Oh my word, I stopped reading this thread around 5 pages ago, come back and people are still missing facts and making things up!
Here goes:
There was a major fault on a Scottish rail line that meant hundreds of passengers were stranded, some of them between cities in rural areas with no alternative transport
There was no storm in Scotland
This occurred around rush hour yesterday afternoon
OP's DP was one of the stranded passengers
The rail companies did not provide replacement buses
This clearly caused a massive increase in demand for taxis, presumably in the cities too
OP does not have a car because she lives in the city and doesn't need one (an alien concept to some people it seems)
OP tried to help her DP by asking her family if anyone could drive a 40-minute round trip to pick up her DP, who, it seems they do like
OP does not make a habit of asking her family for favours (OK, we only have her word for that, but let's assume that's true)
They all said no
HTH