Bumped into a friend today at the local Tesco’s . She was in a check out queue , I stopped to chat . There was a woman with a screaming baby in a sling and a screaming toddler in a trolley . The poor woman looked totally stressed out , she started to put her shopping on the check out conveyer belt (I’m not sure she realised my friend was in the queue) my friend snapped at her , told her she’d jumped the queue. The woman asked if my friend minded if she went first as she’d got two screaming children. My friend told her no and added she might have considered it if she hadn’t pushed in front . She then told the woman’s screaming toddler to shut up ! I might add my friend doesn't have kids and it would seem not much empathy either .