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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Rude, invasive taxi driver. AIBU to report?

214 replies

breadinthemicrowaveornothing · 22/01/2024 21:46

I booked a taxi and to cut a long story short, didn't need it anymore

It turned up at my house. I had cancelled - they send out a taxi which goes a bit like this

'Thank you for booking A&B taxis. Your driver is on the way. Send CANCEL to cancel your booking'

And I sent cancel. To which an automated response of 'you have cancelled your taxi, etc etc' came through

The driver seemed to be sat there for a few minutes and I wasn't prepared. So I hoped he'd get the message (both literal and physical) that I didn't need the taxi. He was waiting some more and then stormed over the the front door! Could see from my doorbell recording app

He banged on the door and I didn't answer. He then shouted 'I know you're in there! I can see you peaking Angry'

I didn't respond and remained silent. He opened my door! And stepped into the house. He then shouted 'TAXI!'

I was terrified and thought about calling the police. I locked the living room door. I heard some foot steps and then the street door slam. I went out and bolted it straight away, having seen him leave via my Ring camera

Do I report this? To the police or just the taxi firm?

OP posts:
janeintheframe · 24/01/2024 10:34

MightyFishwife · 24/01/2024 10:30

The OP is: am I justified in reporting this behaviour?

Yes, she is. Nothing she did justifies his actions.

If it was as she describes, sure, no one disputes that. But there is a fair point there is some hyperbole here, that potentially he only stepped in porch and was simply annoyed rather than the frothing beast she describes.

however, I’m female and I’d be fucking furious if I’d been called out, left waiting, and then saw the customer refusing to answer the door and hiding behind the curtains watching me. So quite frankly I don’t blame him, ither than the door thing, I’d have done the same or worse.

MightyFishwife · 24/01/2024 10:38

janeintheframe · 24/01/2024 10:34

If it was as she describes, sure, no one disputes that. But there is a fair point there is some hyperbole here, that potentially he only stepped in porch and was simply annoyed rather than the frothing beast she describes.

however, I’m female and I’d be fucking furious if I’d been called out, left waiting, and then saw the customer refusing to answer the door and hiding behind the curtains watching me. So quite frankly I don’t blame him, ither than the door thing, I’d have done the same or worse.

"potentially he only stepped in porch"

This is literally something a random poster suggested

"I’d have done the same or worse"

Then you'd need reporting as well 🤷🏼‍♀️

KimberleyClark · 24/01/2024 10:46

breadinthemicrowaveornothing · 22/01/2024 22:00

None of those questions or my answers explain him coming into my house though, or shouting at me and saying 'he could see me peaking'

Yes but if you’d told him you’d cancelled he wouldn’t have needed to come into the house.

ClimbingHydrangea · 24/01/2024 10:51

MightyFishwife · 24/01/2024 10:38

"potentially he only stepped in porch"

This is literally something a random poster suggested

"I’d have done the same or worse"

Then you'd need reporting as well 🤷🏼‍♀️

True but the OP has not really clarified or answered any of the questions people have asked. Has just repeated the dramatic retelling of him storming up to the house, hammering on the door etc.

Sirzy · 24/01/2024 10:58

MightyFishwife · 24/01/2024 10:32

The OP doesn't need to take responsibility for anything. She cancelled the taxi and declined to answer the door because she was anxious. Not ideal, sure, but whatever.

Storming up to someone's house, hammering on the door, yelling and entering is unacceptable. The question was: am I justified in reporting this? Yes, she is.

Frustration is part of his job, just like anyone else's. I don't behave like that when clients piss me off, and neither should he.

Anxious or not she should have walked to the taxi and explained to the driver. She wasn’t so anxious she couldn’t book the taxi so she could have nipped out to say there has been a mix up.

two wrongs don’t make a right

cornflower21 · 24/01/2024 11:14

Christ op, are you 12?

Couldn't you just simply tell him that you cancelled, show him the message and that's it, end of story?

Perhaps the cancellation was delayed and he doesn't receive it, look at that from his point of view- you just wasted his time plus behaved pretty childish.

janeintheframe · 24/01/2024 11:22

MightyFishwife · 24/01/2024 10:38

"potentially he only stepped in porch"

This is literally something a random poster suggested

"I’d have done the same or worse"

Then you'd need reporting as well 🤷🏼‍♀️

Um, ok, who will you be reporting me to?

hello, I need to report a woman on mumsnet, she said if she’d been a taxi driver and been called out needlessly then made to wait in the cab, then went up to thr house and saw someone hiding , she’d have been furious and do something worse that stomp up, angrily knock, step in the house and shout taxi. Can you send the mortality police round, she’s a wrong un, no one deserves that.

😄

anarchicparadise · 24/01/2024 11:23

janeintheframe · 22/01/2024 21:48

Why for gods name didn’t you just go out and say you cancelled it? Why were you peaking from behind the curtains ? Of course he shouldn’t have done what he did. But cmon.

this. Just go out and explain?

MightyFishwife · 24/01/2024 11:28

janeintheframe · 24/01/2024 11:22

Um, ok, who will you be reporting me to?

hello, I need to report a woman on mumsnet, she said if she’d been a taxi driver and been called out needlessly then made to wait in the cab, then went up to thr house and saw someone hiding , she’d have been furious and do something worse that stomp up, angrily knock, step in the house and shout taxi. Can you send the mortality police round, she’s a wrong un, no one deserves that.

😄

Try and keep up.

She's asking about reporting the driver. You said in his position, you'd do 'worse' - so if you were a driver and you did worse, you'd need reporting.

HTH.

janeintheframe · 24/01/2024 11:48

MightyFishwife · 24/01/2024 11:28

Try and keep up.

She's asking about reporting the driver. You said in his position, you'd do 'worse' - so if you were a driver and you did worse, you'd need reporting.

HTH.

😂😂😂

TheDuck2018 · 24/01/2024 11:50

How 'prepared' do you have to be to just tell him you'd cancelled??
You behaved ridiculously and then blaming it on you being anxious is just denigrating people who really do suffer from anxiety. It's not a get-out clause for behaving foolishly.

ButWhatAboutTheBees · 25/01/2024 00:28

We have an OP trying to justify her own poor behaviour so I'd take what she said with a pinch of salt about his behaviour

Dontkillspiders · 25/01/2024 03:06

Omg this is scary as f

KimberleyClark · 25/01/2024 14:30

From his point of view you must have looked like a prankster, hiding behind the curtains rather than just going to tell him you'd cancelled. He has probably had timewasters before.

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