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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Am I misreading tone?

382 replies

ThePerkyCoralPoet · 13/05/2025 22:17

Therapist of a year that I visit regularly asks for deposits pre appt. Very normal. I rarely mess with anyone’s money so I send it.

My bank is frozen out due to 3 fraudulent transactions so I can’t pay anyone. I booked my slot she said “please pay deposit via the link” i said “sorry Sandra my bank is frozen at the moment. Please could you remind me again in a couple of days and I will transfer you the money straight away.” Her response was “Hope nothing serious x

Would you mind setting a reminder for yourself please and message me once done so that I can confirm receipt 😊💜
Thank you”

I just read that as unnecessarily difficult. I run a business tutoring and I’ll remind clients. It’s no issue. I just think it was really standoffish for no reason. It upsets me because I’m a regular client and appreciate the therapy get.

OP posts:
Rooroobear · 14/05/2025 08:01

What’s the point of this post when everyone is basically telling you the message is fine and you should remember to pay her not the other way round and you just don’t bother listening? Hate posts like this where the op just thinks one way despite everyone else saying different. Do what you want op

AndrogynousElf · 14/05/2025 08:04

ThePerkyCoralPoet · 14/05/2025 06:23

Oh for goodness sake I asked her to send a reminder regarding payment so that I don’t forget. Stop saying it’s infantilising I didn’t. Ask her to remind me to eat breakfast. Goodness me.

Why should she have to remember when you don’t? If it’s not big deal for her to remember to remind you, it’s no big deal for you to remember to pay. It’s the same thing.

Healthanxietyisshit · 14/05/2025 08:05

TatteredAndTorn · 13/05/2025 22:55

To be fair automatic text reminders before appointments are pretty standard and work well for both the “client” and the business as they significantly reduce missed appointments. I wouldn’t expect someone to send me a text reminder manually though!

There was an automatic email reminder. He wanted a personal text!

Communitywebbing · 14/05/2025 08:06

She’s not you and she runs her business a bit differently. Also you are surely capable of remembering by yourself . Something to discuss at the next session.

EdithBond · 14/05/2025 08:09

Her tone is very direct. But I wouldn’t go as far as to say it’s unnecessarily difficult.

Her point is correct. It’s up to you to remember to pay.

Kindly, I also think it was unnecessarily difficult of you to ask for a reminder (favour 2) when you were already asking if she could be so kind as to let you off the deposit when you booked (favour 1).

It also depends on whether a feature of your therapy is how you could take more responsibility. She could have been a little more assertive with you to encourage you to deal with things rather than relying on others.

However, IMHO her message could’ve been better, given you’re a regular and (presumably) reliable client: ‘How are you? Sounds stressful. Happy to let you book without the deposit, though it will still be payable if you cancel. I don’t send out routine reminders. It’s fine to pay as soon as you can. Have a good afternoon’.

midlifeattheoasis · 14/05/2025 08:10

Yes you are misreading the tone @ThePerkyCoralPoet , and 98% of people think you are. Why can't you accept you're wrong?

harriethoyle · 14/05/2025 08:10

@ThePerkyCoralPoet you asked if you’ve misread the tone of the message. 98% of responders have said you’re being unreasonable in your reading. You’re adamant you weren’t. What do you want from this thread if you’re so convinced you’re right - against the vast majority of people here?

pinkdelight · 14/05/2025 08:10

I’ll forget can you just ask again later

This is pathetic. Take responsibility for setting your own reminders. It's not hard.

harriethoyle · 14/05/2025 08:10

Jinx @midlifeattheoasis 🤣

SunnyViper · 14/05/2025 08:13

ThePerkyCoralPoet · 14/05/2025 06:25

And neither do I see her as a friend. I don’t think it’s that huge. She’s not coming to do my lawn for free. It’s a reminder. And personally I too run a business and if a client hasn’t paid. They’re getting another reminder. Or the service and appt is cancelled. It’s a very over dramatic response.

Why are you so averse to taking responsibility?

VimesandhisCardboardBoots · 14/05/2025 08:14

ThePerkyCoralPoet · 14/05/2025 06:25

And neither do I see her as a friend. I don’t think it’s that huge. She’s not coming to do my lawn for free. It’s a reminder. And personally I too run a business and if a client hasn’t paid. They’re getting another reminder. Or the service and appt is cancelled. It’s a very over dramatic response.

Why post in AIBU if you're not willing to accept when literally everyone tells you you've been unreasonable?

MereNoelle · 14/05/2025 08:15

ThePerkyCoralPoet · 14/05/2025 06:25

And neither do I see her as a friend. I don’t think it’s that huge. She’s not coming to do my lawn for free. It’s a reminder. And personally I too run a business and if a client hasn’t paid. They’re getting another reminder. Or the service and appt is cancelled. It’s a very over dramatic response.

Your response is indeed over dramatic.
Again, why should she be expected to remember to remind you again, if you can’t be expected to remember to pay? You’re the one who wants the service.

TwistedWonder · 14/05/2025 08:16

harriethoyle · 14/05/2025 08:10

@ThePerkyCoralPoet you asked if you’ve misread the tone of the message. 98% of responders have said you’re being unreasonable in your reading. You’re adamant you weren’t. What do you want from this thread if you’re so convinced you’re right - against the vast majority of people here?

It’s one of those threads - AIBU? Overwhelming vote yes

OP - no Im not this is a pile on

The OP didn’t start the thread for opinions she started it for validation.

Utterlyincandescently · 14/05/2025 08:16

Literally just set your own reminder 🥴. You're being weird.

ZorbaTheHoarder · 14/05/2025 08:18

SunnyViper · 14/05/2025 08:13

Why are you so averse to taking responsibility?

Agree. In fact, l think this is something OP should consider talking through with a therapist...

Zonder · 14/05/2025 08:19

ThePerkyCoralPoet · 14/05/2025 06:25

And neither do I see her as a friend. I don’t think it’s that huge. She’s not coming to do my lawn for free. It’s a reminder. And personally I too run a business and if a client hasn’t paid. They’re getting another reminder. Or the service and appt is cancelled. It’s a very over dramatic response.

It's interesting that many people have told you YABU and need to take the responsibility for paying, and yet you're still arguing it. I suspect a pp was right and this is something she sees in her therapy and therefore is sticking to her boundaries.

MereNoelle · 14/05/2025 08:20

Genuine question, what do you find so difficult about setting a reminder on your phone? You could have done it in far less time than it took to write this post.

Zonder · 14/05/2025 08:22

Our window cleaner has just been doing our windows. This thread reminded me of the one time I forgot to pay him after and a couple of weeks later he reminded me. I was mortified to have forgotten and paid immediately. It's his job to clean my windows, not chase payment.

ShodAndShadySenators · 14/05/2025 08:29

Do you feel that now you've started a thread about this, you have to defend your stance that it's your therapist's responsibility to remind you about payments you need to make? Quite clearly the vast majority of people think you're unreasonable to feel that she should be in part responsible for your admin.

I don't understand otherwise how a supposedly rational, businesslike person who runs their own business simply doesn't comprehend that this is YOUR admin and therefore YOUR responsibility. It's as simple as that. It doesn't matter if your business model allows for people to be slow to pay you and need chasing to pay their bills, that's not how your therapist runs her business.

If you feel certain that you will forget to pay promptly (do you have difficulties remembering admin or banking issues generally?) then it is expedient that YOU set up strategies like phone alarms/reminders to help you. It is not incumbent on any other party to do it for you, you're an adult taking responsibility for yourself!

ginslinger · 14/05/2025 08:30

I think the message is reasonable, setting a clear boundary and being as friendly as you can be in a client/therapist relationship. I think this would be a useful thing to take to your therapist to discuss your response and how you feel about it. Is this response something you would feel in other areas of your life? Why do you feel that you have to remind your clients to pay? Why not set a boundary at the very beginning - no pay no tutoring?

IpsyUpsyDaisyDoos · 14/05/2025 08:36

flatout45 · 14/05/2025 07:31

I’m a therapist and I understand how you feel, you’re a long term client and yould hope there would be trust there in your relationship x

There is trust there. The therapist is trusting her to make the payment and to remember to do it like all grown adults have to.

The therapist isn't saying "set the reminder because I don't trust you to remember". She's responding to an adult saying "tell me to do something because I'll forget and CBA to manage myself" by saying "please manage yourself".

Ginnnny · 14/05/2025 08:36

not difficult at all - she also runs a business, why should the onus be on her to remind you to pay her?

senua · 14/05/2025 08:37

The very first sentence of your very first post was "Therapist of a year that I visit regularly asks for deposits pre appt. Very normal. I rarely mess with anyone’s money so I send it."

How have you gone from "I don't mess with anyone's money" to, literally five minutes later, "the chances of me remembering are slim to none"?Confused

ThanksItHasPockets · 14/05/2025 08:43

Her tone is patient and kind, and an excellent example of how to set a boundary. Sorry OP, but you've really got this one wrong.

luckylavender · 14/05/2025 08:45

ThePerkyCoralPoet · 13/05/2025 22:17

Therapist of a year that I visit regularly asks for deposits pre appt. Very normal. I rarely mess with anyone’s money so I send it.

My bank is frozen out due to 3 fraudulent transactions so I can’t pay anyone. I booked my slot she said “please pay deposit via the link” i said “sorry Sandra my bank is frozen at the moment. Please could you remind me again in a couple of days and I will transfer you the money straight away.” Her response was “Hope nothing serious x

Would you mind setting a reminder for yourself please and message me once done so that I can confirm receipt 😊💜
Thank you”

I just read that as unnecessarily difficult. I run a business tutoring and I’ll remind clients. It’s no issue. I just think it was really standoffish for no reason. It upsets me because I’m a regular client and appreciate the therapy get.

It's your responsibility to pay your bills.