to have not lost my rag at ward sister

[TheTidyBear]

Spent 18 hours in A&E with elderly Dad in a corridor after he had a fall, they forgot to give him food, so I had to get some from the canteen, messed up his bloods twice, couldn't get pills into him so I had to help with that that. Also someone coughing up their lungs right next to me and Dad for several hours. There was also an incident where one of the patients in the mental health unit who was having an episode decided to start shouting at everyone in A&E.

Once he got onto a ward, I did a 2 hour journey home got 2 hours sleep, 2 hour journey back

Went to the nurses station on the ward, asked where my Dad is. Ward sister greeted me "what happened to hello, didn't your parents teach you any manners?"

Was I unreasonable to suppress the absolute rage boiling up in me and apologise and not fly off the fucking handle?

That's interesting, in my customer facing role I don't take it personally when someone asks me a question without saying hello

Why do you?

What a vile, hateful comment. Contrary to popular opinion not all HCPs are angels. You owe this poster an apology.

She sounds horrible. You're a better person than I am because if someone spoke to me in such a condescending manner I wouldn't be able to bite my tongue. Yes normally you'd probably say hello, can you tell me ..... but forgetting to use pleasantries in a stressful situation isn't the end of the world, she was ridiculous and unprofessional to pull you up on it.

You did well not to lose your rag. Just as she didn't know you were exhausted, you don't know what her day was like. Possibly people had been abusing her for an entire shift!
Hope your dad is recovering.

True story! 😉

Maybe she also has had a rubbish shift and was at the end of her tether and your tone just topped it off. Its not right but could see how it would get that response depending on how you asked. Also not your fault though given the rubbish day you had s just don't give this one any more headspace and focus on your dad and getting some rest OP you must be shattered.

OP, nobody as at their best in hospital.
Some hcp should have chosen a career where they don't have to deal with people at their most vulnerable. Because upset /ill people are seldom genuinely charming.

A decently sized minority of geriatricians (of any hcp role) are uncaring, or inept or both, imo because it's not cute, it's not dramatic, and people don't recover from being old.

You ate right to keep an eye.out for your DF - water, food, dignity, medical care. Sorry and of course good hcp resent this.

She shouldn't have said that.
I get you were stressed and I can imagine she thought you were rude.
But " excuse me do you know where ... Is"
Is not difficult

@Justalittlenaughty did you see my follow up post? Where I said how awful it must be working in the NHS for so many. Especially for those good hardworking people. I have no time for that Sister's comment. It was actually quite cruel considering the fact this is a woman with a very poorly dad whose mistake was to not be polite enough. That comment was completely ridiculous and unnecessary of her. Completely.

I was in hospital having nearly died of sepsis for 6 months being fed into a main artery because my bowel split open. My son was left with no mum for 6 months and being prepared for my death. But I guess because my personal experience was so awful and that hurts your feelings, that I deserved that 🙏

I am the kindest most polite patient imaginable. I know you kind of have to be even if you don't want to. You'll never see me complain about the food! I couldn't anyway, I can't eat food.

I have seen some horrible terrifying people in hospital. But you get these people in all walks of life. It's just a bit more scary when you've been close to death and you're at the mercy of someone having very frightening temper tantrums. There are demented people working in hospitals. There are wonderful people also.

But you've clearly shown yourself here. To be so upset by my personal reflection, I will guess you work in the NHS. You've just proven my point; terrifying.

Because I'm a human being with feelings and was brought up to not talk to a person like they are a robot with one sole purpose 🤷‍♀️ manners don't cost a thing. I don't think I have ever approached anyone without a 'hello' first.
I have worked in ITU for over 8 years and we have quite often bore the brunt of patients experiences through to admission, not our fault and it is not OK. It wasn't the ward sisters fault your Dad didn't get a sandwich.

But that's not what I asked you.

When I did tech support, plenty of people asked me a question without any pleasantries, they were busy, they needed something sorted, they didn't want to waste time.

Manners do cost something in a chaotic environment, they cost time.

Why is it you, as a busy nurse, dealing with stressed people, don't understand this?

@Tittat50

This poster is just trolling and looking for a rise, just ignore them.

To Kate!

Oh.

Sorry that your Father has been so unwell.

Absolutely no need for rudeness from staff.

I’m a nurse and we see the best and worst in people as they experience various states of distress.

We do get a lot of abuse but we do not react rudely in return, our job with family members is to offer reassurance and support.
(it doesn’t sound like you were rude though).

Look after yourself @TheTidyBear

@justalittlenaughty - re read your comment.

Then consider if using "demented" as an insult is actually something you're proud of.

Particularly in a post about care for the elderly. Some of whom may actually have dementia. Perhaps that will be you one day, that elderly, scared person whose diagnosis you see as an insult.

@Justalittlenaughty

All my best to you. I wish you all the best in your role in the NHS. I hope for more resources, less stress for you and all the things you need to help you with all your deep upset and anguish. Which very sadly seems significantly greater than mine despite my unfortunate situation 🙏❤️.

(Tittat opens her favourite Fortisip and relishes this new exciting flavour thankful to the heavens she isn't being treated in hospital by nurse naughty right now 😬)

It was the previous posters word of choice

'Hi' or 'hello' takes a second. I think you are taking out your anger in the wrong place. What chaotic environment are you talking about? It wasn't a war zone.

All being well your dad might get one! Cheers! 🥂

Really? Wandering womb is well and truly alive and kicking then?
As if that is still doing the rounds! ha ha!