We are going away for a family holiday (myself who is heavily pregnant, DH, DD 13, DS 1) with my DH’s family (in one room MIL & FIL, in another room BIL, SIL, 2 nieces both 5 and nephew 12, and us in our own room). MIL sorted the booking out with her TA friend, and assured us we all had appropriate rooms. She said her TA knew we needed a one bedroom apt with a sofa bed in the living room, seeing as we have an infant and a teen - both who are obviously on wildly different sleeping patterns, and baby still gets up during night as well as getting up at 6 on the dot every AM. And of course baby goes to sleep much earlier than all of us in general, so want to make sure we don’t disturb him while we are sat on our balcony at night too.
DH agreed to just split the cost of the holiday in three, even though tbh I didn’t feel that was very fair considering we only have one child to pay for and BIL has 3. Either way, it was agreed to and done.
Fast forward to now and I was doing my own digging in to the holiday and what it is going to be like as I like to be prepared. I have never let anyone book a holiday for us before and I’m the kind of weirdo who takes a folder so I know everything is correct and booked and in control 🤣 I realised that what Jet2 call a standard room is actually a STUDIO. We have 1 door in to the room, a double bed next to a single bed, a bit of room next to that for a cot, and then a door out to the balcony. That’s it. I freak out to DH because we’ve paid thousands of pounds for a studio for a week when there are four of us, while BIL has a 2 bedroom, 2 floor apartment with a separate living room and a terrace/garden. Bear in mind again that we split the cost evenly. I wasn’t looking for a big luxurious apartment but didn’t think for a second we’d have a room that actually costs over £1200 less to book up front.
Phoned travel agents straight away and someone confirmed we were indeed in a studio, not a 1 bed apartment, and that she didn’t personally feel it was suitable for us as a family either. Priced me £200 roughly to upgrade to a 1 bedroom. Annoying but just happy problem can be fixed and for a semi reasonable price! Though…booking was mis sold in the first place, but I can’t be bothered getting into those politics now. Got in touch with MIL as she is lead booker so needs to message them to give person for me to change the room. She says this TA is wrong and her friend definitely booked us a 1 bed apartment as a studio isn’t suitable for us as a family. Long story short, her friend has now confirmed today that we are in a studio. I’ve not had an apology or a Oopsy or anything, now just backpedaling and excuses on why we don’t need a 1 bed (????). MIL and FIL are two adults and are literally booked into the same room type as us.
ANYWAY, husband is now also very unhappy with the situation. He is adamant that because we agreed to split the cost (thinking we were receiving something fair on our end) that rest of family should now cover the cost of our upgrade. I agree. Everybody thinks WE are being unreasonable. Are we being stupid here??? Are we the unreasonable ones, taking everything into account?