To want my parcel - woman denying accepting it but I have a photo..

[BitOutOfPractice]

I ordered some stuff off sports direct (about £20 worth) and, because I haven’t ordered off there for a couple of years, stupidly got it sent to my old address which was stored on the web site. Yes I know it’s annoying and stupid so I don’t need that lecture.

So once I clocked on what had happened, I went round there to collect it - couple of days later. The woman who bought the house off me completely denies having received it, despite the courier’s photo showing it being accepted at the front door. I can see two sets of children’s feet at the door on the picture. I obviously recognise the doorstep - I lived there for nearly 20 years.

Please note, I did not shout or accuse, I was very polite, I said I was “puzzled” and that there must have been some sort of confusion but she was adamant she hadn’t had it. It was a shoe box sized parcel so not massive to store and not easy to lose either.

Do you clever lot have any idea if there’s anything I can do?

I half expected her to come to the door wearing my gym gear 😆

Why didn’t she just say that then?

How rude! The gym leggings in there were delightful 😂

I have been round there. And showed her the proof. I cannot imagine the police will get involved or that I can be bothered to pursue a £20 order.

i intend to simply fume and widh Minor inconveniences on her.

My post has disappeared @BitOutOfPractice but if you click on the Vinted seller it tells you their location (town) so at least you’ll have an idea

Go round, tell her you’ve spoken to the company concerned and they’ve confirmed the photo is genuine and that it was handed to someone at your house. Say they have told you to contact the police, but you thought you’d pop round and get them just to have another check before you make your police report.

If they deny all knowledge again, point out the children’s feet in the photo, look puzzled and say that surely such young children couldn’t have been there by themselves because that would be dreadful. Then stand there and smile politely.

Do report them if they don’t ‘find’ it - both to the company and to the police.

Vinted gives my location about 15 miles away from my place - so not very helpful!

If she’d of done that she would of said that’s what happened

Thank you @OneQuickMauveBiscuit (love the name!) I have done that, it’s not the right town. I was all ready to go round and clap her in irons but sadly I can’t.

I’ve done all that. My quizzical face was epic.

You could always be a bit sly and go round all sunshine and light and just say "oh I just wanted to let you know you might get a visit from the police as they're now investigating it as a theft - you know as the parcel had my name on it, it's still legally mine. They'll be checking in with everyone in this street to match the photo. Just letting you know so it's not a shock when they come around!" and grin maniacally. That's all bollocks of course but maybe you'll freak her out enough to own up and give them back.

Sports direct will do precisely jacj shit to help, their customer service sucks. Try the courier instead

Bloody hell! The lengths people will go to go get something, anything, for free! Who knew there were so many dishonest chancers around!

This exact thing happened to me on sports direct wierdly. The way the check out is laid out makes it difficult to spot the delivery address.

I got my parcel back though as my sister bought my old house !

This happened with a passport at an address the next street along. They sent the picture taken and I went around. Denied it. Really important passport. My husband went around with picture and said its clearly here. Chap said they opened it and threw it away! Knows.

Had to get another one sent.

I agree. It's annoying but I doubt you'll get a refund as the parcel was delivered to the address you gave. If you paid by credit card you might be able to claim through that.

But it’s not a SD issue, you can’t blame them.

Just report it not received. They will see the geo location of the photograph pinpointed on a map and know it was delivered to the wrong address. Its not up to you to follow up or get the police involved. The company has proof they delivered it to the wrong address and will give you a refund or replacement.

It wasn’t the wrong address

It’s not the wrong address, though. They’ve delivered it where OP asked them to deliver it. OP got it wrong.

I know SD and the Delivery company have done nothing wrong. It’s the household at my old address that have.

if she’d said “I was really annoyed you’d sent a parcel here and threw it in the bin” I’d think that was fair enough. It is annoying. But to just deny having it. That’s just a lie. And that’s pissed me off.

They didn't deliver it to the wrong address. They delivered it to the address OP gave them which was by mistake her old address.

I’ve had this as well. My neighbour came round all guns blazing showing a very distinctive picture of my front door and slippers. The courier had handed me the parcel and photographed it. But I had handed the package back to the driver as I could see it had the wrong address. The courier appeared to have uploaded the photo anyway. The package was an iPhone apparently. Neighbour said he was reporting me to the police. I told him to go right ahead. I heard no more. I suspect the courier saw an opportunity to snaffle a new phone.

But surely the person would’ve told OP this?

Because they’ve nicked it! Lowlifes! Can you negotiate offering on the vinted item, tell them you’re local and desperate to have the item immediately and could you pick it up?

I would tell the woman that you’ve reported it to the police because you need a crime number so you can claim on insurance. Say that you think the police will probably follow it up because a lot of parcels used to disappear in that area when you lived there, so they take it quite seriously. Then say you also need her to sign a statement that she didn’t receive it, also for the insurance.

Why should Sports Direct or the courier do anything? They delivered the order to the address specified by the OP.