I know you’ve stepped away from this OP. But if you do check in, letting you know I’m thinking of you and understand how helpless, isolated and uncared for you feel.
In my experience, this is a serious problem in hospitals. Nurses started off as people who cared for the patient - literally ‘nursed’ them. There also used to be orderlies, who’d help look after you. But nurses are now medical staff and don’t see it as their job to look after patients’ personal needs. Of course, most nurses do their v best to help, when asked, but are rushed off their feet. And most wards no longer have orderlies - just cleaning contractors.
When I was last in hospital, the women in the beds next to me had nothing, as they’d been admitted by ambulance. One had lost her bag having been hit by a car. Neither had a phone, toothbrush, clean clothes. Nothing. Luckily, I had a laptop and helped them cancel bank cards, email parents in Italy etc etc. But, I was on an IV, so couldn’t get them a toothbrush etc.
There was no one on the ward to help with any personal needs. One woman was so mentally distressed and only me to comfort her at night, when I was unwell with a mystery infection myself. I couldn’t brush my own teeth for days as I was bedbound.
I feel strongly there could be a volunteering scheme, perhaps retired people, where there’s someone who can look after you like a relative/friend - ‘nurse’ you as a carer would at home. Make sure you’re comfortable, help you wash, get drink/food you fancy/enjoy (where permissable), keep you company, help you sort out stuff. At v least, a mobile shop should come round with essential toiletries, underwear etc etc. I love the NHS and the medical care is usually excellent. But I feel many patients are left uncared for in terms of personal needs/company, which is so essential when you’re ill, especially older people.