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Share your dilemmas and get honest opinions from other Mumsnetters.

School harassing us over attendance...

307 replies

1993baby · 18/10/2024 21:26

A bit of backstory..
This school is obsessed with attendance.
Last year in reception my daughter was hospitalised and really poorly. The school were calling me every day asking when she would be back when they knew she was in the hospital! I remember sat by her hospital bed and getting called from the school.
Then when she was discharged, they were coming to our house every day to “check on her progress” basically harassing us in to sending her back to school.
She was only 4 - under compulsory school age.

This continued any time she was off with illness.

Now...

This year DD had chickenpox and was off school for 2 weeks, she was really poorly with it and ended up in A&E dehydrated from being sick constantly. It took 2 weeks for her all of the scabs to scab over. We followed NHS and GOV guidelines about staying off until the scabs had healed.

Then immediately after, she got tonsillitis.
She couldn’t even drink water and we ended up at the out of hours. He prescribed antibiotics and said she had a really bad case of tonsillitis.
He said to keep her off school to rest until she feels better. She has been off a week as she has been really poorly with it.
I’ve taken her back to the GP two times as she seemed to get worse.

I informed school about all of this.
However when she had chicken pox, they were calling me even on the second day of illness asking for an update on when she would be back?
the GOV advice says AT LEAST 5 days..
so how are they asking for an update on when she would be back when it’s only been 2 days, she’s in the infectious period and it was actually impossible for her to be in school according to the rules.
It was just ridiculous.

Then 2 people from the school came round to our house to give us an attendance warning letter!! She had chicken pox.

They then asked us to send her to school with chickenpox.

Today, the GP told us that school has contacted them about her absence. They have asked the GP for confirmation of illnesses and told them to encourage her back to school?!

Apparently the school have now flagged this up as a safeguarding issue because she has been off a couple of weeks.

We went to 2 doctors this week and both of them said the same thing about school attendance, so it must be permanently on her health record now?!

Are they allowed to do this? I thought they had to ask my permission to access her medical records?
She has been off with genuine illness and been to the GP more times than I can count on two hands in that time period ! It’s hardly a safeguarding issue?! I kept the school updated and informed.

The GP asked me “how is everything at home?” So the school has obviously flagged a safeguarding with them which is totally unfair and I feel disgusted by the insinuation they are making here.

I walked out of the GP’s room in tears I was that upset by it all...

What can I do?
Can I get this taken off her record? :(

OP posts:
ACynicalDad · 20/10/2024 22:18

I would tell them that NHS advice is XXXX and you will complain to Ofstead if you hear from them again before x date. I'd be surprised if they bother you again.

marmadukedoggo · 20/10/2024 22:56

NowImNotDoingIt · 20/10/2024 07:51

We have addresses and phone number for parents/guardians for all the children that attend school.

Yes, but I didn't think you gave them out to every member of staff!

HarlieJae · 21/10/2024 20:25

ACynicalDad · 20/10/2024 22:18

I would tell them that NHS advice is XXXX and you will complain to Ofstead if you hear from them again before x date. I'd be surprised if they bother you again.

Ofsted will not get involved unless all other avenues are complete They will ask the OP if she has followed the school’s complaints policy, to what stage and the outcome.

Ofsted might contact the LA and ask them to make contact with the school. In that case, the DfE attendance guidance will be used to check if the school have followed it.

eightIsNewNine · 21/10/2024 20:39

Skybluepinky · 20/10/2024 20:45

They have duty of care, often abuse victims have loads of time off school so they r just doing their job, u r being over sensitive.

How is a forced daily phone call between parents and school making a hospitalised child safer?

How is calling every day and "encouraging their return to school" when the child has active chickenpox making anyone safer?

The OP has never refused to keep the school informed, she just objects against a supposedly "welfare checks" being a mindless box ticking attendance-over-health harassment.

Makingchocolatecake · 21/10/2024 23:04

Do you contact them on the days she's not in?

Not all schools are this pushy

Suzuki70 · 21/10/2024 23:17

I think for common illnesses where there is a set recommended time off they shouldn't chase up. For example DS had diarrhea on Thursday last week, was sent home, and told not to return on Friday due to 48h rule, so I didn't phone on Friday, not did they phone me. When he had scarlet fever I told them I had made an appointment, when it was, and that he wouldn't be in until 24h after starting antibiotics so they left us alone.

RatalieTatalie · 25/01/2025 10:26

Owly11 · 19/10/2024 18:08

The op wasn’t on life support and neither was their child. The op clearly doesn’t know or care what the school attendance policy is and that speaks volumes of the attitude she takes towards those who are looking after her child every day. And no I don’t work in a school but I do understand that if I don’t follow the correct procedures it creates a lot of extra work for folk and a lot of unnecessary stress all round.

Why do you think she doesn’t she know or care what the attendance policy is? She informed them her child was unwell on each occasion.

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