To think they should have kept serving me?

[itsotoy]

Went to collect 4 parcels from my local shop. I told her I had 4, she gave me 1 and said “thanks, bye” … I informed it again it was 4. It was taking ages and she claimed she couldn’t find it - but she’d already scanned my code and signed it in the book that it had been collected.

She said “yeah I can’t find it” and then the guy with her told me I would need to wait whilst they served the queue behind me.

Sorry I get there was a queue of 2 people but I was there first and was in the middle of being served and had already been patiently waiting. I don’t think I should have to wait even longer because they couldn’t find my parcel.

A corner shop near me sells pretty much everything and also does parcel collection, dry cleaning collection, lottery, bill payments, oyster top up etc.
They frequently serve several people at once in the ultimate multi task way.
Because I am short it means they are often serving people literally over my head.
I hate it. It is rude.

One of the staff should have continued to look for your parcel and in that case it would be reasonable to ask you to stand to one side, while the other served those behind you.

What happens when one of the other people in the queue also has a missing parcel, they stand behind you forming a second official secondary service queue? You're getting unfair stick on here.

Are you reading the Dane OP? How in earth is she a "gaffer" when they said they couldn't find her parcel. Shops shouldn't offer a parcel collection if they can't do it

Why aren't you answering if they found the parcels in the end?!

Perhaps because it is irrelevant

Crickets?!

You sound mental 😂

How is collecting some parcels from a designated pick-up point “messing around” and “holding the queue up”? All the OP did was ask for her parcels. Sounds like the shop assistant was the one faffing by not doing their job correctly.

Do you genuinely not know how these types of interactions work?

Sounds annoying OP and one of them should have kept trying to locate your parcels. Did you get them? I'm actually invested now!

I think you need to re-read the OP.

How the hell was she messing around? She had queued up to collect her parcels. What planet are you from?

As in silence ensued, tumbleweed etc

Our Morrisons local staff do all they can to put people off from bringing/collecting parcels. No extra staff is ever provided, likewise for Uber/Deliveroo etc. They'll be told not to prioritise parcels. I'm hoping everywhere moves to inpost lockers.

Couldn't of been waiting that long if you have time to post about it. 😂

OP you should know by now that the consensus on MN is that other people always trump you. If someone is playing music out loud on the train, it’s up to you to put headphones on. Your neighbours are having a late loud party on a week night, well you shouldn’t have moved near other humans and need to buy a shed in the woods. Likewise if a shop is taking ages to serve yoi you need to think of everyone else and let them go first 🙄

@EllyRoff so you would have just left with only one parcel, abandoning the other three which you’d presumably paid for, lest you annoy the other customers by “faffing”? Bollocks you would 🤣

For fucks sake…
Did you get your 4 parcels? Time is of an essence here!

I think they get about 20p per parcel and the other customers in the queue were probably spending a lot more than 80p each so…

If you have 4 parcels and they can’t find one, expect them to serve other people first. 4 parcels is a bit excessive. I often sell things on Vinted and have learnt to use In Post lockers instead because the local newsagents get a bit pissed off and don’t make that much from it. I would send 2 or maximum 3 in one go, if I really had to. Otherwise spread out over a couple of days. It’s not a post office.

If there were two of them behind the counter, why couldn't one of them serve the other customers while the other one looked for your parcels? Presumably you'd queued up the same as everyone else so it was your turn and you were entitled to it.

was you buying anything from the shop or using them as a postal service?

Perhaps they prioritise paying customers?

I'm becoming concerned we will never find out 😔

But if they were all on the same QR code how could she spread them out?

Maybe she read all the posters asking this and realised she needed to run back to the shop for them... 😂

YANBU this is why I loathe collecting parcels and try to use the lockers as much as possible.

Nope. I don’t agree with OP in this case and I am usually one for shouting at people who play music loudly etc. had many a row with neighbours about bonfires. Generally believe first come first served all that.

But I just don’t think it’s reasonable to hold up the whole shop when the newsagent only makes about 20p per parcel. And 4 parcels is quite excessive. Never heard of in post or just getting them sent to your house?!

Some of the people on this thread are bonkers. How is 4 parcels excessive? Is she supposed to stagger her orders so they don't all arrive at once? Or call in 4 days running to collect 1 parcel at a time? The shop offers a parcel collection service. She was collecting parcels.