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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask older lady to wear headphones in cafe

393 replies

Bearlionfalcon · 07/08/2025 10:06

There is a cafe where I defo sometimes to work quietly on my laptop. It’s really well priced and friendly staff. I always buy either breakfast or lunch plus a few coffees and there is no issue over laptop use as there’s tons of space and many others do it. I always have sound turned off and never make calls.
There is a woman, I would say she is young 70s, who comes in nearly every day with her husband. She sits on her phone and flicks through Tik Tok videos with the sound on. It’s so incredibly annoying and distracting and I find it so inconsiderate.
The first couple of times I said nothing but yesterday I went over and said ‘I’m sorry, do you have any headphones you could use?’
She looked at me in horror and said ‘I never use headphones. I saw you looking over at me. I will put my phone away when I’m ready to.’ She then carried on.
I was so shocked, I said ‘but what would happen if everyone in the cafe played music out loud on their phone…’
She interrupted me and snapped ‘I’m not playing music,’ (Technically true, she was watching Tik Tok videos which are so much more annoying). Then she said: ‘Other people talk very loudly.’
Her tone was so loud and confrontational I sort of gave up and said ‘well, I was just letting you know that it was bothering me’ and went back to my table.
Her husband then said incredibly loudly ‘How rude. When we come to this cafe all the time. I bet she wouldn’t talk to someone else about that but she’s come up and spoken to you’ - basically implying I’ve picked on her because she is an older woman, as opposed to some intimidating bloke or young person. Which is not true!
She carried on exactly as before, making loads of noise with her phone. I honestly couldn’t believe the level of entitlement.
For context these were not a frail elderly couple but an obviously wealthy middle class couple. It’s a mixed are where there are houses which cost millions and also council flats etc.
WIBU to speak to her?

OP posts:
Zebedee999 · 07/08/2025 11:21

Bearlionfalcon · 07/08/2025 10:06

There is a cafe where I defo sometimes to work quietly on my laptop. It’s really well priced and friendly staff. I always buy either breakfast or lunch plus a few coffees and there is no issue over laptop use as there’s tons of space and many others do it. I always have sound turned off and never make calls.
There is a woman, I would say she is young 70s, who comes in nearly every day with her husband. She sits on her phone and flicks through Tik Tok videos with the sound on. It’s so incredibly annoying and distracting and I find it so inconsiderate.
The first couple of times I said nothing but yesterday I went over and said ‘I’m sorry, do you have any headphones you could use?’
She looked at me in horror and said ‘I never use headphones. I saw you looking over at me. I will put my phone away when I’m ready to.’ She then carried on.
I was so shocked, I said ‘but what would happen if everyone in the cafe played music out loud on their phone…’
She interrupted me and snapped ‘I’m not playing music,’ (Technically true, she was watching Tik Tok videos which are so much more annoying). Then she said: ‘Other people talk very loudly.’
Her tone was so loud and confrontational I sort of gave up and said ‘well, I was just letting you know that it was bothering me’ and went back to my table.
Her husband then said incredibly loudly ‘How rude. When we come to this cafe all the time. I bet she wouldn’t talk to someone else about that but she’s come up and spoken to you’ - basically implying I’ve picked on her because she is an older woman, as opposed to some intimidating bloke or young person. Which is not true!
She carried on exactly as before, making loads of noise with her phone. I honestly couldn’t believe the level of entitlement.
For context these were not a frail elderly couple but an obviously wealthy middle class couple. It’s a mixed are where there are houses which cost millions and also council flats etc.
WIBU to speak to her?

You are acting very considerately; the older lady is totally inconsiderate.

Consideration for others is a rare value nowadays (30% of voters here sadly do not care aboutg others peace and quiet)

Mulledjuice · 07/08/2025 11:23

Were YOU wearing headphones, OP?

MyDeftDuck · 07/08/2025 11:23

BIWI · 07/08/2025 10:08

Maybe have a word with the staff? It’s incredibly anti-social, and I’d imagine you aren’t the only person who is pissed off by it!

This
FWIW it would annoy me too…..if I’ve got something I want to watch I wait until I’m at home.

HarpieDuJour · 07/08/2025 11:23

Neverplayleapfrogwithmrpipes · 07/08/2025 10:58

My mum does this on Facebook shorts while we are watching TV it drives me nuts

My husband does this constantly. Unfortunately, I set Facebook up for him, so it's really my own fault, but that was before the relentless annoying videos! Every time I turn my back, he is watching bloody videos on his phone. It's becoming a real problem because I have to pick up all the extra work that he is now not doing. (He is in his 70s, so retired, but we also have a farm and 4 children).

I am usually very patient and got used to lots of background noise while wfh with very young children. But there is something about the jangly, fatuous nonsense in these videos (often computer-generated voices reading stupid stories aloud) that makes me feel a bit... stabby.

CatsMagic · 07/08/2025 11:23

waitingforpost · 07/08/2025 11:05

Am I reading a different thread to everyone else ?

Yes. in real life no one likes listening to other people's phones blaring out music or videos etc.

How often do you venture out into the real world?

All hail the mighty Edgelord who has come to bestow us with her witty comments !

KidsDoBetter · 07/08/2025 11:23

Mulledjuice · 07/08/2025 11:23

Were YOU wearing headphones, OP?

If she isn't listening to audio on a device - why should she be???

Vaxtable · 07/08/2025 11:23

I would have responded to him along the lines of it’s them being rude

if she then carried on I would then have said how sad you don’t even want to talk to your husband when out and about.

KimberleyClark · 07/08/2025 11:24

I know I suggested OP use headphones earlier but do also agree that this woman is being very inconsiderate. However if staff won’t speak to her and OP wants to continue working in this cafe, headphones may be the only solution.

LarkspurLane · 07/08/2025 11:25

AuntyDepressant · 07/08/2025 11:15

Let me get this straight. You treat a coffee shop like your own personal remote working space which you feel is fine for you to do as long as you buy breakfast there, you expect other customers to keep quiet and do as you say and not to play videos on their phones without headphones …… but YOU can’t believe the level of entitlement? 😂

You are just lucky that you are not bothered by loud phone noise. Lots of people are, whether they are working or not.

Tabitha005 · 07/08/2025 11:25

Going on the logic of those saying anyone who DOESN'T want to hear noise from other peoples' phones means they see themselves as 'more important' than anyone else, surely also means someone who DOES want to listen to their phone in public without headphones deems themselves more important than anyone else in exactly the same way?

It's one thing to show someone a quick clip on your phone with the sound up, but sitting there constantly scrolling, or listening to music without headphones is just fucking obnoxious and utterly selfish. If it was a radio being played instead of a phone by someone just sitting in a cafe, would that be OK too? What about a small portable TV?

PersephoneSeethes · 07/08/2025 11:26

Go to the public library if you don’t want people talking loudly.

whitewineandsun · 07/08/2025 11:26

worrisomeasset · 07/08/2025 10:09

Have a word with the staff. If they do nothing about it, find another cafe.

This. They should be putting a stop to it.

pikkumyy77 · 07/08/2025 11:29

Im 64 and would never do that. Plus I grew up with technology and am quite comfortable with it. They had invented the headphone, ffs, rather early on.

CompleteLackOfDisrespect · 07/08/2025 11:30

PersephoneSeethes · 07/08/2025 11:26

Go to the public library if you don’t want people talking loudly.

Oh you sweet summer child. You haven't been in a public library for a very long time have you?

PersephoneSeethes · 07/08/2025 11:32

Tauranga · 07/08/2025 10:54

This!!
What has her wealth got to do with it, ( which you have no idea about, btw)
Also you then inferred her husband was a racist ( where do you originally come from?)

Also, I severely doubt you would approach a massive bloke.

I agree what she is doing is annoying but you are in a cafe, not a library.

Thank you. The OP comes across as entitled and intolerant.

Regularly going to work in a cafe with a laptop is very annoying for cafes and restaurants. People think that a Bircher muesli and a coffee will make up for the loss of earnings from the two covers that a person and their laptop take for hours on end. it doesn’t.

Go to the library.

pontipinemum · 07/08/2025 11:32

That would really annoy me. Chatter, even loud chatter is fine - which you have already said. But Tik Tok or reels are so annoying. I hate it.

I did once go up to a group of teenage boys on the bus who were flicking back and forth through really bad (to me) dance music. Anything where they 'hold the track' actually makes me feel sick.

And I don't think giving an over view of what the people what anything 'ist' it is setting a scene.

PersephoneSeethes · 07/08/2025 11:33

CompleteLackOfDisrespect · 07/08/2025 11:30

Oh you sweet summer child. You haven't been in a public library for a very long time have you?

Yes, I go quite regularly. It great and full of people doing exactly the same thing as me, working and studying.

pinkstripeycat · 07/08/2025 11:33

Maybe put a review on the cafe website and then you haven’t made a complaint directly to the staff. That way the whole world can see and the staff possibly wouldn’t want advertised that their cafe isn’t a relaxing place to work or have a coffee and a chat 😊

MzHz · 07/08/2025 11:36

Bearlionfalcon · 07/08/2025 10:18

@Lemonadeat8 I can see that point - although to me the normal hum of conversation is so different to phone noise - I find WFH quite lonely as my job doesn’t involve and human interaction and so I actually like to work somewhere with the hum of chatter around me and don’t find it distracting. Someone skipping through short clips of videos on their phone speakers repeatedly is a completely different and more jarring quality of noise

Oh ffs, this is not your office.

the fact that you don’t like wfh is nobody else’s problem

you like the sound of chatter? Find a white noise chatter sound track and play that in the background.

yes it’s annoying when people play noise over their speakers, but people using leisure spaces for extended periods of time, jogging tables and chairs for hours on a single cup of coffee is way more annoying for others trying to use the cafe.

redjeans28 · 07/08/2025 11:36

Elizabeth1000 · 07/08/2025 11:03

I’m in 2 minds about it. Whilst it is a bit antisocial to have TikTok noise blaring, a cafe isn’t a quiet area at all. People chatting, kids making a bit of noise etc. I’m not sure why you think the cafe should be your quiet workspace. Yes you buy enough food/drink to have reasonable use of the table, but you can’t command what is going on at other tables.

Why on earth would you not read OPs posts before posting? OP has not once said she wants quiet in the cafe, quite the opposite actually which you would know if you'd read her posts.

ElectoralControversy · 07/08/2025 11:36

You need something like this death metal playlist OP:

https://open.spotify.com/playlist/3Wu5a8j0WzMtxHGsa8vOKa?si=Y2rooPV0RXCtx6GHZ_W7kg&pi=JA6sNe4lRPG-4

When she starts the tiktoks look her in the eye and press play on your phone

"What? I love a bit of Cannibal Corpse! No I don't want to put headphones on, why on earth should I?"

Spotify

https://open.spotify.com/playlist/3Wu5a8j0WzMtxHGsa8vOKa?pi=JA6sNe4lRPG-4&si=Y2rooPV0RXCtx6GHZ_W7kg

LarkspurLane · 07/08/2025 11:37

PersephoneSeethes · 07/08/2025 11:32

Thank you. The OP comes across as entitled and intolerant.

Regularly going to work in a cafe with a laptop is very annoying for cafes and restaurants. People think that a Bircher muesli and a coffee will make up for the loss of earnings from the two covers that a person and their laptop take for hours on end. it doesn’t.

Go to the library.

It's the cafe's decision whether people work there or not. Some cafes near me encourage it, some don't.
You are not allowed to work in my local library, not enough space and usually other things going on. It's certainly not quiet - although they may not be tolerant of people on phones.

waitingforpost · 07/08/2025 11:37

All hail the mighty Edgelord who has come to bestow us with her witty comments !

That would be not often then! 😆

Tabitha005 · 07/08/2025 11:37

CatsMagic · 07/08/2025 11:02

Am I reading a different thread to everyone else ?

I think you were really cheeky approaching this woman in a cafe and asking her to put headphones on - It’s a cafe not your personal office space! if you don’t like the noise then the onus is on you to find somewhere else to work.

.... and if everyone in OPs office , or wherever else she worked decided to watch videos on their phones with no headphones on, what then?

Also, I work with quite a few people who wear headphones with loud music still audible in that horrible, tinny way - their hearing must be fucked. It drives me mad. I don't actually want to wear headphones all day myself - shutting off ALL noise from the outside world in its entirety is a shit way for me to have to work just because a few other people simply can't get through the day without listening to music constantly while they work.

It's also pretty antisocial to eliminate ALL interaction with your colleagues in this way but, hey, if you're an antisocial sort of person in the first place, whether you're being antisocial by ignoring everyone in favour of clamping headphones over your ears or irritating the shit out of people within earshot of your phone is a moot point.

But, of course, being human means having to rub along with others as far as possible without going completely crackers. It might help if a few obnoxious fuckwits had a bit of self-awareness and didn't pollute everyone else's surroundings with their apparent 'need' to watch fucking Tik Tok videos in public spaces at an audible volume.

Flightyandmighty · 07/08/2025 11:38

I’m with you op this is so irritating. I had similar on a train the other day. The person playing music then turned it up super loud as I answered a call on my phone. Normally I try and talk quietly so everyone doesn’t hear but I had no choice but to try and shout over the music. Some people seem to have no concept of anyone but themselves!