To think I can't return this

[PleasingDistance]

I bought someone an expensive water bottle as a Christmas gift. Today they handed it back to me and said I should return it because its only single walled so condensation develops on it when they put icy water in and I should try and get a refund. Partly my bad, it didn't claim to be double walled and I didn't think of it when buying, for me it doesn't matter as I just fill from the tap and keep it in my bag on my desk. They maintained this water bottle is not fit for purpose and should be returned under distance selling laws. I don't think I have grounds to return it on this basis. I'm not sure what to do, they insisted they didn't want me out of pocket for something they can't use, but what should I do? I'll happily take it and use it myself if they don't want it. I can't return this item can I? I know this is trivial!!

i use thermal sleeves on allmy drink containershot or cold sleeves works for anything

Were these £60 tea bags? People generally have the sense to apply relative standards. I wouldnt think twice about a pound shop product having a spelling mistake either. I would hold the same product being sold at £50 to a higher standard, and not support that company if they had spelling mistakes. It's the most basic first impression of that companies quality and ability to get things done - if you screw up the easiest part of spelling on the packaging, I'm not trusting you with a lot of money (relatively speaking).

I’m I think it’s rude of your friend.

They came in a hamper that was sent to me. It was from cutter and squidge. So not a cheapie. You are absolutely spot on though, due to that mistake I would not buy the tea bags separately. It takes nothing really to get someone to proof read the blurb.

I love my MIL and SIL dearly, we're very close, but this is one thing they would do.

They sometimes give presents back - even small things like a certain type of coffee - if they don't like it. In their mind it's because they think it's wasteful if it doesn't get used but I would NEVER do this.

I would just regift the present if I already had something similar or if it wasn't too my likely. Or see if I could return it myself without letting them know. Or give to charity.

People are funny (and rude).

The seller can easily seal up bags with a bag resealer

Are they serious! How rude. They probably want you to give them the money instead. I would say, I’m not going to return it, shame you didn’t like it though.

Hey op You go back to the seller and say ok I was going to email them anyway to see if it’s genuine so if it is you won’t hear back if it isn’t I will report to eBay as it’s misold this might scare them into a refund but it’s very expensive for carrying water either way,

This

I think that if you like the bottle yourself, then just keep it.
You know now that they are single walled as lots of bottles are. There's no point making it more of an issue and reporting fakes just because your friend is weird about gifts

It's used. I assume it was as it was described and didn't claim to be something it's not. In those cases, of course you don't have grounds to return it.

I run a small business and the reasons people want to return items is unreal. I understand a change of heart if the item is still unused, and if it arrives damaged then fair enough, but you can't just use it then decide you should have bought something else!

Yes you can, within the time limit for distance sales obviously but you can. A time limit extended by a long time if the right information in the right way isn't supplied at purchase.

Nothing in the law says you can't use it. It's one of the nonsense things businesses have spread over time, like the many that try and make out you need the original packaging to do it when this isn't actually true.

No extra barrier to a statutory law can be added that isn't in the law, and it being used isn't a barrier in the law, same for packaging requirements, and so it can't be used by businesses. In fact it being used is clearly detailed as something possible in the law so the very opposite.

How totally rude 😡.

But these are selling for £15 on the actual Georg Jensen website (reduced from £30). If you bought it from eBay you will be covered by the buyers protection you paid to eBay. They tend to side with the buyers protection automatically. Go to your eBay order and Report A Problem

Yes, do check with the company if this is an original or a fake. And if it is a fake you should have grounds to return it. Can’t understand why you paid so much to buy it from ebay. Anyway if you want a good quality water bottle check out watersy, their bottles look similar to stanley but far superior.

It is fit for purpose (holding water) so I don't think you have grounds for returning it. Whoever you bought it for is being unreasonable and ungrateful.

I see text errors on plenty of things that aren't fake so I don't think that's very telling.

Great design doesnt mean great functionality though tbf

It strikes me to be more about the look than the function (especially as the handmade calf leather strap cant actually support a full bottle)

They appear on the website for 60, it was listed for 50 and I made an offer which was accepted

No they aren’t. They are £60 on the website.

There is a plastic bottle for £15 but that’s not what the OP bought.

They are fucking rude. I wouldn't be buying them a gift again.

I would keep it, I also soul d ky be buying them a present any ore. Time to knock that on the head

Quick update - took a while to hear back, but Georg Jensen Australia confirmed they do have stock with this typo, so it's not a fake, it is genuine.

And on that basis I really don't think I can return the bottle!

If its unused you can return for any reason under distance selling rules

Most people don't want to be ar5eholes.