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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should she replace it?

1000 replies

Langarg · 30/12/2024 16:57

My friend asked if she could borrow my Dyson airwrap for her wedding as money was tight and she couldn’t afford a hairdresser. It was a small wedding with only her, her DH and two witnesses. I reluctantly agreed (bit of a people pleaser).

The wedding was two weeks ago, we exchanged a few messages back and forth the day after her wedding. A few days later I asked if she could please return my airwrap and she didn’t reply. I messaged again saying I really need it back as I don’t have a hair dryer anymore and solely use this to dry/style my hair and she eventually replied saying she accidentally left it in the hotel however the hotel are claiming it wasn’t left there.

She was very apologetic however didn’t offer to replace it or give me the money for it. I raised this with her and explained that I shouldn’t be left without my airwrap or out of pocket for her mistake and she said that she couldn’t afford to replace or give me the money for it. She then sent me a link to a post on Facebook marketplace of someone selling an older model for £150 and said that if I buy that she can pay me back in 3 monthly instalments.

I don’t want to accept this because firstly why should I be out of pocket £150 and risk not being paid back and I don’t want an older model when I had the newer one which cost me nearly £500 less than a year ago.

I explained this to her and she said she is going to be forced to put a brand new one on her credit card which will put her in to debt. I feel awful but I really don’t know what to do?!

Please give me some advice…

YABU = buy the £150 older model and hope she pays the 3 monthly instalments
YANBU = accept her offer of her buying a replacement on her credit card

OP posts:
Thread gallery
10
ThatKhakiMoose · 30/12/2024 20:40

I agree that the "friend" has kept it. It's a little bit of a coincidence that such a desirable piece of kit has gone missing. Or sold it. OP, can you check listings?

I bet the friend reckons that the price of the friendship is worth having an Airwrap.

TwistedWonder · 30/12/2024 20:41

Good update and I really think the air wrap will miraculously be found in lost property (aka her own home) - there won’t be a trip to the hotel

CatPhonePot · 30/12/2024 20:42

Langarg · 30/12/2024 20:37

Money isn’t of little object, I used my bonus to treat myself.

Anyway, I have an update! I decided not to give her the heads up that I was calling the hotel. I called the hotel and they knew nothing of it. Instead of messaging my ‘friend’ I decided to put her on the spot and phone her, rather than giving her a chance to think of a reply by text message.

I asked her if she definitely stayed at (insert name of hotel), as I’d contacted them and they had heard nothing of the airwrap having been left. She started going on about GDPR and that they probably couldn’t speak about other guests hotel stay. I told her that I’m disappointed it’s dragged out for as long as it has and that I’d like her to order a new airwrap tonight. She said that her and DH are going to drive to the hotel on the 2nd to speak to the manager in person… I have a funny feeling she’s speaking BS and that the airwrap will magically appear following her fake return trip to the hotel! After all, it’s a 4 hour round trip for her to make. Watch this space!

Thank goodness you called her. I was not going to sleep at night otherwise.

WinterBones · 30/12/2024 20:43

any chance she's kept it and given it to someone else as a christmas present, and now is having to retrieve it from them before you get it back?

Just feels sus that its after NYD when she's likely to see family/friends.

MyrtleStrumpet · 30/12/2024 20:43

Langarg · 30/12/2024 20:37

Money isn’t of little object, I used my bonus to treat myself.

Anyway, I have an update! I decided not to give her the heads up that I was calling the hotel. I called the hotel and they knew nothing of it. Instead of messaging my ‘friend’ I decided to put her on the spot and phone her, rather than giving her a chance to think of a reply by text message.

I asked her if she definitely stayed at (insert name of hotel), as I’d contacted them and they had heard nothing of the airwrap having been left. She started going on about GDPR and that they probably couldn’t speak about other guests hotel stay. I told her that I’m disappointed it’s dragged out for as long as it has and that I’d like her to order a new airwrap tonight. She said that her and DH are going to drive to the hotel on the 2nd to speak to the manager in person… I have a funny feeling she’s speaking BS and that the airwrap will magically appear following her fake return trip to the hotel! After all, it’s a 4 hour round trip for her to make. Watch this space!

I wonder what the delivery time is for a Dyson Airwrap on Amazon?

<checks>

Friday 3 January.

But then I'm looking at 8.45pm.

She's either buying a new one or getting it back from whoever she sold it to.

EdithBond · 30/12/2024 20:43

@Langarg Just seen your update and sounds dubious. As above, ask your friend to let you know who she contacted at the hotel to ask if it was still there/check lost property.

She may not have taken a specific name, but she can tell you if it was a man or woman, their accent and their job role, e.g. reception, housekeeping manager etc.

Even at a large hotel, there aren’t usually many staff who take calls from former guests.

Cetim · 30/12/2024 20:43

EdithBond · 30/12/2024 20:38

YANBU. Though, as you’ve realised, you should never have loaned a £500 item to such an unreliable and forgetful friend.

I wonder if she (or possibly her partner or one of their witnesses) has sold it (or is trying to sell it), perhaps to cover the cost of the wedding. Maybe check EBay, Vinted and FB Marketplace to see if it’s listed in your area.

I agree with PPs that you should contact the hotel yourself. But first, ask your (former) friend:

  • where she left it in the hotel
  • who she contacted at the hotel to ask if it was still there.

That way, you can contact the same person to verify her story.

Also, by asking her where she left it, it’ll help you know how to proceed. If she left it somewhere:

  • It should have been safe (e.g. her hotel room), you can tell the hotel you need to report to the police as theft (e.g. housekeeping may have stolen it) and tell your friend you’ve reported the theft to the police.
  • Unsafe, such as in an unattended bag left in the lobby, bar or another public area, that clearly shows she had disregard for your expensive item, and makes an even stronger case for the need for her to give you the money to replace it. If you borrow a £500 item and leave it unattended in a public place, expect to replace it if it’s (inevitably) taken.

I agree. It definitely crossed my mind that she had stolen it to sell it. Honestly she sounds like a complete wrongun.

DonnaDonna0 · 30/12/2024 20:44

I doubt you will be getting the Airwrap or the money tbh, she’s stalling.
If it had been left leaving it another 3 days isn’t going to help finding it at the hotel. If it’s not there now it’s hardly going to appear in 3 days, she’s talking rubbish.

Langarg · 30/12/2024 20:45

Langarg · 30/12/2024 20:37

Money isn’t of little object, I used my bonus to treat myself.

Anyway, I have an update! I decided not to give her the heads up that I was calling the hotel. I called the hotel and they knew nothing of it. Instead of messaging my ‘friend’ I decided to put her on the spot and phone her, rather than giving her a chance to think of a reply by text message.

I asked her if she definitely stayed at (insert name of hotel), as I’d contacted them and they had heard nothing of the airwrap having been left. She started going on about GDPR and that they probably couldn’t speak about other guests hotel stay. I told her that I’m disappointed it’s dragged out for as long as it has and that I’d like her to order a new airwrap tonight. She said that her and DH are going to drive to the hotel on the 2nd to speak to the manager in person… I have a funny feeling she’s speaking BS and that the airwrap will magically appear following her fake return trip to the hotel! After all, it’s a 4 hour round trip for her to make. Watch this space!

Should I offer to go to the hotel with them? 🤣

OP posts:
LookItsMeAgain · 30/12/2024 20:45

Langarg · 30/12/2024 20:37

Money isn’t of little object, I used my bonus to treat myself.

Anyway, I have an update! I decided not to give her the heads up that I was calling the hotel. I called the hotel and they knew nothing of it. Instead of messaging my ‘friend’ I decided to put her on the spot and phone her, rather than giving her a chance to think of a reply by text message.

I asked her if she definitely stayed at (insert name of hotel), as I’d contacted them and they had heard nothing of the airwrap having been left. She started going on about GDPR and that they probably couldn’t speak about other guests hotel stay. I told her that I’m disappointed it’s dragged out for as long as it has and that I’d like her to order a new airwrap tonight. She said that her and DH are going to drive to the hotel on the 2nd to speak to the manager in person… I have a funny feeling she’s speaking BS and that the airwrap will magically appear following her fake return trip to the hotel! After all, it’s a 4 hour round trip for her to make. Watch this space!

Any chance you could phone her back and tell her that you need it back to prepare your hair for New Years Eve?

menopausalfart · 30/12/2024 20:46

Like she'd drive all that way. 😂

SparkyBlue · 30/12/2024 20:47

OP your air wrap is going to magically appear. Now you've really seen her true colours so your first New Year's resolution can be to dump her as a friend.
And please ignore the silliness about buying an expensive hair styler. I have an air wrap and I bloody love it.

Supperlite · 30/12/2024 20:47

Tell her to order one tonight and if she finds your old one on Thursday you can send the new one back!

Teanbiscuits33 · 30/12/2024 20:48

Langarg · 30/12/2024 20:45

Should I offer to go to the hotel with them? 🤣

Yes! I would! Just for the fun of listening to her squirming. I’m genuinely fuming on your behalf. Thieving bitch.

Plastictrees · 30/12/2024 20:48

Langarg · 30/12/2024 20:45

Should I offer to go to the hotel with them? 🤣

Yes 😂but I’m sure she would come up with a reason why you couldn’t join.

I would be contacting the hotel after her alleged visit too, just because I’d be interested in the lengths she would go to!

EdithBond · 30/12/2024 20:49

Langarg · 30/12/2024 20:45

Should I offer to go to the hotel with them? 🤣

Definitely. It’s your expensive item that’s apparently been stolen from their hotel. You may be able to claim on your content insurance if you report the theft to the police. The hotel will know this.

If an expensive item’s been taken from their hotel, they should be calling the police themselves and checking cctv. One of their staff could be thieving items from guests.

If you say in front of your friend that you need to report to police, if she took it she’ll likely be worried.

Memyselfmilly · 30/12/2024 20:49

RosesAndHellebores · 30/12/2024 20:15

I'd have thought that if money were of so little object someone would spend £500 on a hairdryer, it wouldn't be an issue.

Mine was about £30. It does the job. We are extremely comfortable.

What an obnoxious post. It is not for you to judge how someone spends their money is it?

besides, it’s not a hairdryer… it’s a lifestyle choice 🤣

WhatShudWeDoDrunkenSailor · 30/12/2024 20:49

@Langarg if it's a rose gold pink it's new and if grey or blue it's yours

TheGirlattheBack · 30/12/2024 20:49

Langarg · 30/12/2024 20:45

Should I offer to go to the hotel with them? 🤣

No but if it doesn’t materialise I’d be telling her that you are looking into claiming on your house insurance but will have to report it to the police to do so - no idea if you do or don’t but it might scare her into action. 😁

surreygirl1987 · 30/12/2024 20:50

Not the point, but I REALLY want an airwrap now! 🙈

keeponandonandon · 30/12/2024 20:51

Why would you even consider you should accept a second hand airwrap? I would not accept this at all and I would be fuming if my friend even suggested such a thing! She needs to replace it, I am sure theres loads of offers on new ones.

I had a recent incident at a well known hotel, they claimed they couldn't find my expensive watch that I knew I had left there when I called them, so I turned up, the receptionist was a bit frosty and told me again, she had looked and spoke to housekeeping, and told me they didnt have it. I told them they need to look again otherwise I'm calling the police and wont be going anywhere until they arrive Low and behold, it turned up less than 2 mins later, apparently they miraculously found it in the laundry - of a 150 bedroom fully booked hotel.

JellyBeanToes · 30/12/2024 20:51

Absolutely no way should you accept a second hand one from Facebook! I can’t believe she didn’t offer to replace as soon as she knew she’d lost it!

WinterBones · 30/12/2024 20:51

i'd be asking them to confirm the hotel because if they definitely left it there, and it's now gone, then someone in the hotel is a thief, and you'll be reporting the hotel and its staff to the police for theft.

Wimbledonmum1985 · 30/12/2024 20:51

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Langarg · 30/12/2024 20:51

surreygirl1987 · 30/12/2024 20:50

Not the point, but I REALLY want an airwrap now! 🙈

I think I know someone who is selling one 🤣

A good suggestion by @Supperlite re asking friend to order a new one tonight anyway and if the airwrap ‘turns up’ on the 2nd she can send the new one back

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