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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Being called darling/aw bless by nursing staff

508 replies

KatyKopykat · 04/10/2025 20:36

I do a cleaning job once a week for a neighbour who's been in hospital, she's coming up 67. She's been telling me that the nurses and hospitality staff all call patients darling incessantly. They all do it and she thought it's part of their training. I'd hope not! Another thing they keep saying is bless/aw bless.

AIBU to say this is not professional? I'm not in my sixties but I'd stop it immediately if anyone said it to me.

OP posts:
FizzySnap · 20/01/2026 11:54

Disturbia81 · 19/01/2026 15:55

I love pet names, it makes me feel warm and cared for. It’s just that lovely little interaction that makes it a more pleasant place, when patients are going through horrible things. I can’t stand clinical and polite

Me too. I love it, it’s warm and friendly.

Maybe some people don’t like it when someone younger says it to them because they feel like an old dear. I can see why it might come across as grating it of all the things to get wound up about, a kind nurse should not be one of them.

As a young person, it feels maternal and comforting.

Kingscallops · 20/01/2026 12:05

Oldwmn · 20/01/2026 04:28

It's literally everywhere. Young men seem to think it's absolutely fine to call any woman they meet darlin' - I can see why giggly girls might like it but I think it's the epitomy of rudeness when talking to older women. Same goes for anyone who talks to me as I'm anything other an adult. I had my first 'aw bless' from nurse a couple of weeks ago & I'm still furious! I was talking about something very humdrum at the time, no need to speak to me as if I was a toddler who's done something clever 👿

You're still furious. Maybe you should have let her know at the time so she knew she was dealing with a precious patient.

Oldwmn · 20/01/2026 12:13

Dancingspleen1 · 20/01/2026 06:59

Honestly don't waste your energy being furious weeks later about an 'ah bless'. You said yourself you were talking about something humdrum. It was obvious extremely uninteresting or irrelevant so they were just trying to be polite and hoping you'd move on or they could get on with something more important.

I was exaggerating for effect. 99% of nurses don't do this but every so often you get one & it really grates. I know there is a cohort of middle aged people who can't wait to be treated like an old moron but I'm not one of them. Wait til it's your turn - apart from anything else, I think it's a sign that you're not really being listened to. I don't mind being called by my first name - most nurses & a lot of docs introduce themselves by their first names these days.

KatyKopykat · 20/01/2026 12:43

Oldwmn · 20/01/2026 12:13

I was exaggerating for effect. 99% of nurses don't do this but every so often you get one & it really grates. I know there is a cohort of middle aged people who can't wait to be treated like an old moron but I'm not one of them. Wait til it's your turn - apart from anything else, I think it's a sign that you're not really being listened to. I don't mind being called by my first name - most nurses & a lot of docs introduce themselves by their first names these days.

My doctor's name is Scott, that's what I call him. And I call his colleague Tom, because that's his name.

OP posts:
RitaIncognita · 20/01/2026 14:26

Letskeepcalm · 20/01/2026 09:17

There is a way of conveying care and concern without talking to people like they are 3 years old

I agree. It's possible, easy even, to treat people with warmth and respect at the same time.

Timeforabitofpeace · 20/01/2026 15:04

Also, it sounds a bit dim on behalf of the speaker.

Kingscallops · 20/01/2026 15:10

Timeforabitofpeace · 20/01/2026 15:04

Also, it sounds a bit dim on behalf of the speaker.

The level of ingratitude has just gone up a gear.

Kingscallops · 20/01/2026 15:16

Thru my cancer scare I would have been happy to be called anything other than a cancer patient.

Timeforabitofpeace · 20/01/2026 15:42

Kingscallops · 20/01/2026 15:10

The level of ingratitude has just gone up a gear.

You can be grateful for good clinical care without needing to be patronised.

Oldwmn · 20/01/2026 15:45

Kingscallops · 20/01/2026 15:16

Thru my cancer scare I would have been happy to be called anything other than a cancer patient.

Same here. That's why I wouldn't make a thing of it. That doesn't stop it being patronising, does it? Being grateful about good treatment doesn't mean you actually have like the bits that aren't so good, does it? Just because I put up with it doesn't mean I like it. I had to put up with young male customers calling me 'darlin' ' & 'sweetheart' before I dumped the job & that made me scream so my aversion to this isn't confined to medical staff! It's just awful.

Kingscallops · 20/01/2026 15:53

Oldwmn · 20/01/2026 15:45

Same here. That's why I wouldn't make a thing of it. That doesn't stop it being patronising, does it? Being grateful about good treatment doesn't mean you actually have like the bits that aren't so good, does it? Just because I put up with it doesn't mean I like it. I had to put up with young male customers calling me 'darlin' ' & 'sweetheart' before I dumped the job & that made me scream so my aversion to this isn't confined to medical staff! It's just awful.

Fair enough. Thank goodness we are both okay ❤️ x

Oldwmn · 20/01/2026 17:28

Kingscallops · 20/01/2026 15:53

Fair enough. Thank goodness we are both okay ❤️ x

Indeed. You'll never hear me kicking up a fuss about that; I'm very grateful for the mobile ct scanner in Asda car park (I had no symptoms & would not have known until much later down the road) & I'm grateful for all the efforts to try & keep me cancer free.
Just don't call me Darlin' 😉

XWKD · 20/01/2026 17:56

Today my doctor called me love. I thought it was rather sweet.

pestowithwalnuts · 20/01/2026 18:05

How is it patronising ? Some people need to lighten up. Nurses are only trying to be friendly and put you at your ease.
I remember in the 70's I was a nurse on. ward for private patients.
We had some lovely people but the majority were snotty and Sister would have skinned me alive if I'd called anyone ' darling '

Kingscallops · 20/01/2026 18:07

Oldwmn · 20/01/2026 17:28

Indeed. You'll never hear me kicking up a fuss about that; I'm very grateful for the mobile ct scanner in Asda car park (I had no symptoms & would not have known until much later down the road) & I'm grateful for all the efforts to try & keep me cancer free.
Just don't call me Darlin' 😉

Or babe 😆 🤣

DrToothandtheElectricMayhem · 20/01/2026 18:24

Im in healthcare, have been for years, and I friggin hate this ‘darling’ (the worst) ‘lovely’, ‘Mum’ crap we use for patients. It’s a more recent thing I’ve noticed in my long career. I hate it being used in my service and I hate it being used for me as a patient, as it’s patronising, especially from a younger staff member. You don’t need to be overly familiar to be kind or a good nurse. Just find out which name the patient wants to be addressed by and use it!

DrToothandtheElectricMayhem · 20/01/2026 18:25

pestowithwalnuts · 20/01/2026 18:05

How is it patronising ? Some people need to lighten up. Nurses are only trying to be friendly and put you at your ease.
I remember in the 70's I was a nurse on. ward for private patients.
We had some lovely people but the majority were snotty and Sister would have skinned me alive if I'd called anyone ' darling '

Rightly so!

Those were the days 🤣

Kingscallops · 20/01/2026 18:36

Timeforabitofpeace · 20/01/2026 15:42

You can be grateful for good clinical care without needing to be patronised.

Bloody hell, the painful biopsy I went through, having my gynae nurse and her two assistants hearing me shouting fuck me while holding my hand. Afterwards, they had a laugh when I asked when I could next have sex. I was shit scared of my procedures and not so uptight to be worried about what they called me. I appreciate you view it differently.

Kingscallops · 20/01/2026 18:40

Has anyone also thought about the traffic of patients and their individual needs? Putting pressure on clinical staff to then have to remember or acknowledge individual names when they are run off their feet is surely unreasonable.

DrToothandtheElectricMayhem · 20/01/2026 18:42

Kingscallops · 20/01/2026 18:40

Has anyone also thought about the traffic of patients and their individual needs? Putting pressure on clinical staff to then have to remember or acknowledge individual names when they are run off their feet is surely unreasonable.

Utter rubbish. It takes seconds to look at/ask a name.

Praying4Peace · 20/01/2026 18:45

Westfacing · 04/10/2025 20:44

I’m 71 and a recently retired nurse.

Darling is a genuine term of endearment.

And therefore not appropriate to call patients this in a professional setting.
Patients should be asked how they would like to be addressed

Kingscallops · 20/01/2026 19:02

DrToothandtheElectricMayhem · 20/01/2026 18:42

Utter rubbish. It takes seconds to look at/ask a name.

Are you run off yout feet as a clinician?

Kingscallops · 20/01/2026 19:03

Praying4Peace · 20/01/2026 18:45

And therefore not appropriate to call patients this in a professional setting.
Patients should be asked how they would like to be addressed

Yes because medical staff have so much time in between seeing other patients.

KatyKopykat · 20/01/2026 19:13

All this to-ing and fro-ing about time to remember people's name is actually irrelevant in all contexts.

When I see people, I will check I have the right person for the meeting, introduce myself as Katy. Once I know I have David Watts sitting in front of me I'd use his name perhaps once at the outset and when concluding the meeting. I wouldn't keep repeating the name like Swiss Toni the used car salesman or an annoying cold caller. I wouldn't call him sweetie.

OP posts:
Kingscallops · 20/01/2026 19:20

KatyKopykat · 20/01/2026 19:13

All this to-ing and fro-ing about time to remember people's name is actually irrelevant in all contexts.

When I see people, I will check I have the right person for the meeting, introduce myself as Katy. Once I know I have David Watts sitting in front of me I'd use his name perhaps once at the outset and when concluding the meeting. I wouldn't keep repeating the name like Swiss Toni the used car salesman or an annoying cold caller. I wouldn't call him sweetie.

No, it's not the same application in ALL contexts. However, you do you and keep right on. I prefer to have a very warm and informal care team when I'm unwell and in the hands of medical staff. Then again, I'm not up my own arse.