Hi everyone,
I could really use some advice because I’m feeling torn about what to do.
We’ve got a holiday booked with Virgin Holidays for March 2026 — total cost £4,500, deposit £350.
But we’ve just found out that my brother-in-law (who lives in Turkey) has been diagnosed with stage 4 lung cancer that’s already spread to his legs and rib cage. Obviously, it’s devastating news and my husband may need to fly back to Turkey at short notice to be with him.
Now I don’t know what to do about the holiday. If I cancel now, we’d probably just lose the deposit (£350). If I wait until closer to the date, we could lose a lot more money. But I also don’t want to risk my husband needing to go home and our son being left with a family member and me so far away
Has anyone dealt with Virgin Holidays or other companies in similar compassionate circumstances? Did they allow you to cancel or postpone without losing everything?
Would you cancel now and take the £350 loss, or hold off and hope things settle?
I just feel stuck and not sure what the most sensible thing to do is 💔