You can condone the driver for using the threat of violence but also the parents reaction.
One of the parents said:
“The teachers' job is to keep our children safe and to manage them on the coach,” she said.
"And on this occasion, they failed our children.
No, it’s you the parent that has also failed
My dc use the bus and I was contacted by the school to say that one of my dc was moving around on the bus while moving. This is clearly dangerous and were told off. The school contacted me to tell me so.
It was my responsibility to tell my dc, how dangerous it was and that it cannot be down to the bus driver to make sure you behave, that you are respresenting the school when in uniform and that behaviour is unacceptable. It was me that was driving my dc to school for the week, not allowing them to be on the bus with their siblings and friends. An apology note was written to the school and to the bus driver by my dc.
Dc hasn’t misbehaved on the bus again.
I had a job to do as a parent. It was my responsibility that my dc behaves themselves whilst on the bus. The buck stopped with me.
Was the driver wrong? Yes.
Should he be a bus driver work with kids? No.
Have these parents failed their children by not highlighting the children’s bad behaviour and making the focus solely the driver? Yes.
Have the teachers failed their pupils? Yes
So thats the kids, parents, teachers and driver whose behaviour has all fallen short.