I hate being ignored in shops and worry it's due to being a middle aged mum!

[iloveshetlandponies]

Went in JD sports earlier with one of the DCs . We were looking for Uggs for me and converse for DC so I was going to be spending a good £200 or more

Stood there for ages trying to get someone's attention so we could try some on and got completely blanked and ignored by the teenage staff. It wasn't even busy in there, I'd understand it more if it was

Ended up walking out muttering to dd that perhaps we'll try John Lewis instead as you get better service in there . Which made me feel even more middle Aged

Absolutely Fuck middle age and the way it makes us completely irrelevant and invisible . It really makes me feel shit . Left the house today feeling like I looked pretty good as well. But Obvs not

I’ve never worked in JD sports but any time I’ve bought clothing they’ve checked for security tags.

I can’t see anything unprofessional in that.

Honestly. Just go ask someone? It's busy, a little bit of a war zone, you need to assert yourself. Politely obviously.

Why would you not just ask for customer service rather than pointlessly wishing you were young and sexy again? I find this baffling. Ask!

Haha, I felt like this in Apple.

Shoe shops have always been awful

Love this

I feel perfectly visible in shops. If I want attention, I ask. Loudly if need be.

Oh god yeah otoh lush is awful for following people around bothering them 😳

We need a happy medium

I have never and will never go into an Apple shop

To be fair the Sephora staff were perfectly
polite and helpful when asked, one of my dds in the first shop was looking for something specific and he came over to her and had a chat with her and was a perfect sales assistant. I was then browsing the rest of the shop while tailed by a security guard.
the second time I went in to a different sephora with the other dd who was looking for something specific and they didn’t have it, I was again just wandering around browsing and putting things in my basket, dd said she couldn’t find what she was looking for and the security guard was tailing me AGAIN, I put the basket down and glared and had my little rant and walked off. I was so pissed off!
I get that they must be overrun with makeup thieves but Jesus Christ it’s not me, leave me alone! I ended up buying online when I got home in the end, NOT from Sephora 😂

Okay, cool. I didn't realise they would be on the inside and assumed they would be on the sealed box itself, if any, as they weren't expensive. As it happened, there were none there anyway, so a lot of rummaging around feeling up fabric for nothing 😂

Did you say excuse me? Or call out to a staff member?
We're you standing in the queue , at the till, or just an area in the shop?
If you were in the queue or asked for help then there's no excuse for them to ignore you.

Young people only notice younger faces really, little do they know they won’t look young for very long compared to the rest of their lives. So karma.

I once overheard a conversation between a youngish manager and an even younger assistant in shuh saying “let’s guess where customers come from” they were obviously being derogatory and wanted to pass time by taking the piss out of potential customers.

Makes me cringe when retail workers say the public are a nightmare, it’s proper othering and hypocritical.

I’ve found once you get their attention they are very helpful and do go out of their way to help.Getting their attention can be difficult if the shop is busy they are rushed off their feet and it’s hard to work out who is available.If it’s quiet they are naturally chatting to each other and it’s like you’re interrupting their break by approaching.The staff base is very young and some stores are very understaffed and it’s hard to establish who is running the show.Sports Direct is very similar.Never entered my mind it’s because I’m middle aged.

Totally agree that it is customer service. I know this because I was absolutely astounded to be spoken to, helped and advised in a branch of Schuh recently. It was so out of the ordinary that I really should have let the shop manager know because it makes such a positive difference. I am an overweight, bespectacled, 47 year old by the way.

I quite like being invisible now. I've got a job that is a bit like being a spy, and I'm almost totally invisible even when I'm sitting in plain sight. It's great.

Most customers are ignored in shops nowadays; I doubt it's to do with your age.

On the plus side, it makes shoplifting easier. So, there's that.

I don’t know why but my experience in our JD sport is usually different. I identify what I need then leave DD on a bench and go to find a shop assistant ( they never close by for some reason ☹️) then I tell him/ her in my best middle aged voice with a friendly smile what I need and they go to get it straight away. After years of following instructions of middle aged and near middle aged women at nursery/ school/ home they just automatically comply.

I can't believe how many of you go into shops and just stand their. What happened to excuse me can you help me with .... There's nothing I hate more then shops when they pounce on you when you walk in, leave me alone and I will ask if I need something but then I'm an adult who is capable of speaking up

I wish you could go invisible in DFS, they may as well shine a spot light on you when you enter the door, do they have motion sensors or something? They're right there with the ipad pouncing the minute you approach a sofa 😂

Their on commission.

Yes, this is why you need to be invisible!! It may also explain why a lot of people are being ignored in stores that have employees that clearly aren't.

Personally it puts me straight off, I would rather approach them.

The only time I get frustrated is when you're trying to find a member of staff to ask, and they're too busy talking.

They suspected you were working as a team. DD distracts the shop assistant by asking for something specific, while you stuff things down your bra. Or wherever 😏

Yep!

Same I'd rather approach staff when needed. If their clearly busy I don't mind being patient if their not then il politely interrupt their conversation and I think that works best for everyone I don't expect them to stand in silence but when I need help and their free they can help

I’m not sure some of the teens I’ve encountered in shops have the faintest idea what’s required.

Don't even get me started on making change. I nearly triggered a panic attack the other day by trying to give a cashier £21.03 for a bill of £16.03

TBF they’ve grown up on iPads and phones and not probably not playing shop like we did when I was young