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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tradesman calling me 'mate'

278 replies

Pluvia · 23/08/2025 14:40

I've been trying for the last few weeks to find someone to do garden clearance and some landscaping for me. Know it's a busy time of year for this trade but am happy to wait for the work to be done in October, if necessary.

In the past fortnight I've contacted seven different firms/ individuals. Called all of them, only one answered and wasn't interested. Followed all up with texts/ messages, left it a few days and tried again. I am polite and friendly.

Only one has contacted me and he's called me 'mate' throughout our conversations and messages, despite knowing my name. I am very clearly female. Doesn't seem to want me to know his name, which is a red flag, so I won't be using him. BUT is it usual these days, when tradespeople are communicating with a female client whose name they know, to call them mate? It feels really disrespectful. In the days, some years ago, when I worked for a big construction firm it wouldn't have been considered acceptable.

OP posts:
PennywisePoundFoolish · 23/08/2025 15:10

It is weird to refuse to give his name. I couldn't get animated by the use of mate particularly.

Thebigonesgetaway · 23/08/2025 15:10

Op are you maybe an older lady, with a set view on etiquette? I see nothing wrong with calling someone mate, it’s just informal, but I know multiple older women who would take issue so it could be generational.

Theraffarian · 23/08/2025 15:12

My husband has a tendency to call people he knows well mate . After a particularly brain frazzling day working from home he managed to says thanks mate when I bought him a cup of tea , should I get my ducks in a row now .
Seriously I’ve had all sorts of people call me mate , really doesn’t bother me , I probably talk to approx 50 people face to face in an average day at work , quite often I forget their names as I’m sure they do mine, and a polite generic term really doesn’t do any harm .

Thebigonesgetaway · 23/08/2025 15:12

Pluvia · 23/08/2025 15:08

True, but he's blown any chance of getting the job. I can wait for someone with better customer service skills to come along.

You could be waiting awhile. Often with tradespeople it’s quality of the workmanship that’s key, if you have certain unwritten rules on how you need to be addressed, you may struggle to ever get the work done.

JMSA · 23/08/2025 15:13

God, only on Mumsnet 🙄

Dangermoo · 23/08/2025 15:14

Butchyrestingface · 23/08/2025 15:10

There is that. I'm just about to jump aboard the tradesman-calling merry-go-round again to deal with my wreck of a house. <LeSigh>

Not looking forward to this.

No, I've just been through the same with gardeners. Say they will call you back but never do. These people should remember how desperate they were for clients, when they started out. As soon as they start with "I'm really busy.." I know where it's going.

Westfacing · 23/08/2025 15:14

I hate to labour the point but it's use of the word mate that's new to me (apart from on MN!) when addressing a woman.

Duck, hen, me duck, princess, god knows what else but someone please tell me when women started to be addressed as mate! 😀

LaMarschallin · 23/08/2025 15:14

This reminds me of a friend who came back from the bar clutching his pint and saying, "He called me 'Bro'! I'm not his brother!".
He seemed genuinely to have not come across this before.

roastedrapidly · 23/08/2025 15:15

Goodness gracious what's wrong with you. Get a grip.

BillStickersWillBeProsocuted · 23/08/2025 15:15

Calling me mate wouldn't bother me

I always hate it when sales/trades people use my name too much! It feels like they're trying to falsely create some over familiarity.

It seems like both me and OP are happy with use of our name and "mate" sparingly, just not exclusive use of either of them so I guess that's the sweet spot!

No wanting you to know their name seems odd though. The only reason I can think of is so you can't google them, so seems like they have something to hide!

Pluvia · 23/08/2025 15:15

LivingDeadGirlUK · 23/08/2025 15:09

I think you just need to have a bit more confidence in your worth OP. I travel the country visiting construction sites and have been greeted by many a local 'pet name' it doesn't diminish my role or take away from the fact the jobs not getting signed off without my say so. My favorite is Pet but I do have a soft spot for the Geordie accent.

I wouldn't mind being called pet because I understand it as a polite endearment. The 'mate' thing feels off. I have plenty of confidence in my worth — which is why I'm going to keep looking for someone who'll call me by my name and tell me his. Whoever does the work is going to have to spend quite a bit of time in my garden and probably the house, too.

OP posts:
JLou08 · 23/08/2025 15:16

Would you prefer darling or sweetheart? Them terms make me feel sick and feel really patronising. Mate is fine.

Pluvia · 23/08/2025 15:18

JLou08 · 23/08/2025 15:16

Would you prefer darling or sweetheart? Them terms make me feel sick and feel really patronising. Mate is fine.

See previous responses.

OP posts:
cariadlet · 23/08/2025 15:19

Pluvia · 23/08/2025 15:05

That's odd, because it doesn't feel friendly to me. It feels like a power play. But that is possibly because he's declined to give me his name and because he's pretty punchy with his prices.

Calling someone "mate" feels like a power play? That is seriously weird. it's perfectly normal. You need to get out more!

Vroomfondleswaistcoat · 23/08/2025 15:20

I work in retail. I am called anything from 'honey' through 'love' to 'oy !' and 'mate' falls somewhere on that continuum. I used to worry that I was being mistaken for a man (that has also happened), but it seems to be a verbal tic from some men, who call absolutely everyone 'mate'. It does not bother me at all, it's just the way some people address others.

I wouldn't let it bother you, OP.

Westfacing · 23/08/2025 15:20

ToKittyornottoKitty · 23/08/2025 14:53

It’s a very common neutral term in England too

Whereabouts in England is it neutral?

I'm all for informality but in Liverpool and London mate is male!

Oh, I need a lie down 😂

tuvamoodyson · 23/08/2025 15:22

Dangermoo · 23/08/2025 15:08

You should just be grateful tradesmen are calling you.

Even if he refuses to give her name?

Moveoverdarlin · 23/08/2025 15:23

It’s not friendly, it’s unprofessional and bloody condensing. You’re not his mate. You’re a potential client and should be treated as such, what’s wrong with your name? Imagine if you called him ‘sweetie’ it’s just inappropriate and not the done thing.

I despise the term mate. I went on a date years ago and said something along the lines of ‘Oh I had a nightmare day, missed the train then massive drama at work’ and he replied ‘Awww mate’. Massive ick. Never saw him again.

cariadlet · 23/08/2025 15:23

Pluvia · 23/08/2025 15:08

True, but he's blown any chance of getting the job. I can wait for someone with better customer service skills to come along.

I hope you're not in any hurry. You've contacted 7 firms so far and most of them didn't bother to get back to you.
If you discount any who do get back but use casual, friendly terms to address you, then it could be a very long wait.

nellietheellie75 · 23/08/2025 15:23

My 60 year old female colleague calls me mate. It's normal where she's from. I take no offence to it.

notacooldad · 23/08/2025 15:24

Would you prefer darling or sweetheart? Them terms make me feel sick and feel really patronising. Mate is fine.
Blimey don't come to my home town in the North!
Virtually everyone calls you 'love' ' darling' 'sweetheart' 'cock' 'cockers' etc
No offence meant to anyone.

MirrorMirror1247 · 23/08/2025 15:25

I used to work in operating theatres and one of the surgeons called me 'mate' once. I didn't mind. I prefer it to 'pal', which one of the managers at a place I used to work called everyone. For some reason that annoyed me! Both knew my name and had used it on other occasions.

Dita73 · 23/08/2025 15:25

Thinking about it,if you came to Cambridge and carried on like this,everyone would be calling you something far worse than mate

MummytoE · 23/08/2025 15:25

Pluvia · 23/08/2025 14:40

I've been trying for the last few weeks to find someone to do garden clearance and some landscaping for me. Know it's a busy time of year for this trade but am happy to wait for the work to be done in October, if necessary.

In the past fortnight I've contacted seven different firms/ individuals. Called all of them, only one answered and wasn't interested. Followed all up with texts/ messages, left it a few days and tried again. I am polite and friendly.

Only one has contacted me and he's called me 'mate' throughout our conversations and messages, despite knowing my name. I am very clearly female. Doesn't seem to want me to know his name, which is a red flag, so I won't be using him. BUT is it usual these days, when tradespeople are communicating with a female client whose name they know, to call them mate? It feels really disrespectful. In the days, some years ago, when I worked for a big construction firm it wouldn't have been considered acceptable.

I feel really happy for you. Your life must be so void of actual stress and worries for this to annoy you

MsFelicityLemon · 23/08/2025 15:25

I'm intrigued how he declined to tell you his name. Was it

OP: what's your name
Tradesmate: I decline to say.