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Share your dilemmas and get honest opinions from other Mumsnetters.

School harassing us over attendance...

307 replies

1993baby · 18/10/2024 21:26

A bit of backstory..
This school is obsessed with attendance.
Last year in reception my daughter was hospitalised and really poorly. The school were calling me every day asking when she would be back when they knew she was in the hospital! I remember sat by her hospital bed and getting called from the school.
Then when she was discharged, they were coming to our house every day to “check on her progress” basically harassing us in to sending her back to school.
She was only 4 - under compulsory school age.

This continued any time she was off with illness.

Now...

This year DD had chickenpox and was off school for 2 weeks, she was really poorly with it and ended up in A&E dehydrated from being sick constantly. It took 2 weeks for her all of the scabs to scab over. We followed NHS and GOV guidelines about staying off until the scabs had healed.

Then immediately after, she got tonsillitis.
She couldn’t even drink water and we ended up at the out of hours. He prescribed antibiotics and said she had a really bad case of tonsillitis.
He said to keep her off school to rest until she feels better. She has been off a week as she has been really poorly with it.
I’ve taken her back to the GP two times as she seemed to get worse.

I informed school about all of this.
However when she had chicken pox, they were calling me even on the second day of illness asking for an update on when she would be back?
the GOV advice says AT LEAST 5 days..
so how are they asking for an update on when she would be back when it’s only been 2 days, she’s in the infectious period and it was actually impossible for her to be in school according to the rules.
It was just ridiculous.

Then 2 people from the school came round to our house to give us an attendance warning letter!! She had chicken pox.

They then asked us to send her to school with chickenpox.

Today, the GP told us that school has contacted them about her absence. They have asked the GP for confirmation of illnesses and told them to encourage her back to school?!

Apparently the school have now flagged this up as a safeguarding issue because she has been off a couple of weeks.

We went to 2 doctors this week and both of them said the same thing about school attendance, so it must be permanently on her health record now?!

Are they allowed to do this? I thought they had to ask my permission to access her medical records?
She has been off with genuine illness and been to the GP more times than I can count on two hands in that time period ! It’s hardly a safeguarding issue?! I kept the school updated and informed.

The GP asked me “how is everything at home?” So the school has obviously flagged a safeguarding with them which is totally unfair and I feel disgusted by the insinuation they are making here.

I walked out of the GP’s room in tears I was that upset by it all...

What can I do?
Can I get this taken off her record? :(

OP posts:
ridl14 · 19/10/2024 18:15

I'm a teacher and I'm appalled! I haven't heard of anything like this happening in the two (secondary!) schools I've worked in. Hope your DD is okay, poor little thing.

I have had to phone parents up about attendance as it was a tutor responsibility in my old school. Always hated doing it. There are some students who have genuinely worrying attendance eg school refusers or ones who just take lots of little days off and miss a lot of content that way, always struggle to catch up. I definitely think those are worse than someone taking a termtime holiday, let alone for genuine illness!

I can understand to an extent schools are under a huge amount of pressure from the government and Ofsted to improve attendance, especially after COVID, but this is completely unreasonable.

StaunchMomma · 19/10/2024 18:18

ThisHangryPinkBalonz · 18/10/2024 21:40

I would be fuming too! I would look at a different school, because there would be no way back for me.

Not all schools are like this.

This would be my course of action.

They are going way overboard here. Calling you every day while your child in in hospital is outrageous.

Changeagain3 · 19/10/2024 18:31

Owly11 · 19/10/2024 18:08

The op wasn’t on life support and neither was their child. The op clearly doesn’t know or care what the school attendance policy is and that speaks volumes of the attitude she takes towards those who are looking after her child every day. And no I don’t work in a school but I do understand that if I don’t follow the correct procedures it creates a lot of extra work for folk and a lot of unnecessary stress all round.

A poster on here literally commented to say they were harassed by school while child was in life support.
The OP child wasn't but they were still significantly ill to be in hospital and school should of not been asking about when child would be back (asking how child is kindly is one thing but that's not what happened).
Do you have no empathy for how difficult it is for a parent when their child is very unwell in hospital.

Quite frankly getting back to school is the least of your worries when you main concern is if your child will get through the illness.

millymae · 19/10/2024 18:31

The primary school my children go to make contact quickly if they don't have a reason for a child not being in school but if an illness like chickenpox or tonsillitis is reported they don't harass you for a return date.
I'd be very unhappy about the level of contact the OP has experienced - it's as though school don't trust what they are being told.
I am sure there are some parents who are happy to keep their children off school at the drop of a hat but I'd hazard a guess these are in the minority and that the vast majority of us for varying reasons want them back in the classroom as soon as possible.
In the OP's shoes I don't think I could let this level of harassment go without questioning why they felt it to be necessary

itsgettingweird · 19/10/2024 18:32

It'll be flagged as safeguarding because you haven't rang everyday. Although I do agree whilst your child is in hospital it's a horrid requirement.

But even if they refer to SS it won't go anywhere.

SW "school are concerned dd was off for x weeks in year R"

You "she was In hospital"

SW knows others saw the child.

sW "she was off 2 weeks with CP"

You "yes she was really poorly and ended up at hospital"

SW knows others saw the child

SW "she was odd another week with tonsillitis"

You "yes, she was really poorly and we saw GP 3 times"

SW knows others saw your child.

In an ideal world they also tell the school it's ridiculous to ask a parent to discharge a child from hospital just so they can attend school!

HarrietPierce · 19/10/2024 18:41

Oldermum84 · Yesterday 22:08
"You couldn't swallow your own saliva?! Wowee... What were you doing with it then 🤣🤣🤣"

Pathetic and ignorant response.

BlackeyedSusan · 19/10/2024 18:43

Ownyourchoices · 19/10/2024 03:31

The UK must have seriously bad attendance issues at school. Australian here and its nothing like this!

Probably because do many children are sent in poorly so that things spread and more children are off sick.

CurlyhairedAssassin · 19/10/2024 18:47

NeverDropYourMooncup · 19/10/2024 16:46

They do if you work in a school. Every single day before 7am.

No, they don't. Not if you or a relative has rung in and told them you're in hospital, have such and such wrong with you and are expected to be in hospital for around a week before recovering at home.

The only time they might expect you to ring them daily is if you're off sick at home with something like a virus or bug and may not know if you'll feel better tomorrow and able to come in - they need to book cover.

CurlyhairedAssassin · 19/10/2024 19:01

Strictly1 · 19/10/2024 07:33

Attendance is huge in schools. Schools are required to check that children are safe and some parents lie so it can be challenging to check they are safe.
We had a parent whose child was hospitalised and then absent for ages and I understood that they thought we were being intrusive but we needed to check they were safe as we only had mum’s word for what was happening. I contacted the Doctors to check they had been seen by them and were safe. That may have seemed too much for many but if mum had been lying and something awful had happened, parents, the media and society would be up in arms that the school had so easily accepted what mum had said.
Safeguarding can often be uncomfortable for the adults but we owe it to the vulnerable children in our society to still ask questions and check when needed. Not asking/checking for fear of upsetting an adult is not a good enough reason for me to not safeguard children.

I hope you're secondary because primary schools should know their families much better than that. It would be a very rare situation that they'd need to contact medical staff to check that a parent is not lying about something serious like that. They'd most likely already have concerns about the family.. If you're a good primary, you have good relationships with your families and know them really well. A picture builds up from each interaction, from the caretaker to the office staff, to the class teacher, to the head. It tends to be quite easy to spot the liers or exaggeraters, the ones who have health anxiety, the ones who are a bit chaotic and who obviously stay up too late to be up on time next morning to bring the kids into school on time, the ones who tell fibs about having to pick up early for an appointment, when you know they're just going to their caravan or want to set up a kids party early.

We also had a pupil who was hospitalised and off for ages. She had cancer. As far as I'm aware our head did not contact any medical professionals to check the mum wasn't lying. We know the mum. The head had regular contact on the phone to get updates from a personal perspective - we were all so worried about the situation and that she wasn't going to make it. I think the head did go to visit the family for that reason only. I find it really odd that the main reason you'd do a check is to make sure the mum isn't lying.

Owly11 · 19/10/2024 19:03

Changeagain3 · 19/10/2024 18:31

A poster on here literally commented to say they were harassed by school while child was in life support.
The OP child wasn't but they were still significantly ill to be in hospital and school should of not been asking about when child would be back (asking how child is kindly is one thing but that's not what happened).
Do you have no empathy for how difficult it is for a parent when their child is very unwell in hospital.

Quite frankly getting back to school is the least of your worries when you main concern is if your child will get through the illness.

Yes I do have empathy it’s horrible when your child is ill in hospital. However in my experience it’s much easier just to do what is needed in respect of the school communication, as the op is finding out to her cost. She may even find that the school is more empathic when she treats them with courtesy. But each to their own path.

Changeagain3 · 19/10/2024 19:09

Owly11 · 19/10/2024 19:03

Yes I do have empathy it’s horrible when your child is ill in hospital. However in my experience it’s much easier just to do what is needed in respect of the school communication, as the op is finding out to her cost. She may even find that the school is more empathic when she treats them with courtesy. But each to their own path.

Maybe the school should treat parents with courtesy

Rosscameasdoody · 19/10/2024 20:20

Oldermum84 · 18/10/2024 22:19

That's quinsy..not tonsillitis..the OP sounds very overdramatic about everything. Tonsillitis can make it very difficult and painful to swallow but it would be extremely rare to literally not be able to swallow any saliva at all with tonsillitis. Just like it would be extremely rare to be hospitalised with chickenpox aged 5, but the OP thinks this is normal.

Nope. Quinsy is a complication of tonsillitis - peritonsillar abscess. You can’t predict it and if OP only saw out of hours GP they may have missed it. You seem dismissive and mocking of anyone who reports these symptoms so it’s probably a you problem rather than OP.

Chasqui · 19/10/2024 20:20

Owly11 · 19/10/2024 19:03

Yes I do have empathy it’s horrible when your child is ill in hospital. However in my experience it’s much easier just to do what is needed in respect of the school communication, as the op is finding out to her cost. She may even find that the school is more empathic when she treats them with courtesy. But each to their own path.

Wow. Boundaries. Noone should have to tolerate organisational abuse.

Ilovecakey · 19/10/2024 20:21

It's gotten so ridiculous now, they think they own our kids! Wasn't so concerned about attendance when they shut the schools for nearly a year in 2020 was they? Or when they send whole classes home because they had been near someone with a cold! You should remind them of this! Fucking hypocrites!

Rosscameasdoody · 19/10/2024 20:24

ToNiceWithSpice · 19/10/2024 17:07

I'd have told the school to fuck off if I was the parent. They have no right asking for photographic evidence

I think it’s also against hospital regulations. They don’t allow photos of those on life support in case they are posted to social media.

Marieb19 · 19/10/2024 20:27

Write to your MP with your concerns and copy in the School and thd Doctor, so your rebuttal of their suggestions are on record.

KillerTomato7 · 19/10/2024 20:32

Owly11 · 19/10/2024 18:14

Is there something amusing about my post?

There is nothing amusing about Owly11’s post. She is an extremely serious person who demands to be taken seriously. In no way does she come across as a pompous bureaucrat unable to admit even the most blatant wrongdoing by the institution sge works for.

15storeys · 19/10/2024 20:35

Write a letter of complaint to the Board of Governors. This is harassment of your family during a stressful time.

IamMoodyBlue · 19/10/2024 21:05

All the previous posts saying school are under pressure to maintain very high attendance figures and to treat absences as safeguarding issues are correct.

It sounds as if there are serious communications issues within the school. Who ever is responsible for registering the absences as legitimate & unavoidable is possibly not doing so in a timely, accurate fashion & not making it clear that follow - up phone calls and visits are not required. Very sloppy procedures.
Given that you have been in contact with the school, kept them informed and supplied GP's evidence, I'd say that common sense has been replaced by officious jobsworths.
Not the sort of school you want to be dealing with for the next 6 years.
My advice is, find another school.

Best wishes for DD"s complete recovery.

TopBunk · 19/10/2024 21:08

You poor thing. I would be wild with rage.

This is one of many reasons why I homeschool.

Owly11 · 19/10/2024 21:25

There is nothing amusing about Owly11’s post. She is an extremely serious person who demands to be taken seriously. In no way does she come across as a pompous bureaucrat unable to admit even the most blatant wrongdoing by the institution sge works fo

No, I am not at all bureaucratic and don't work for any institution. I am also as far from pompous as you could possibly get. When you have to resort to ad hominem attacks you know you have lost the argument.

ChishiyaBat · 19/10/2024 21:35

@Owly11 I was always honest and upfront with the school when my children were in hospital, they were still absolute arseholes about it all though!
My youngest has a condition that causes him to miss time off frequently if he is having a flare up and he requires hospital treatment every 4-6 weeks to keep it under control, the school did nothing to help and were awful about his absences.
In the OP's case it sounds like harrassment. It is not helping the child and detrimental to the mental health of her and her family and that is not ok under any circumstances!

eightIsNewNine · 19/10/2024 21:51

Owly11 · 19/10/2024 18:08

The op wasn’t on life support and neither was their child. The op clearly doesn’t know or care what the school attendance policy is and that speaks volumes of the attitude she takes towards those who are looking after her child every day. And no I don’t work in a school but I do understand that if I don’t follow the correct procedures it creates a lot of extra work for folk and a lot of unnecessary stress all round.

Any policy which would expect parents of a hospitalised child to give daily updates at the time convenient to the school is wrong policy

Chasqui · 20/10/2024 03:30

Allthatwegotisthispalebluedot · 19/10/2024 10:57

Several people have explained to you how attendance is linked to safeguarding. I am not sure how it can be made any clearer to you.

You can drop the hysteria about being a ‘genuine mother’ as well. It is tiresome.

How odd that you think the word 'safeguarding' magically justifies any action, in any context by any authority. Or that anyone who complains of unreasonable, unlawful or otherwise disproportionate actions by an authority is automatically suspicious.

Has the concept of organisational abuse not been covered in your safeguarding training?

marmadukedoggo · 20/10/2024 03:56

The one and only time a teacher has knocked on my door was her car had broken down and she had a vague idea it was my house ( pre-mobiles) I was shocked but drove her home and all good.
If a random teacher appeared at my home to check if my child was sick I would not be happy at all. Who gave them my address for a start. I would be slamming the door firmly in their face. It just doesn't happen where I live. Not in UK so must be a UK thing,