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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tradesman calling me 'mate'

278 replies

Pluvia · 23/08/2025 14:40

I've been trying for the last few weeks to find someone to do garden clearance and some landscaping for me. Know it's a busy time of year for this trade but am happy to wait for the work to be done in October, if necessary.

In the past fortnight I've contacted seven different firms/ individuals. Called all of them, only one answered and wasn't interested. Followed all up with texts/ messages, left it a few days and tried again. I am polite and friendly.

Only one has contacted me and he's called me 'mate' throughout our conversations and messages, despite knowing my name. I am very clearly female. Doesn't seem to want me to know his name, which is a red flag, so I won't be using him. BUT is it usual these days, when tradespeople are communicating with a female client whose name they know, to call them mate? It feels really disrespectful. In the days, some years ago, when I worked for a big construction firm it wouldn't have been considered acceptable.

OP posts:
Notimeforaname · 23/08/2025 16:51

Pluvia · 23/08/2025 14:58

He knows my name. I'd rather he just uses my name (my first name, nothing formal) than mate. Or maybe he can call me mate after he's used my name and acknowledged me as an individual and not some generic client. Hate it. It feels lazy, as if he just calls everyone mate all the time in order not to have to remember who we are.

Agree entirely with the 'love' and 'flower' examples: no way would I put up with that.

Did you tell him that? He's not a mind reader, hes a stranger, he cant know or care about your preferences 🤣

Mumof2wifeof1crazytimes · 23/08/2025 16:52

Bababear987 · 23/08/2025 16:01

I think the term mate screams unprofessional and uneducated. Just use peoples names or talk around them if you cant remember but mate just screams ass crack and cigarettes with no gcses.

What a sad outlook you have of people.

Bambamhoohoo · 23/08/2025 16:54

Notimeforaname · 23/08/2025 16:51

Did you tell him that? He's not a mind reader, hes a stranger, he cant know or care about your preferences 🤣

I work in construction and I can just imagine the reaction if OP told him off and told him call her by his name 🙈 although the only part she might pick up on is being dumped and potentially having the word spread locally to other traders what a swear word she is.

CoffeeLipstickKeys · 23/08/2025 16:56

Do wish him to use DeBretts for nomenclature?
Mate is a neutral term

youalright · 23/08/2025 16:56

You would hate me i call everyone mate im shit with remembering names so its easier

Whatareyoutalkingaboutnow · 23/08/2025 17:00

I think a lot of people use these words without even thinking, they're on autopilot.
I've been called "Lady" by a couple of workmen. A lad in Morrisons called me "babe" the other week. I looked askance at him and he blushed hard and said "sorry, that just popped out". I 😅 🤣 laughed. I'm 60. Poor lad.

MyrtlethePurpleTurtle · 23/08/2025 17:03

Pluvia · 23/08/2025 16:01

Thank you. You get it. Why do so many people not get it?

It's because of the tone of your posts which makes many posters discount what you're actually saying

ThankULord · 23/08/2025 17:09

Westfacing · 23/08/2025 14:57

I'm old so been around for a long time - over the decades tradesmen have called me Westie, love, missus, darlin', madam, miss, all sorts of informal address!

But in all my years have never been called Mate! MN is the only place that I've seen women addressed as mate.

It has always been exclusively a male title throughout my life - nothing to do with manners, informality or age.

I live in the middle of London, move in wide circles, mix with various generations but have never heard a female being addressed as mate. Maybe someone can set me straight - sounds Australian to me!

To me it's as strange as a tradie addressing a male customer as Darling!

Only on mumsnet!

I have lived in different countries and now in the UK. I move in a variety of circles and mix with different generations, I have never heard of or witnessed a lady/female being called 'mate'. And I am not old.

I wouldn't hire him.
If anyone called me mate (in this context), I would correct them. Definitely, not my kind of interaction or person. Not for me.

viques · 23/08/2025 17:11

My window cleaner calls me mate. I call him by his name, but he probably has hundreds of customers and I only have one window cleaner.

Sympathies trying to get hold of a trade though OP, I want to get my house painted before the autumn, but think I might have to wait until Spring until I find someone!

CoffeeLipstickKeys · 23/08/2025 17:12

I work with a woman who calls everyone mate, male and female and young and old, she’s a Sarf Londoner. It’s a pretty universal term

Cucy · 23/08/2025 17:15

I pray I never become so unhappy in my life that I turn into some old misery guts.

NoThanksNeeded · 23/08/2025 17:17

ThankULord · 23/08/2025 17:09

Only on mumsnet!

I have lived in different countries and now in the UK. I move in a variety of circles and mix with different generations, I have never heard of or witnessed a lady/female being called 'mate'. And I am not old.

I wouldn't hire him.
If anyone called me mate (in this context), I would correct them. Definitely, not my kind of interaction or person. Not for me.

Mate is widely considered a gender neutral term

But obviously in too lower class for the likes of you

SouthLondonMum22 · 23/08/2025 17:18

Mate wouldn't bother me at all. It's gender neutral and far better than sweetheart, darling etc which I would immediately correct.

Mandemikc · 23/08/2025 17:20

If you don't know his name, then he doesn't get your business. Any tradesman should be transparent. Ask for insurance documents and look his business up on the .gov website.

Coconutter24 · 23/08/2025 17:22

I’d prefer mate to love or darling. I definitely wouldn’t be bothered about being called mate, as long as he could show he’s good at what I need him to do. I would however be put off by him not telling you his name even when you’ve specifically asked for it. That is a bit weird. Most normal people would say oh yeh sorry my names X

Anna467 · 23/08/2025 17:23

He is probably in contact with tons of people and calling them all mate is just a lot easier. It's a friendly, inoffensive term and I have no idea what your issue is.

BourgeoisBabe · 23/08/2025 17:27

I'd find this neutral and wouldn't be bothered by it

Bambamhoohoo · 23/08/2025 17:30

Mandemikc · 23/08/2025 17:20

If you don't know his name, then he doesn't get your business. Any tradesman should be transparent. Ask for insurance documents and look his business up on the .gov website.

What .gov website has all tradespeople on?!

Ladywinesalot · 23/08/2025 17:31

Omg your special sent you?

Mandemikc · 23/08/2025 17:34

Bambamhoohoo · 23/08/2025 17:30

What .gov website has all tradespeople on?!

find-and-update.company-information.service.gov.uk/

PestoHoliday · 23/08/2025 17:34

I'm in my 50s and call men and women 'mate' - and have been called it myself frequently.

OP is batshit. He's a gardener, not her date to a debutante ball. There's no power play, it's just casual vernacular.

(The bit about avoiding giving his name is weird, though)

ThankULord · 23/08/2025 17:34

NoThanksNeeded · 23/08/2025 17:17

Mate is widely considered a gender neutral term

But obviously in too lower class for the likes of you

I don't know about class.
But it's not for me. Same for multitude of others too.

And it seems multitude of others that it is okay for them.

Wonder at your response. Seem to be taking it personally.

NoThanksNeeded · 23/08/2025 17:39

ThankULord · 23/08/2025 17:34

I don't know about class.
But it's not for me. Same for multitude of others too.

And it seems multitude of others that it is okay for them.

Wonder at your response. Seem to be taking it personally.

Uh OK?

Raisincurrant · 23/08/2025 17:40

I’m from Lincolnshire, where it’s very common for people to refer to one another as “mate” (or “duck”). It’s gender neutral and it’s not meant offensively.

I don’t use it because I moved away, but my brother, parents and grandparents all do. I find it a bit funny, but that’s just because I’m not used to it and it stands out to my ears.

If “pet” is OK, then I think you are being unreasonable and/or a snob to take umbrage against “mate”.