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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

How long is acceptable to wait in the salon for your appointment?

398 replies

ThatCyanSheep · 16/08/2025 10:51

Just that really. Currently at the salon and my stylist is running at least half an hour behind, I’ve been waiting for 25 minutes as it stands. She knows I’m here and told me to take a seat, but I’m just wondering how long you’d wait before saying something?!

OP posts:
CalmTheFuckDownMargaret · 16/08/2025 12:44

Summer19 · 16/08/2025 12:42

It is tight not to tip your hairdresser or beautician. If you can afford to spend £200/300 getting your hair done (I’m guessing as you said you can’t afford a £20/30 tip, probably 10%), then you can afford to tip. It isn’t the norm to tip your dentist or hygienist. There is no tips jar at my salon either, I pay by card and always have a cash tip ready.

Tips are optional. Stop putting pressure on people.

Slightyamusedandsilly · 16/08/2025 12:45

ThatCyanSheep · 16/08/2025 11:33

Nobody tips. We’re in England, not American!

I always tip.

CorbyK · 16/08/2025 12:49

Mrsttcno1 · 16/08/2025 11:42

To add, the very few people who haven’t bothered to tip then wonder why they struggle getting an appointment at a busy time, slow message back etc… not surprising.

I book by an automated app. It doesn't know whether I tip or not!

Fresha ( system/app) includes many salons. Works so well, booking in, changing appointments, reminders etc.

ThatCyanSheep · 16/08/2025 12:49

sugarapplelane · 16/08/2025 12:44

Ignore all those telling you off for not tipping a hairdresser. They are the moral police and you do not owe them an explanation why you don’t tip.
A tip is nice, but not obligatory. A hair cut and colour costs me the best bit of £120 every time I go. It’s a treat to me. I can’t afford a tip on top of that.
I hate that the American tipping culture is slowly making its way over here. I tip in restaurants (if the service is good) but I don’t tip delivery drivers. That’s madness - I’ll be tipping the postman next!!!!

The entire reason America has such a tipping culture is because they don’t pay their workers a living wage. We have a lawful living wage and my hairdresser is definitely earning more than me!

OP posts:
thepariscrimefiles · 16/08/2025 12:50

GardenGaff · 16/08/2025 11:33

They really don’t.

My dental hygienist is self-employed and charges £60 per session which is normally about half an hour. I would imagine that hairdressers that don't own the salon earn much less than that.

BuckChuckets · 16/08/2025 12:50

ThatCyanSheep · 16/08/2025 11:33

Nobody tips. We’re in England, not American!

I always tip hairdressers and beauty therapists, have done for 20+ years.

TheRosesAreInBloom · 16/08/2025 12:51

I don’t tip, it’s an annoying legacy habit/expectation from times where servers, simple hairstylists and shampooists were paid today’s equivalent of £2 /hour.

In these modern times people are paid a minimum rate (not debating if that’s good/bad but it is a minimum) and most stylists are high end colourists as well, and their continued training is reflected in their list prices.

Why should they receive tax free tips on top of that?

I pay the price that’s listed on menus and price boards, nothing more.

Imveryold · 16/08/2025 12:52

sugarapplelane · 16/08/2025 12:44

Ignore all those telling you off for not tipping a hairdresser. They are the moral police and you do not owe them an explanation why you don’t tip.
A tip is nice, but not obligatory. A hair cut and colour costs me the best bit of £120 every time I go. It’s a treat to me. I can’t afford a tip on top of that.
I hate that the American tipping culture is slowly making its way over here. I tip in restaurants (if the service is good) but I don’t tip delivery drivers. That’s madness - I’ll be tipping the postman next!!!!

Giving a tip to a hairdresser has nothing to do with "American tipping culture". I’ve been doing it for 60 years.

I don’t tip delivery drivers, postal workers etc. because that’s completely different - I don’t have a personal relationship with them or even know their name, it makes no difference to me who is driving the delivery van, and I don't spend hours, over the years, chatting to them.

sugarapplelane · 16/08/2025 12:52

ThatCyanSheep · 16/08/2025 12:49

The entire reason America has such a tipping culture is because they don’t pay their workers a living wage. We have a lawful living wage and my hairdresser is definitely earning more than me!

Exactly!!!!
I agree

Confusdworriedmum · 16/08/2025 12:53

Swiftie1878 · 16/08/2025 11:32

Slightly different then.
Mine is exceptional, in high demand, but doesn’t own the salon. Wouldn’t dream of not tipping.

My hairdresser is the owner, I always tip. Mind you she is the only hairdresser who is able to cut autistic DS's hair. Most places refuse because he absolutely hates it.
I think her rates are incredibly reasonable as well so don't mind tipping. She's also never late. I guess 30! minutes is okay after that I'd probably rebook.

TheRosesAreInBloom · 16/08/2025 12:53

CalmTheFuckDownMargaret · 16/08/2025 12:44

Tips are optional. Stop putting pressure on people.

Exactly this, the clue is in the name: ‘discretionary tip/gratuity’

MuffinsAreJustCakesAtBreakfast · 16/08/2025 12:53

Oh wow so this just got really awkward.

so we're now saying that tipping is something that is done as a pat on the head "I bet you probably don't earn very much dear. Here have this"

that seems more like an insult tbh. I'd be even more uncomfortable tipping if this is what I am signalling.

We probably have our cousins the other side of the pond to thank for how it has escalated. One of the more vulgar American imports like Bridal/Baby showers, gender reveals and prom. I do love those big marshmallows you get in the garden centres though, that's a welcome import.

sugarapplelane · 16/08/2025 12:53

Imveryold · 16/08/2025 12:52

Giving a tip to a hairdresser has nothing to do with "American tipping culture". I’ve been doing it for 60 years.

I don’t tip delivery drivers, postal workers etc. because that’s completely different - I don’t have a personal relationship with them or even know their name, it makes no difference to me who is driving the delivery van, and I don't spend hours, over the years, chatting to them.

Edited

I’m 50 and have never tipped my hairdresser.
We still have a very good relationship.
She knows how expensive things are and understands

Wistfullysleepy · 16/08/2025 12:56

ThatCyanSheep · 16/08/2025 11:33

Nobody tips. We’re in England, not American!

Most people tip hairdressers. I’m not arguing the rights or wrongs of it but they just do, it’s expected in UK and always has been.

Tollington · 16/08/2025 13:00

Why would you tip somebody for doing what they are paid to do?

I don’t tip the bin men, postman or the checkout workers at Tesco

Twiglets1 · 16/08/2025 13:01

I hate when this happens. It feels unfair because I wouldn’t turn up half an hour late for a hairdressers appointment ( or dentist or medical appointment) & except to still be seen.

It’s the only time I don’t tip because while it’s petty, it’s the only way I can feel a bit better about the situation by thinking well at least I saved a fiver.

Plastictreees · 16/08/2025 13:04

I’ve never had to wait more than 5 minutes for a pre-booked appointment. Hairdressers usually plan their time / appointments to prevent this from happening. I’d be really annoyed by this.

Edited to add: What is this weirdness about tipping hairdressers that seems to only exist on MN? We don’t have a tipping culture in the UK, for good reason. I spend a small fortune getting my hair done and I’m certainly not going to tip on top!

cbbo · 16/08/2025 13:05

It’s actually quite common and polite to tip a hairdresser in England, they really appreciate the tips and most salons have systems in place to allocate tips to their staff

Needtosoundoffandbreathe · 16/08/2025 13:05

The longest I've waited was 25 minutes and it turned out the previous client had been late. Annoying, but that put the hairdresser in a difficult situation. If not the hairdresser then I'd expect the manager or receptionist to let you know, offer you a drink, etc.

It would mean breaking off from the current client, but no reason not to do a consultation and get your hair washed and maybe give you a free treatment whilst the previous client's hair is being finished.

rainingsnoring · 16/08/2025 13:08

Mrsttcno1 · 16/08/2025 11:44

And yet still probably thinks you’re tight for not tipping so maybe she’s just not busy or popular enough to be bothered.

You’re lucky, a salon here would always be “very busy” when you tried to book back in if you hadn’t tipped, and you’d be the gossip of the salon the second the door closed behind you.

How bizarre. I never knew that some stylists were so entitled that they have an expectation of a generous tip and would gossip about you when the doors are closed. They sound immature as well as entitled.
Can you let us know which area you are in so that it can be avoided?

rainingsnoring · 16/08/2025 13:10

Back to @ThatCyanSheep question, I wouldn't be happy waiting for more than 20 minutes or so. If they have decided to over book their appointments, they should have called you to apologise and asked you to arrive later.

Sunshineandoranges · 16/08/2025 13:10

Tipping culture is ridiculous. Ok if it was a rarity but not as an expected percentage when you eat in a restaurant.

Cirkitts · 16/08/2025 13:11

Wistfullysleepy · 16/08/2025 12:56

Most people tip hairdressers. I’m not arguing the rights or wrongs of it but they just do, it’s expected in UK and always has been.

No they dont, and thats okay. Ive been a hairdresser for many years and there are things about the client relationship I value much more than a monetary tip! Its appreciated if someone does tip, but never expected and would never think badly of someone who didnt. Id hate people to feel obliged or like the expectation to tip was pricing them out; we have already had to raise prices without putting more pressure on people. Id say around 20% leave a tip, but some of my clients ive been seeing for 2 decades so I dont think its the case that im not very good so people just dont tip me :)

Sunshineandoranges · 16/08/2025 13:11

Or hairdressers

GETTINGLIKEMYMOTHER · 16/08/2025 13:12

I always tip my lovely hairdresser. He goes to a lot of trouble. I was a bit early for my appt. the other day (at the end of what was probably his lunch break) but he started straightaway anyway.

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