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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

OP posts:
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21
NoGNoDNoClue · 05/12/2023 08:03

You are seriously complaining about being ripped off, and in the same breath telling someone else they are an idiot because, based on your own words, they aren't being ripped off?

Ok then..

PrimitivePerson · 05/12/2023 08:05

NoGNoDNoClue · 05/12/2023 08:03

You are seriously complaining about being ripped off, and in the same breath telling someone else they are an idiot because, based on your own words, they aren't being ripped off?

Ok then..

No, what I think is idiotic behaviour is not caring at all about your privacy. I think it'll end up biting a lot of people on the arse one day.

IncompleteSenten · 05/12/2023 08:19

PrimitivePerson · 05/12/2023 08:05

No, what I think is idiotic behaviour is not caring at all about your privacy. I think it'll end up biting a lot of people on the arse one day.

How so? What do you think will happen?

I'm genuinely interested because I can't think of anything other than targeted advertising which while irritating is not harmful.

MassageForLife · 05/12/2023 08:24

What are the privacy issues surrounding a clubcard that differ from those related to, say, shopping online?

PrimitivePerson · 05/12/2023 08:39

MassageForLife · 05/12/2023 08:24

What are the privacy issues surrounding a clubcard that differ from those related to, say, shopping online?

They're not different at all. I very rarely shop online, either, and there's no way in a million years I'll ever buy anything from Amazon.

MassageForLife · 05/12/2023 08:55

PrimitivePerson · 05/12/2023 08:39

They're not different at all. I very rarely shop online, either, and there's no way in a million years I'll ever buy anything from Amazon.

I mean, they are different, in that you don't need to give Tesco any payment information to have a clubcard. Only your name and address and date of birth. Which isn't exactly difficult information for anyone to get if they are trying.

BIossomtoes · 05/12/2023 09:11

MassageForLife · 05/12/2023 08:55

I mean, they are different, in that you don't need to give Tesco any payment information to have a clubcard. Only your name and address and date of birth. Which isn't exactly difficult information for anyone to get if they are trying.

And you could make it up. They don’t check.

Ktime · 05/12/2023 09:48

What annoys me about the Clubcard is DH and I have both signed up for one each but I do the bulk of the household shopping and also buy quite a few clothes from their F&F range.

Yet who gets the special offer money off coupons every quarter? DH.

I suspect this is because DH has told them he is on a much higher salary than he actually is. Or else they know I shop there anyway so they don’t need to entice me.

PrimitivePerson · 05/12/2023 09:57

BIossomtoes · 05/12/2023 09:11

And you could make it up. They don’t check.

They still get the data and they still sell it. There's a principle involved.

BIossomtoes · 05/12/2023 10:02

PrimitivePerson · 05/12/2023 09:57

They still get the data and they still sell it. There's a principle involved.

So they’re getting unattributable data, I’d have thought that would suit you down to the ground. Also, you have noticed that every supermarket has itemised receipts? Just buying stuff provides them with exactly the same data as if you had a Clubcard in a fictitious name.

user1497207191 · 05/12/2023 10:04

Ktime · 05/12/2023 09:48

What annoys me about the Clubcard is DH and I have both signed up for one each but I do the bulk of the household shopping and also buy quite a few clothes from their F&F range.

Yet who gets the special offer money off coupons every quarter? DH.

I suspect this is because DH has told them he is on a much higher salary than he actually is. Or else they know I shop there anyway so they don’t need to entice me.

Edited

Why didn't you just get one account and two cards?

We have virtually all the store cards going and they're all in my name as I do most of the shopping. DH has "second cards" for all my accounts, so on the rare occasions he goes shopping, he uses a card for my account and I get the points!

user1497207191 · 05/12/2023 10:09

BIossomtoes · 05/12/2023 10:02

So they’re getting unattributable data, I’d have thought that would suit you down to the ground. Also, you have noticed that every supermarket has itemised receipts? Just buying stuff provides them with exactly the same data as if you had a Clubcard in a fictitious name.

Exactly this. Whoever they "sell" the data to, it's useless if the card holder has used fake personal details. As you say, the supermarket (and in fact any business) has exactly the same data as to how many products of each type they've sold, at what prices, at what times of day, seasonality, etc. and even identify specific shopper's buying habits if they use the same debit/credit card whenever they buy stuff, through their till systems. Some of what's said on this thread is like a conspiracy theorist's wet dream except the data is extremely limited and not much more use than what retailers (and other businesses) already have in their systems that is easily data mined.

user1497207191 · 05/12/2023 10:11

PrimitivePerson · 05/12/2023 09:57

They still get the data and they still sell it. There's a principle involved.

So? GP surgery owners make more profit because instead of buying appointment cards, they get local businesses to pay for advertising on them which funds them. Is that morally wrong too? Hospitals have been known to sell details of accident victims who've gone to their A&E department to ambulance chasing lawyers. Data is valuable and organisations sell it, not just businesses!

TheCompactPussycat · 05/12/2023 10:36

PrimitivePerson · 05/12/2023 08:05

No, what I think is idiotic behaviour is not caring at all about your privacy. I think it'll end up biting a lot of people on the arse one day.

You're making quite a leap there in assuming that everyone who chooses to have a club card doesn't care about privacy. You're implying that everyone who has a club card has abjectly failed to consider or understand the implications of what information they are handing over. That's just not the case though. It is perfectly possible to carefully consider what data you wish to share and to then choose to have a club card because you have decided you are comfortable sharing your shopping data.

user1497207191 · 05/12/2023 11:00

TheCompactPussycat · 05/12/2023 10:36

You're making quite a leap there in assuming that everyone who chooses to have a club card doesn't care about privacy. You're implying that everyone who has a club card has abjectly failed to consider or understand the implications of what information they are handing over. That's just not the case though. It is perfectly possible to carefully consider what data you wish to share and to then choose to have a club card because you have decided you are comfortable sharing your shopping data.

Exactly, many, if not most, people, actually make an effort to think about what "personal" information is actually being given and make an informed decision about the risk versus benefit analysis. Others just make, quite frankly, barmy decisions based on not understanding what information is actually available and how little the recipient can do with it.

It's like people who refuse to give their bank details to someone, yet happy to hand them a cheque (on which are printed all their bank details).

Like my mother who won't recycle envelopes etc with her name and address on because she read in the Daily Mail once about people rifling through bins to find paperwork with personal information. She can't be arsed to engage her brain to realise that what criminals want are valuable "data" like dates of birth, passwords, security codes, bank statements, payslips, HMRC/DWP letters, etc - things that give them information not readily in the public domain. But the fact that literally anyone can find her name from voting records or her phone number from directory enquiries (neither of which she opts out of despite me telling her she should), so it's not "confidential" information anyway, yet come Christmas, she'll be there shredding all her christmas card envelopes!

It's why we don't have identity cards, despite them being, on balance, more beneficial than detrimental, because people couldn't be bothered to actually research the type of data that would actually be contained within the card itself (minimal).

Personally, given the "techy" World in which we live, topics around data security, data privacy, etc should be taught in schools, in the hope that the next generation have a more informed and balanced view about personal data, what to protect, what really doesn't matter, etc. We seem to be very polarised at the moment with, at one extreme, people not being remotely careful about what personal data they share and the other extreme, people being too paranoid and not sharing even harmless data when it would benefit them.

Ktime · 05/12/2023 11:21

user1497207191 · 05/12/2023 10:04

Why didn't you just get one account and two cards?

We have virtually all the store cards going and they're all in my name as I do most of the shopping. DH has "second cards" for all my accounts, so on the rare occasions he goes shopping, he uses a card for my account and I get the points!

Just laziness I think! We both had Clubcards prior to meeting and just never ordered a second card. Good idea though!

wincarwoo · 05/12/2023 13:11

You can put the Clubcard in your phone wallet so you're never without it. Also have a tag on my keys.

The two tier pricing is getting more and more outrageous I agree.

BIossomtoes · 05/12/2023 15:22

I thought of this thread when I had £21.50 removed from my bill at Tesco this afternoon. Obviously that included the £10 Baileys, some Lindor and some undiscounted Andrex that was still cheaper than all the other supermarkets. Result.

enchantedsquirrelwood · 05/12/2023 15:28

But the wheels of progress have to continue to run. it does raise the question of whether Tesco should automatically give elderly and other vulnerable customers their best available price for items, regardless of whether the customer has a Clubcard or not

or just accept cards, not apps. I know Tesco does, but eg my hairdresser's loyalty scheme has moved to an app. It used to be a little card they put stamps in. I actually have the app to book appointments, but even that's not good enough, you have to scan some QR code thing when you go in (and no, it's not easy because you then have to fill in details on the website it leads to) They know I've been and what I've had done, so why do I need to scan a QR code too?

Behindyouiam · 05/12/2023 15:47

enchantedsquirrelwood · 05/12/2023 15:28

But the wheels of progress have to continue to run. it does raise the question of whether Tesco should automatically give elderly and other vulnerable customers their best available price for items, regardless of whether the customer has a Clubcard or not

or just accept cards, not apps. I know Tesco does, but eg my hairdresser's loyalty scheme has moved to an app. It used to be a little card they put stamps in. I actually have the app to book appointments, but even that's not good enough, you have to scan some QR code thing when you go in (and no, it's not easy because you then have to fill in details on the website it leads to) They know I've been and what I've had done, so why do I need to scan a QR code too?

I only carry my phone, so I only want apps and not cards. So why does your want trump mine?

Retail outlets will go with the majority votes. Large organisations like Tesco will accommodate more by having options.

Doris86 · 05/12/2023 16:18

BIossomtoes · 05/12/2023 15:22

I thought of this thread when I had £21.50 removed from my bill at Tesco this afternoon. Obviously that included the £10 Baileys, some Lindor and some undiscounted Andrex that was still cheaper than all the other supermarkets. Result.

If you’d gone to another supermarket they wouldn’t have added £21.50 to your bill in the first place.

BIossomtoes · 05/12/2023 16:35

Doris86 · 05/12/2023 16:18

If you’d gone to another supermarket they wouldn’t have added £21.50 to your bill in the first place.

They didn’t add anything. 1 litre of Baileys for £10 isn’t on offer anywhere else and works out cheaper than Aldi’s knock off. The Lindor is the cheapest anywhere and the no Clubcard price Andrex mega was cheaper than any other supermarket and Amazon. Sorry to disappoint you.

justteanbiscuits · 05/12/2023 16:49

BIossomtoes · 05/12/2023 16:35

They didn’t add anything. 1 litre of Baileys for £10 isn’t on offer anywhere else and works out cheaper than Aldi’s knock off. The Lindor is the cheapest anywhere and the no Clubcard price Andrex mega was cheaper than any other supermarket and Amazon. Sorry to disappoint you.

I paid £12, on offer without any loyalty card, at my supermarket of choice. A quick google shows it is also £10 at Sainsburys. No idea if you need a nectar card to get the price, been years since I've shopped in Sainsburys!

Lidl Deluxe Irish Cream is £9.99 litre. Aldi Irish Cream works out at £7.13 a litre

MassageForLife · 05/12/2023 16:52

Ah, good stuff! It was £13 last week with the nectar card. They are clearly price matching Tesco's offer, which can only be a good thing!

And yes, you need a nectar card for that price, otherwise it's £21.95.

Behindyouiam · 05/12/2023 17:19

@justteanbiscuits we've had all this nonsense further down in the thread....

Please do share where you are seeing Aldi Irish cream for £7.13 per litre ..