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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Butlins skeggy absolutely filthy

110 replies

Badbutlins · 08/04/2024 17:39

Obvs name changed for this one!

I have come to Butins Skegness as a family and our fairground apartment is FILTHY! there is mould on the ceiling above the kids bed and round the kitchen window, poo on the bathroom door, blood on the curtains, sauce all over the microwave, brown ick all over the kettle, the floors haven't been swept or hovered and there's hair and blood on the master bed! Is this the standard I expect here? I'm just about ready to pack up and head home! They have offered us another apartment but I have to take all the stuff down 2 flights of stairs rather back up another 2 flights! Ita also eaten.the first couple of hours of our holiday and really taken the shine off.

AIBU is this what you expect when you pay to come to butlins?

Butlins skeggy absolutely filthy
Butlins skeggy absolutely filthy
OP posts:
Mumaway · 08/04/2024 18:48

After a 5 hour drive to Butlins Minehead we turned around and went home as there were mushrooms growing in the damp carpet under the bed.
Definitely do not stay- decision as to whether you want to chance another room or fight for a refund and abandon it

Thereisnoname · 08/04/2024 18:49

You'd expect clean accommodation.
We always go to Bognor and accommodation is clean but I did feel the main areas were feeling tired last time we went.
We were meant to be going Skegness in June for a change but rerouted back to Bognor when we found out the pool would still be shut as that's a big no for my kids. Sorry but a roller disco and circus show don't equal unlimited swimming, when kid had a panic attack last time they tried roller skating.

Hope the trip improves now you've changed accommodation.

ByUmberViewer · 08/04/2024 18:50

Butlins is ok if you book the fancy accommodation but the budget accommodation is truly awful.

Years ago, they used to have a post office there so that you could collect your benefits whilst you were away on holiday.

Badbutlins · 08/04/2024 19:17

IDontDrinkTea · 08/04/2024 18:40

We had the same when we went in December. Couldn’t get my money back for love nor money. I won’t go back again

Sorry you had this experience too. I feel like i have been doddled out of my first day of my holiday. We planned to take the kids swimming, get dinner then watch the wrestling. We have only jusy been able to get a crappy space for the wrestling and haven't had dinner.

OP posts:
Badbutlins · 08/04/2024 19:22

ChangeAgain2 · 08/04/2024 18:34

God. I'm going in May. Now I'm crapping myself. We've always gone to Bognor. I've never been to Skegness. May will be my first .

My kids live Butlins. People can scoff but we wouldn't be able to afford a holiday otherwise.

People who scoff are often those spending 6k on an all inclusive summer holiday somewhere beautiful. That's all great but i have no interest in working and using 3 - 4 months of my full salary to sit round a pool grumbling about my towel being moved and the watered down spirits 😀

OP posts:
Hoppinggreen · 08/04/2024 19:23

wherever you go and whatever you pay you should be entitled to a basic level of cleanliness.

Badbutlins · 08/04/2024 19:24

Justme2023123 · 08/04/2024 18:45

Have you pre-booked any shows or activities to look forward to, @Badbutlins?

We managed to get tbe masked singer and a couple of tribute acts hopefully they will be great or I will actually cry!

OP posts:
Badbutlins · 08/04/2024 19:27

Thereisnoname · 08/04/2024 18:49

You'd expect clean accommodation.
We always go to Bognor and accommodation is clean but I did feel the main areas were feeling tired last time we went.
We were meant to be going Skegness in June for a change but rerouted back to Bognor when we found out the pool would still be shut as that's a big no for my kids. Sorry but a roller disco and circus show don't equal unlimited swimming, when kid had a panic attack last time they tried roller skating.

Hope the trip improves now you've changed accommodation.

We were not given the option to move or cancel unfortunately we only found put 2 days ago about thepool.

OP posts:
Alstreena · 08/04/2024 19:28

You're lucky to get in OP.

Most hotels and holiday camps in Skeggy are full of asylum seekers.

Ask the manager for another room and help moving your items. You also should also request a discount.

Badbutlins · 08/04/2024 19:29

ByUmberViewer · 08/04/2024 18:50

Butlins is ok if you book the fancy accommodation but the budget accommodation is truly awful.

Years ago, they used to have a post office there so that you could collect your benefits whilst you were away on holiday.

We hooked fancy! We have the fairground it's the 2nd from the top tbe only difference is that the gold has a safe and a dishwasher! I thought I was getting top stuff!

OP posts:
HelloMiss · 08/04/2024 19:33

All Butlins are like this.....dirty,rundown, shabby

Even the 'upgraded' parts of the sites are below par

FuzzyDonkey · 08/04/2024 19:37

GasPanic · 08/04/2024 17:55

When you were booking this, were you thinking "what could possibly go wrong" ?

Off topic but, love your user name! Skeeviest club in Tokyo

DonnaBanana · 08/04/2024 19:42

Youcannotbeseriousreally · 08/04/2024 18:46

This!

Silly comment. Marcy D’s is cheap as well but if you found poo or mould in your burger you’d have every right to be upset! No different at butlins

GoodnightJude1 · 08/04/2024 19:45

That’s so crap OP.

Wherever you go, you have the right to expect a clean space to stay in! Butlins isn’t cheap….it’s hardly hostel prices!

I hope things improve and you and your family have a great break.

PurpleFlower1983 · 08/04/2024 19:47

We stayed in the Seaside apartments and they were the same, although I didn’t spot any poo! Dread to think what the cheaper options are like!

Purpleturtle45 · 08/04/2024 19:47

Badbutlins · 08/04/2024 17:39

Obvs name changed for this one!

I have come to Butins Skegness as a family and our fairground apartment is FILTHY! there is mould on the ceiling above the kids bed and round the kitchen window, poo on the bathroom door, blood on the curtains, sauce all over the microwave, brown ick all over the kettle, the floors haven't been swept or hovered and there's hair and blood on the master bed! Is this the standard I expect here? I'm just about ready to pack up and head home! They have offered us another apartment but I have to take all the stuff down 2 flights of stairs rather back up another 2 flights! Ita also eaten.the first couple of hours of our holiday and really taken the shine off.

AIBU is this what you expect when you pay to come to butlins?

We have been every year for the last 10 years and never experienced anything like that.

Misthios · 08/04/2024 19:50

Ilikewinter · 08/04/2024 18:14

It doesnt matter how much you have paid, you are entitled to clean, poo smear free accomodation. I would be firmly pushing for upgraded accomodation and some other compensation.

Completely agree. It doesn't matter about the reputation of the resort, or whether people would or would not personally want to have a holiday there.

This is a large company, selling thousands of holidays a year. They should at the very minimum be providing clean and basic accommodation. What OP describes is unacceptable.

FriendsDrinkBook · 08/04/2024 19:51

I'm glad you've been moved. We just got back from Bognor Regis Butlins and we had a similar issue. Our accommodation was so dirty and in a state of disrepair. We didn't complain as we would have had massive difficulty moving due to disabilities in the family. It was meant to be one of their best apartments too. We've been several times (last time pre covid) and it was truly awful this time.

I hope you manage to enjoy your break op.

Youcannotbeseriousreally · 08/04/2024 19:55

DonnaBanana · 08/04/2024 19:42

Silly comment. Marcy D’s is cheap as well but if you found poo or mould in your burger you’d have every right to be upset! No different at butlins

I mean, it wasn’t my original comment but whatever, I literally can’t think of anything worse!

ChoChang1 · 08/04/2024 19:57

I went to Bognor during Covid when we couldn’t go abroad. Stayed in a fairground apartment. Id heard awful things so wasn’t expecting much, but I was surprised we had a great time, lovely people, clean and very nice room, did the dine around plan and food was pretty good.

Went to Skegness after Covid and hated it. Filthy, rats running around outside rooms, heaving, food awful.. left early, would never go back! Absolutely complain about the room even though they’ve changed it.

Stressfordays · 08/04/2024 20:03

Ive done the adult weekends there, great fun but there is no way I'd take my kids. No amount of cleaning could make what I've witnessed there go away!

FunkyMonks · 08/04/2024 20:05

Butlins is disgusting we had a disaster back two years ago booked minehead literally same as you turned around and went home kicked off had a refund never ever will we book to go to any of the Butlins dirty disgusting shit holes I'm always gob smacked when people say they love the place either they have low cleaning standards or just are lucky enough to have a semi clean place to put up with staying there.

But I've heard more bad than good when it comes to Butlins.

fungipie · 08/04/2024 20:05

Youcannotbeseriousreally · 08/04/2024 18:46

This!

I am afraid I know it sounds me and snobby. And yet- this is the first thing that came to mind.

Katemax82 · 08/04/2024 20:05

That fucking disgusting!! We stayed at butlins bognor regis in 2012 it was the cheapest chalet and really old.. but clean. The food was nice too

Pippa12 · 08/04/2024 20:05

Good god it’s awful, we went last year for a hen doo and the accommodation was appalling. One of the girls went home as she couldn’t stand it. It was my SIL’s bash otherwise id of been right behind her We have been to Haven lots of times, its streets ahead of Butlins.

I really hope you can make the best of your break!

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