Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have been patronising to the Doctor?

360 replies

LiveTellyPhrase · 04/11/2025 23:32

Sorry, I’ve just read this and it’s long but was very cathartic to write out!!

I have a kidney transplant. I’ve had it for nearly 10 years and was diagnosed with kidney failure after contracting an auto immune disease.

Ive therefore had a LOT of contact with various HCPs over this timeframe and am often taken aback by inappropriate/uneducated comments about it (one RENAL nurse once asked me if my kidneys failed because I ‘ate too much salty foods’ 🙄 .

I was given an emergency appointment this afternoon as I have a painful UTI. I don’t wait to see how these progress but always see GP at first sign as they have travelled to my transplanted kidney before.

Before The appointment I filled in all the online admin about why I was there, what I needed, if I had any conditions etc.

When I went in to see the doctor I started to explain that I’d had some urgency around the toilet. Before I could go any further he interrupted with a ‘let me stop you there…’ and asked me if I was dehydrated, did I do pelvic floor post birth, asked why I had jumped to conclusions that it was a UTI…

I started talking again and explained that I had many before, the feeling was the same … I noticed he wasn’t listening at this point and was looking at his phone. He interrupted again and said he was reluctant to prescribe anything and UTIs can build tolerances…I started to then interrupt him but he put up his hand and went ‘bubububub’ to stop me talking.

He said did I have any pain? I said yes, I was concerned as the pain had travelled up to my kidney and pointed to my pelvis.

He immediately looked very smug and said ‘dear, your kidneys are around your back… i think if the pain is there it may just be your period, or perhaps you pulled a muscle’? He started to stand up and talked about coming back in a week if it hadn’t improved.

At this point I interrupted again and said, in an equally patronising tone ‘dear, you’re right, my non working native kidneys ARE on my back, but my transplanted kidney is at the front and I’m pretty sure I’m at very high risk of hospitalisation if it travels there, which it very much can do as my unrinary tract is shortened’

He spluttered at this point and very abruptly pulled me up for not having mentioned my transplant. I said ‘if you’d have let me finish any one of my sentences or reviewed my notes, you would know this’.

He did end up writing a prescription but tried to have the last word by saying as I walked out ‘next time please do make it very clear you have a transplant’. To which I told him next time to please read the patients notes.

Honestly I’m so sick of being talked over, told what problems might be or even someone trying to tell me (again, GP!!) that I now only had one kidney as I’d had a transplant!!

I despair for anyone who isn’t very well versed in their own conditions and has to navigate these situations and take the word of doctors as gospel!

So AIBU to have replied patronisingly (I NEVER do this and am not quite as quick to quip back as I was today) and should I complain to the practise manager? I don’t know if it’s just the straw that’s broken the camels back!!

and to add, I have some wonderful nurses and doctors on my teams who are amazing which I do recognise!

OP posts:
Thread gallery
5
EvelynBeatrice · 08/11/2025 11:07

Doc sounds like an asshole but in other cases I try to remember that GPs are under tremendous pressure and that can stop you listening effectively so I try not to go full scathing retort on them unless I absolutely have to to get my point across.

Timeforabitofpeace · 08/11/2025 15:56

Well said @EvelynBeatrice. Many people unfortunately don’t want to hear this.

EvelynBeatrice · 08/11/2025 16:22

Thanks to PP.

But worth noting that because of pressure they’re under and fact there’s no element of personal care or preventative care, those who can afford to do so and prefer a less stressful appointment when it suits them are opting out and paying for private gp and screening services. These people are not going to support the NHS for much longer.

justasking111 · 08/11/2025 18:28

EvelynBeatrice · 08/11/2025 16:22

Thanks to PP.

But worth noting that because of pressure they’re under and fact there’s no element of personal care or preventative care, those who can afford to do so and prefer a less stressful appointment when it suits them are opting out and paying for private gp and screening services. These people are not going to support the NHS for much longer.

Well vat on private healthcare was on the table for the budget recently.

EvelynBeatrice · 09/11/2025 18:45

justasking111 · 08/11/2025 18:28

Well vat on private healthcare was on the table for the budget recently.

Yes. If that happens I will genuinely start to look at retiring abroad. I’m genuinely terrified of being vulnerable and left in pain on an nhs ward. 33 rapes a DAY plus assaults in nhs hospital wards even before you look at the quality of care. My med relatives won’t go near Blackpool for example!!’

UniversityofWarwick · 15/11/2025 00:19

That’s what I was told. It might have just been rumour that was passed on to me but I can’t assure you I’m not making it up. But it’s no big deal if you don’t believe me.

janj52301 · 16/11/2025 23:28

I work for a GP and there are two main software packages BOTH show major problems as soon as you go into a patient's record, don't understand why so many GPs don't even read the "major problems" section before they start grilling you

nevernotmaybe · 01/01/2026 19:19

The problem is everyone thinks they are the "main character".

Your story is presented as such. In reality his reaction and everything that happened, plays out as him being correct 99.9% of the time. Once you take that into account the picture changes.

It doesnt make him right, but does massively shift the story. Not some targeted incompetence towards you, instead case number 1000 of the same thing, where he never has the time to check notes, and unfortunately was way past being a bit tired of it and finally came across the patient that where that now lax and annoyed attitude blows up in his face. Very different scenarios.

EvelynBeatrice · 02/01/2026 08:58

nevernotmaybe · 01/01/2026 19:19

The problem is everyone thinks they are the "main character".

Your story is presented as such. In reality his reaction and everything that happened, plays out as him being correct 99.9% of the time. Once you take that into account the picture changes.

It doesnt make him right, but does massively shift the story. Not some targeted incompetence towards you, instead case number 1000 of the same thing, where he never has the time to check notes, and unfortunately was way past being a bit tired of it and finally came across the patient that where that now lax and annoyed attitude blows up in his face. Very different scenarios.

Except of course that the doctor has a professional and moral responsibility to treat each individual patient in the best way for that patient. Courtesy and basic professionalism are not a ‘nice to have’ or luxury.

getsomehelp · 02/01/2026 09:09

Oh God, This sounds like my life since H had a stroke/heart valve replacement/gall bladder removal/UTIs…He has brain damage & feels no pain.
I know what’s needed, but have all the consultants talking to me as if I’m an idiot.
I go with bullet point list now. Tell them that I am talking as H is away with the fairies.
Grrrrrr

New posts on this thread. Refresh page
Swipe left for the next trending thread