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Forgot to take my friend to her hospital appointment- how do I fix this!?

588 replies

MamaBee22 · 22/02/2026 14:28

First time posting so please bare with me..

I forgot to take my best friend of 20 years to her colosopy appt. We'd arranged for me to take her and stay with her/bring her back, but the date changed to half term. No childcare and hubby at work so I still offered to drop her off and pick her up. She mentioned a few days prior and I said yeah no problem still good to go.

Fast forward to the day of appt. My DC has a chest infection so had to get her a drs appointment and being completely truthful it just slipped my mind. I didn't realise until it was too late and she text me saying have you forgot?

Obviously I went into panic mode and no deflection, I own my mistake and there's no excuse I shouldn't have forgot. I'm only human and it just slipped my mind. I apologised and said I understand why she'd be cross but let me know how it went.

I'm am a dependable friend 99% of the time. I am the most constant person in her life (she's single) and have never let her down before.

She ignored me for a couple of days and then sent a text saying how pissed off she was, people always let her down and its a difficult thing to forget and she doesn't want to talk about it.

Apart from giving her space, is there anything I can do to fix this? I feel sad to loose my friend over a stupid mistake.

Sadly she can be known to use silence as a form of punishment and has definitely tried to make me feel as guilty as possible. Obviously I can take that on the chin, it is my fault, but I have a horrible feeling she will continue to bring this up long term.

Thank you

OP posts:
Sarah24x · 22/02/2026 16:54

Try and not be too hard on yourself. Your dc was ill and it was a genuine mistake. Your ill dc trumps her I’m afraid.

Tbh I think she was being a bit rude expecting you to drop her off and collect her when you have your dc with you. She should have arranged a taxi or taken public transport.

I say that as a single mother who took public transport to and from my colposcopy recently (including biopsies). I took the underground to the hospital in active labour.

BennyHenny · 22/02/2026 16:54

user295038904830290 · 22/02/2026 16:44

But she'd asked her friend to take and also come with her to an appointment that may lead to a cancer diagnosis. It's fine to rely on that promise. Appointments like that are frightening becuase of the uncertainty of the diagnosis. If you have a settled plan and you are relying on a friend you could be caught short depending on where you live and taxi availability.

@MamaBee22 The fact you forgot showed both you and her that something signifigicant to her didn't matter to you. You need to accept that and own it. It may have been a genuine mistake but it wouldn't have happened if the person and their appointment mattered to you. Would you have forgotten if it was your child? or your mother? No.

She's having a stressful time and you've let her down when she really needed you. If you want to fix this, you will need to hugely demonstrate you are sorry by actions, a big bunch of flowers that someone else suggested is a drop in the ocean. A genuine heartfelt letter of apology sent now together with an offer to do something lovely for her is the sort of approach you need. or major face to face grovelling once time but not too much time has passed.

You need to really understand how devastating this was likely to be in a frightening and stressful situation for your friend - not just the immediate effect of scrambling to get to an appointment, whether she could do anything about it, stress on the day, impact on her health and treatment - but a sense of no one caring and being abandoned. It can't be just dismissed as 'a mistake' because its more than that here.

Even if the friend WAS the OP’s child or mother, the OP is still human and capable of forgetting something when life gets in the way! The OP didn’t do anything deliberately to hurt the friend and clearly feels terrible, the friend should cut her some slack and accept that the OP isn’t perfect, the same as the friend isn’t perfect either.

PrismRain · 22/02/2026 16:55

BumpyaDaisyevna · 22/02/2026 16:43

Maybe her ability to bear a grudge and remain aggrieved even when someone - normally totally dependable - has apologised to the max explains why she is single!!

Sorry but I can’t bear people who sulk and won’t accept a genuine apology when things go wrong. She should be grateful she has a friend who is so supportive.

Or maybe she has chosen to be single. It is not a flaw to be single. It doesn’t mean something is wrong with you ffs.

ComeOnJeremy · 22/02/2026 16:55

Im surprised by some of the responses. You’ve apologised- not much else you can do. I would have no truck at all with her giving you the silent treatment.

Just ignore it and carry on with your life. She sounds very needy and dramatic.

surrealpotato · 22/02/2026 16:57

It's 'bear' with me, not 'bare'.

user295038904830290 · 22/02/2026 17:01

Even if the friend WAS the OP’s child or mother, the OP is still human and capable of forgetting something when life gets in the way! The OP didn’t do anything deliberately to hurt the friend and clearly feels terrible, the friend should cut her some slack and accept that the OP isn’t perfect, the same as the friend isn’t perfect either.

I agree that no one is perfect and people forget. But people tend not to forget what really matters to them. It's not likely that you'd forget to take your mother or child to a scan that may lead to a terminal diagnosis - because you'd be terrified for them. It's all you'd think about.

That is the point here - that's why just saying the friend should 'cut her some slack' isn't fair - because there are two big effects here -one is the practical effect of having to find alternate transport in a stress situation to get to an appointment that REALLY matters and the second is that it will appear to the friend (probably not entirely without justification) that a significant medical scan for her and the potential consquences is of such little mental weight to the OP that she forgot it.

The point I was making is that this is an out of the ordinary situation with out of the ordinary practical and emotional consequences. It shouldn't be swept aside as an ordinary 'oops I forgot' mistake because it really really isn't.

Zov · 22/02/2026 17:03

PJ98 · 22/02/2026 14:48

Do you not have a diary? I wouldn't trust myself to just remember appointments.

This! ^ I even had to pop a reminder on my calendar last week to remind myself not to forget to take my friend's birthday card and presents when I went to meet her the day before her birthday!

I put everything in my phone calendar. And I would never NOT put appointments in, or anything I was doing for someone else. You did let her down @MamaBee22 and even though something came up in your own life, I think it's the fact that you didn't tell her that has made her so upset and angry. Imagine if she had not managed to get there?!

All you can do now is sit back, and wait for her to cool off, and forgive you. (Hopefully she will.) Not sure what I would do in her situation, but I have ghosted and cut off friends for similar things...

Just text her and say 'I'm so sorry that I let you down. When you're ready to forgive me, let me know, and we can meet up and hopefully get back on track.'

Although, from the way you say 'she has form for punishing people by going silent on them, and will probably bring this up every time I see her, for the rest of our lives' do you really WANT to be friends again? Honestly, I know this is a line that is always spouted on here, but you really don't sound like you like her very much.

BunnyLake · 22/02/2026 17:03

I have to have colonoscopies and I am very grateful for kind people who give me lifts but I have to know 100% that they will not let me down. It’s a very stressful experience because not only do you have to deal with the prep beforehand but you get some results after too and they are not always positive. I don’t blame her for feeling let down but I wouldn’t break a friendship over one mistake if it was the only time.

Megifer · 22/02/2026 17:03

She needs to grow up a bit tbh. People do forget stuff, no one is perfect. Id be pissed off if it was DP who forgot but a friend? Might be mildly peeved but Id have sent my friend a quick message in the morning to check. No big deal. Does she enjoy a bit of self indulgent drama usually?

Eastie77Returns · 22/02/2026 17:03

TeachWithMissM · 22/02/2026 16:28

not relevant to the colposcopy that OP is referring to as this generally doesn’t involve sedation (but it was only made clear that it was a colposcopy as opposed to a colonoscopy after I had posted my comment) but this is the NHS guidance about needing someone known to pick you up either driving or to be with you in a taxi following a colonoscopy. Again, I’m not suggesting this is relevant to OP but it certainly wasn’t an attempt to make up information to create drama, but rather to bring awareness to what a colonoscopy can involve as I know many people wouldn’t be aware

Ok, but OP’s friend wasn’t sedated. So this was a run of the mill version of the procedure and she was presumably able to get home (taxi, public transport or whatever) without issue. I only mention the ‘drama’ because several posters have attempted to guilt trip OP further by describing how serious the procedure was and suggesting the friend would have been unable to leave the hospital without a driver.

OP - I wouldn’t make any further attempts to apologise or make amends as it’s just feeding her sense of grievance. Leave it and see if she gets back in touch. If she doesn’t…well at least you’re off the hooks for any future favours.

SarahWoodWould · 22/02/2026 17:05

TeachWithMissM · 22/02/2026 14:40

i think as much as you didn’t do it intentionally, this has probably had a huge impact on her. A colonoscopy is a really really unpleasant and scary experience, and the hospital needs to know who will be collecting you in order to allow you to be released. I can imagine that her having to scramble around last minute to try and find someone to get her there and pick her up was a huge stress at an already very stressful time. She is totally within her rights to feel hugely let down by this as it happened at a time when she really will have needed support. There is nothing you can do to change it now though, so give her lots of space and apologise sincerely when the time is appropriate.

This

MrsBennetsPoorNervesAreBack · 22/02/2026 17:06

Some of you seem to have very low expectations of your friends. Is that because your friends are actually quite crap?

I can't imagine a close friend ever forgetting something like this, and I can't imagine forgetting it for someone else either. And I have adhd so often forget things!

Ebok1990 · 22/02/2026 17:07

nondrinker1985 · 22/02/2026 16:50

I’ll be honest I don’t have that time in my life for a friend who relies on me so heavily when I have a family of my own. It’s just not possible.

Let's hope your husband doesn't leave you and your kids move 5 hours away in the future then hey and you need some friends in your life. You are literally the epitome of the smug married.

BunnyLake · 22/02/2026 17:10

PrismRain · 22/02/2026 16:55

Or maybe she has chosen to be single. It is not a flaw to be single. It doesn’t mean something is wrong with you ffs.

Agree. Does one need an explanation as to why they are single, hmmm.

All you can do is sincerely apologise. Your friendship history should dictate what happens next.

midwalker · 22/02/2026 17:10

Tbh I could imagine myself forgetting something like this, despite putting it in my calendar. I am
more forgetful and have a lot of brain fog in my mid 40s. If I was relying on someone to get me to an appointment I’d check in the night before just to make absolutely sure they had remembered! So although I can well believe that your friend is upset by this, in her shoes I wouldn’t have discussed it several days before and then left it.

nowayho · 22/02/2026 17:13

I would leave some flowers & chocolates outside her door & message again apologising. I think you said you didn’t mention your child being ill etc, but I think I would write that in the text apologising as well.
Don’t know why some people have said you don’t seem like you care about her etc..you clearly do, or you wouldn’t be writing this post.

Don’t beat yourself up about it. You’re a human and you forgot.

Ebok1990 · 22/02/2026 17:13

Megifer · 22/02/2026 17:03

She needs to grow up a bit tbh. People do forget stuff, no one is perfect. Id be pissed off if it was DP who forgot but a friend? Might be mildly peeved but Id have sent my friend a quick message in the morning to check. No big deal. Does she enjoy a bit of self indulgent drama usually?

How is it different if it's a husband, a friend or even a taxi driver who forgot to pick you up for a hospital appointment? Its the fact that someone agreed to help you and then just simply didnt turn up. What if you were being collected from hospital by a friend to take you home after an operation and they didn't turn up because they forgot and you were stuck at hospital? Would you just shrug your shoulders and say, ah well, people forget stuff. Or would you be understandbly upset? It's no different.

HoskinsChoice · 22/02/2026 17:13

MamaBee22 · 22/02/2026 14:46

Sorry forgot to add she did get to appointment on time, and it did go well which I'm pleased about. I did offer to collect her and bring her home but rightly so she didn't want that/didn't reply.

I was going to have to take my kids with me to drop her off and pick her back up, which isn't the issue.

Again, no deflection because she shouldn't have to but normally if we have plans we'd text each other on the morning or if one is running late for a lift, we'd ring the other to see where they are. If she'd done that, then of course I'd of remembered and took her.
Completely understand ringing or reminding me isn't her responsibility, but I think she's finding it hard to accept that I just forgot, no excuse or other reason. I would never purposely forgot to take her to something like this

Oh wow. I was already thinking what you did was bad but you clearly don't get it if you're trying to put some of the blame on to her. Saying 'not deflecting' but then deflecting doesn't really work. That was a really shitty thing to do. No excuses.

MyrtlethePurpleTurtle · 22/02/2026 17:14

MamaBee22 · 22/02/2026 16:22

Thank you for replies. I already sent a message checking in/seeing if there's anything I could do, and then did send what I thought was a sincere apology, I didn't use excuses (for people thinking I am I just posted them here for context)

My DC ended up needing further anti biotic and steroids because it made her asthma worse, but again I didn't say that to my friend as I don't want to take away from me forgetting. Just trying to show I really did have so many plates to juggle that day, it just slipped out my mind. Thankfully she got there and back ok, and it was done fairly quickly which I'm pleased about.

I think I feel particularly guilty because I know how she feels. I also have no village, my parents are deceased and DH's non existent. The difference being I have him, so I feel even worse because she doesn't have that, I guess in many ways I take on that role in her life. I've always emotionally and practically been there for her and never let her down before so I feel rubbish about the whole situation.

She does have other friends, sibling and her parents but I guess as the closest person to her she wanted me there as they aren't always reliable.

I'll reach out again in a couple of days to see if she's ready to talk to me. If not, I don't know what else I can do.

Stop with the texting and the 'I don't know what else I can do'. Do what people do who screw up and who are sorry - buy a card, write a message of apology (not excuse) and post it. Not a low effort text. Or send apology flowers. 'Reaching out' - yeah, but time to move beyond text

BunnyLake · 22/02/2026 17:15

nondrinker1985 · 22/02/2026 16:50

I’ll be honest I don’t have that time in my life for a friend who relies on me so heavily when I have a family of my own. It’s just not possible.

God forbid a friend should ‘heavily’ rely on a friend to take her to and from a hospital appt she already agreed to do.

I would imagine the quality of your friendship isn’t really worth valuing anyway.

Ebok1990 · 22/02/2026 17:15

midwalker · 22/02/2026 17:10

Tbh I could imagine myself forgetting something like this, despite putting it in my calendar. I am
more forgetful and have a lot of brain fog in my mid 40s. If I was relying on someone to get me to an appointment I’d check in the night before just to make absolutely sure they had remembered! So although I can well believe that your friend is upset by this, in her shoes I wouldn’t have discussed it several days before and then left it.

How can you forget if it's in your phone calendar? It literally sounds an alarm to alert you.

herbalteabag · 22/02/2026 17:16

You were distracted by something else, it happens. There's nothing you can do about it now, so if she wants to hold a grudge it's up to her, but it's a bit silly even though she's understandably annoyed. Did she make contact with you on the day or the day before to arrange times etc? Because I always do that whatever.
A friend asked me to check in on her young teenager once when he was ill at home and make him lunch - I completely forgot and didn't remember until hours later. I've forgotten to go to my own hospital appointment, and my own opticians appointments, though it was in the days before they started sending text reminders. So I can easily see how you would forget.

MrsBennetsPoorNervesAreBack · 22/02/2026 17:18

Ebok1990 · 22/02/2026 17:15

How can you forget if it's in your phone calendar? It literally sounds an alarm to alert you.

To be fair, I regularly miss reminders on my phone. It isn't an effective way for me to keep track of things.

But I still wouldn't forget an important favour for a friend who I knew was relying on me.

goldylock · 22/02/2026 17:20

Hopefulsalmon · 22/02/2026 16:28

I've had one of these, I drove myself there and back and was basically in and
out within half an hour. It's not great you forgot her but it really is quite a minor thing.

That's not exactly true.

Ive had to have sedation down in the operating theatre with a colposcopy.

Depends on many things. So don't be so small minded and think your small experience is everyone's.

HoskinsChoice · 22/02/2026 17:22

nondrinker1985 · 22/02/2026 16:50

I’ll be honest I don’t have that time in my life for a friend who relies on me so heavily when I have a family of my own. It’s just not possible.

You have ruled out ever finding time to take your friends to and from a potentially life changing appointment? Wow. It is perfectly possible if you are normal human being with a heart.