreed to help you and then just simply didnt turn up. What if you were being collected from hospital by a friend to take you home after an operation and they didn't turn up because they forgot and you were stuck at hospital? Would you just shrug your shoulders and say, ah well, people forget stuff. Or would you be understandbly upset? It's no different.

I'm my DH's number one priority after his kids and vice versa. I'm not the number one priority of any of my friends and nor are they mine. A DP forgetting is different to a friend forgetting because her own kids were sick. Obviously.

ShawnaMacallister · 22/02/2026 19:49

BunnyLake · 22/02/2026 19:09

If you’ve had sedation they won’t let you go home in a taxi alone, you have to have a person they contact to accompany you.

It was a colposcopy! She didn't have sedation.

TheRuffleandthePearl · 22/02/2026 19:52

youalright · 22/02/2026 15:45

Omg id be fuming she will have done all the prep for nothing and now will likely be booted to the bottom of the list. Have you ever had a colonoscopy? Do you understand how bad the prep is. How do you forget something like that.

Read OP’s update posts. No prep, it wasn’t a colonoscopy and her friend did make the appointment on time.

Zov · 22/02/2026 19:54

Ebok1990 · 22/02/2026 17:07

Let's hope your husband doesn't leave you and your kids move 5 hours away in the future then hey and you need some friends in your life. You are literally the epitome of the smug married.

Was there any need for that? You are clearly projecting, but it's not fair to take it out on that poster.

ShawnaMacallister · 22/02/2026 19:55

layingwoody · 22/02/2026 17:51

Don’t you need to clear your bowels before one with that special medication the night before? I’m sure my DM was on the loo all night before hers.

also the NHS waiting list times are crazy. Not turning up can result in them referring you back to the gp and having to start from scratch. I would be very upset too if I was her and can understand why she’s annoyed. You should have had this on the calendar and/or a phone reminder.

No, because it's not a colonoscopy it's a colposcopy

NoisyMonster678 · 22/02/2026 19:59

You have a ick child OP, who should always take priority no matter what and this a none negotiable due to your child relying on you and your DH to help her.

You apologised, it was unfortunate but life moves on and if your friend continues to be a cow about it then thats her problem. Your child relies on you for survival, do not let people steam roll over you, you are just doing your best which is more than good enough.

Your priorities are spot on, let this selfish woman go.

ilovesooty · 22/02/2026 20:21

PrismRain · 22/02/2026 15:47

And this is why, as a single person, I never share my problems or ask anybody for help or assistance. Threads on mumsnet announcing ‘she’s single, she’s got form for this, that and blah, blah’ even when whatever has happened isn’t their fault. Honestly, so many people treat their single ‘friends’ like total shit and use every excuse under the sun to justify it.

As a single person I'm with you in that I do everything I can by myself. I've got friends who would offer to help but I don't tell them about stuff unless I have to. When I had a colonsocopy I went by myself in a taxi, refused sedation and got a taxi home.

If one of my friends did offer help and forgot about me I'd be hurt and disappointed though.

ShawnaMacallister · 22/02/2026 20:23

ilovesooty · 22/02/2026 20:21

As a single person I'm with you in that I do everything I can by myself. I've got friends who would offer to help but I don't tell them about stuff unless I have to. When I had a colonsocopy I went by myself in a taxi, refused sedation and got a taxi home.

If one of my friends did offer help and forgot about me I'd be hurt and disappointed though.

I'd have been hurt too, for about an hour maybe. Then I'd get over it because it was a genuine mistake.

BunnyLake · 22/02/2026 20:24

ShawnaMacallister · 22/02/2026 19:49

It was a colposcopy! She didn't have sedation.

Ah ok.

BunnyLake · 22/02/2026 20:25

ilovesooty · 22/02/2026 20:21

As a single person I'm with you in that I do everything I can by myself. I've got friends who would offer to help but I don't tell them about stuff unless I have to. When I had a colonsocopy I went by myself in a taxi, refused sedation and got a taxi home.

If one of my friends did offer help and forgot about me I'd be hurt and disappointed though.

Refused sedation, you’re brave. I won’t have one unless I’m fully under GA.

BunnyLake · 22/02/2026 20:33

I wouldn’t lose you as a friend over it if there wasn’t a history of other let downs. If it was a one-off she should move on from it as it’s not worth losing a friend over.

My lift home couldn’t make it once and the whole appt had to be cancelled while I was literally waiting to be called. It was frustrating but I knew it wasn’t deliberate. I do get quite anxious each time I have one because of the commitment someone has to give me to be there (I’m single so have no partner to rely on and my kids don’t live near enough). Expecting that level of commitment from a partner is one thing but from a friend it can be quite stressful to even ask.

nondrinker1985 · 22/02/2026 20:34

BunnyLake · 22/02/2026 19:09

If you’ve had sedation they won’t let you go home in a taxi alone, you have to have a person they contact to accompany you.

She realised and was able to take her home - her friend didn’t want her to

BunnyLake · 22/02/2026 20:36

nondrinker1985 · 22/02/2026 20:34

She realised and was able to take her home - her friend didn’t want her to

That was stupid of her. She should have said yes and everyone could get back to being friends. In the same situation I would have accepted.

Also, for colonoscopies I always make my own way there, it’s only a lift back I need.

StillSpartacus · 22/02/2026 21:07

Nearly50omg · 22/02/2026 16:00

When you’re a mum and you have a poorly child with a chest infection then THAT does take over your brain and overrides everything else as you are concerned with a child who may behaving difficulty breathing etc! A normal response from a friend in this scenario would be oh no poor x i quite understand my appointment going out of your head! Not a problem I’ll just drive myself as it’s only a minor procedure and you keep little x indoors and warm as I wouldn’t want you to have to bring him out unnecessarily when he’s ill! THAT is a NORMAL response not ignoring the op and being stroppy with them! She’s clearly very self entitled and selfish

This. I am quite surprised by most of the replies so far to be honest. Yes you fucked up, but you didn’t fuck up on purpose, offered to pick her up and have apologised.

Has “friend” asked after your daughter at all? That would make a big difference to how much effort I would be putting in at this point onwards.

I also think that a good friend would have offered to sort out her own transport once the appointment changed to half-term rather than have you drag your children along.

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