What would you HONESTLY do in this situation?

[Friends1996]

Say you ordered a few items from a big online shop (clothing), then successfully cancelled the order, and was refunded.

A few days later, you ordered a single item of clothing from the same place. Today that item was delivered, however they had also sent the items you had cancelled and was refunded for (probably around £120 worth of stuff).

Would you contact them about it or would you keep quiet, see if they emailed you about it and if you didn’t hear anything say 3-4 weeks down the line, just keep the items as normal? This is a place you regularly order from, spending between £300-400 a month.

What would you HONESTLY do?

Still quite excessive though isn't it and if you didn't spend so much money on clothes a month, the unexpected costs that cropped up would be more easily dealt with.

Surely, you need an emergency fund, everyone does.

Of course it’s not insulting unless you think I’m specifically referring to you as one of the ‘most’. I recognise thst a number of people have shared circumstances where they have received something in error and have tried to return it, but a significant proportion of posters have not said that, and have said that they would do, if it happened to them. It’s all well and good to say what you think you would do in those circumstances but when it happens, I’ve no doubt that very many people would feel differently if they thought they weren’t going to be found out.

Would you like to tell us who you DO think is being honest on here, then, @Growlybear83?

No, I really don’t think it’s appropriate to name and shame.

You absolutely would not and wouldn’t need to pay even if they did

I've had this happen to me a number of times over the years and yes, I make contact. It's just who I am.

Prices go up regardless, that’s a scam you’ve been told which you naively believe. Why did everything go up in Covid when majority people were home and not stealing?

I honestly couldn’t care less what you think, I’ve said my opinion.

Is that why MP’s write everything off and give themselves huge bonuses meanwhile refusing to fund childcare and free school meals? My moral compass may be off but I’m not the one rewarding myself with bonuses from tax payers money and then refusing free schools meals.

People are so delusional and brainwashed into doing the right thing. Yet, there are so many corrupt billionaires and millionaires who live better standard of live who won’t blink at tax avoidance.

Because other costs went up, @SunshineOmbreRainbow. I think it is naive to think that businesses/shareholders/corporations suck up losses by theft etc from their profits, and don’t hand those costs on to the customer.

Some people value self respect more than they value money?

Jeez, everyone on here is so honest. I'd keep the stuff and keep my mouth shut.

For people saying it’s theft, it’s genuinely not theft. Stealing is to intentionally deprive someone of their property without intending to return it, but the OP hasn’t taken the clothes, they’ve been posted to the house. While it’s far more likely to be due to a mistake than an intention to gift the clothes, this is the shop’s mistake. If it’s a big one, chances are that clothes sent back are more often destroyed than resold, so I’d either keep them or donate them. Legally you’re fine.

Well done.

Lol

Thanks, but I'm not seeking validation from anyone else.

Like I say, it's about self respect.

That’s not correct, Threenager. She’s not “legally fine”. These aren’t unsolicited goods, as they’re known, they’ve obviously been sent by mistake because of her previous order. These items belong to the company and the OP should contact the company, inform them and ask for them to be collected or a means sent that she can post them back to the company.

I was in this situation with a balance bike from a big retailer - they sent two in one massive box by mistake. We wanted to return one, but they said it was an admin nightmare and to keep it. We sold the spare one.

Contact the retailer and see what they say. If they say you can keep the items, well you can do it with a clear conscience. They'll probably arrange a return, but maybe not.

And a link:

“Items that firms send to you, but you didn't actually order are called "unsolicited goods". You're well within your rights to keep them.
You have no obligation to send them back to the company or to pay for them. If a company demands payment, that's a criminal offence.
But this doesn't apply to items sent to you by mistake (as happened to Robert); if the order was sent to you twice; or if there's extra stuff on top of what you ordered.
If a firm has left goods with you that weren't unsolicited goods, they still belong to the trader and you should try to give them back.
Firms can take you to court to recover their goods.
That happened last Christmas when online retailer Zavvi sent customers games consoles worth £170, instead of games that cost £20.
So if they were sent by mistake what do I do?
If items are sent to you by mistake, you will need to contact whoever sent them and ask them to collect the goods.
That shouldn't cost you anything or inconvenience you in any way. You should also give the company a reasonable deadline to collect the items.”

https://www.bbc.co.uk/news/newsbeat-30294748

Look up sarcasm.

I don't need to thanks. It was obvious that you were being sarcastic. I am merely pointing out that your sarcasm was misplaced.

Okay xo

I know it’s off the original topic, but several people have mentioned that the clothes might be destroyed if they’re returned to larger retailers. Does that really happen? I’ve often revisited websites when something I’ve wanted was out of stock in the hope that a return might get put back online, and the stock levels change so regularly on sites like Next and Asos, with one item in a particular size suddenly becoming available. It had never crossed my mind that returned items might be destroyed.

In short, yes:

www.nationalgeographic.com/environment/article/chile-fashion-pollution