To be annoyed my DM was refused access with pram?

[EmeraldA129]

We have a local cafe we go to fairly regularly. Normally myself, my DM & DD who is 4 months & in a pram. We almost always have lunch, juice, coffee & often cake too.

Sometimes my DM comes to look after DD for a few hours & will almost certainly go to the same cafe, sometimes for a full lunch though sometimes just a cake & coffee.

I’ve given them 5* reviews for being so welcoming & friendly. We like the team, we like the food & there are a number of tables that can have a pram sitting next to them without causing hassle to the cafe or other customers.

on Sunday my DM went with my DD & although there were tables available the man that works there (we think owner/ manager) said ‘no, sorry, it’s fine to come in with that when it’s quiet, not when we are busy’. My DM asked if he was being serious, he said yes & showed the person behind her to a table that was free. Other people were leaving & trying to offer their table to my DM, but the man said no, it wasn’t suitable.

we’ve had lunch there many times before DD was born, but have been in at least 10 times since she was born. Previously I’ve always felt like a valued customer but now it feels like they’ve been willing to let us give them custom when they need the extra takings.

My DM won’t be going back & I really don’t want to either. Also want to leave them a new 1* review to balance out my previously glowing one.

This happened 5 days ago so it is clearly really bothering me that I’m posting about it now.

AIBU to be annoyed?

I don't know if discriminating against a woman with a baby would be direct discrimination, but it might be worth trying the CAB if you want to make something of this.

Holy fuck, I've heard it all on here now.
Like the talk of replacing the glowing review with a 1* star wasn't petty enough.
Why not go the whole hog and contact your local MP/press? 😆

Just off another thread ... wait til your dog in a pram is refused entry, then you will really have something to complain about!! 😳

I feel really sorry for your DM and that would have made me feel crap so I’m not surprised you are cross and disappointed. What I wouldn’t do though is leave a public 1 star review without contacting the cafe first to ask them about it especially as it seems odd given your previous experiences there. Not at all saying your DM was wrong or missed something but it’s a second hand account and it doesn’t seem fair to me to do a public review about an incident when you weren’t there without giving them a chance to explain.
You might well get a response of so sorry, new member of staff that day, it won’t happen again, come visit and have a free cake 🤷🏻‍♀️

I don’t think replacing a good review is petty at all. Why would you leave a good review up for a place that you’d had a bad experience in? Weird!

You are so very touchy about any perceived slight, repeating your indignation & ire that I had the temerity to disagree with you. You singled me out, I got an unexpected mention. it’s been interesting hearing everyone’s views & other than one poster I have really appreciated your feedback. An Op doesn't usually effusively thank the affirmative posts and give a grimacing acknowledgement of the one poster you feel aggrieved by(Clue:reader it was me)

Perhaps you have a propensity towards feeling attacked? Overly ruminating on perceived slights? Prolonged Gripes about a cafe that didn’t offer your mum with pram a table at a busy time and suggested your mum return at a less busy time.

Anyway, perhaps you will feel emboldened by the affirmative advice to leave a poor review, go to CAB for advice etc. No table left unoccupied and all that