That’s very poor, I’m sorry you got that response.
If you decide to use air BnB again , under “your profile“ you will see “support “ and the second heading is “ get help with a safety issue “
” Privacy “ is one of the concerns you can report.
Id urge anyone who has had concerns to do this. It makes things safer for the next guests.
For those who don’t like it when the owner lives next door/ down the drive, can I suggest that you read the reviews and the listing very carefully. These things are nearly always mentioned.
There’s a whole section on how much contact the host will have with guests . Usually something like
“ We don’t live on site but we are always available by phone “ or “ We don’t live locally so Monica manages it for us “ ( often an agent).
The section on check in / check out will show if it’s self check in or if the host will meet you.
As this thread shows, some people like the personal touch. If you don’t want a tour of the house, chose a listing with self check in and out.
Very friendly / sociable hosts are always mentioned in the reviews. Take the time to read them all - yes even if there are 200 of them. IME it’s worth an hour of your time to get the right place for you.
Im a frequent air BnB guest BTW, not a host.