Sister just completed her final year at university in London.
Sister lived with an international student in a one bed flat - they converted living room for 2nd bedroom in Central London. They were friends and course mates prior to living together. Sister had an absolute nightmare with this flatmate but I think it is no excuse. So sister and flatmate got an email saying that only £400 of their deposit was being returned due to the state the flat was left in. Sister left the flat in March, tenancy ended in June. Sister left to come home as she was very stressed with dissertation and exams/sick of flatmate. Before she left she completely cleaned her bedroom. She agreed with flatmate to go halves on an end of tenancy clean.
Landlord came back and said the carpet in her flatmates room and her bed were ruined and therefore needed replacing. Sister texted friend saying well seeing as that is all your stuff, I think I’m entitled to the full remaining deposit. Flatmate said no, we’ll split. My sister was distraught as she took care of her room and the common areas as she knew she needed the deposit for her masters.
When I say my sister lived with a pig I am not exaggerating. Sister sent us pictures of their kitchen after she returned from Easter. The ENTIRE floor in their small kitchen had piled up bags of takeaway bags. It was shocking. Flatmate paid for a cleaner to pick up her shit. The other girl also had difficulty turning off the shower and would just leave it - causing damage to the flat below. Another time my sister picked up a towel that had been on the floor in bathroom for weeks and the other girl replied with “haha I can’t believe you touched that, that was a cum towel”. She would also routinely make my sister go with her to get the morning after pill whilst on her period - always thought she was pregnant. Trust me I know her being a nightmare does not justify theft.
Anyway sister figured out that their deposit had not been secured as she questioned the LL’s ability to unilaterally take whatever amount he wanted. The other girl was happy to walk away from the lost deposit. My sister told landlord to pay both deposits into her account as her flatmate has shut hers down. Well that was a lie.
Sister was immature and rubbed it in her flatmates face that she had her money. The flatmate has gone back to her home country (very well off). I got a message from the girl asking me to help. I’m shocked my sister acted this way, very uncharacteristic. Sister in fact has actually given the money to another friend who was struggling to pay her last month’s rent (I have seen texts and bank statements as evidence of this).
Im at a loss. Pleas tell me what to do!