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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

OP posts:
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21
Pipistrellus · 31/10/2023 12:41

EarringsandLipstick · 31/10/2023 12:05

I don't have apple and I don't think my phone has a wallet

Have you a smart phone? Either Apple or android,it doesn't matter.

Both have the 'wallet' function.

As you said you had difficulty opening the app, I assume you do have a smartphone so then you can choose to add the card to your wallet, select it from there to tap, then use Apple Pay or equivalent to pay, if you wish.

It's a Samsung a10, I don't know if it has a wallet

rwalker · 31/10/2023 12:42

Doesn’t bother me but if it did I’d shop elsewhere

fishfingersandchipsagain · 31/10/2023 12:43

I hate this so much. I won’t shop at Tesco or Sainsbury’s now unless I have to.

My mum is nearly 90, has shopped at Tesco for decades and is uncomfortable going anywhere else.

The twats at Tesco HQ are essentially scamming her, and hundreds of others like her.

She won’t entertain the idea of having a Tesco card, because she thinks it must in some way be like a credit card and she has “never wanted one of those”. She also “doesn’t want charity” and prides herself in being “able to pay” the higher pricing and “leaving the discounted ones for the people who need them”.

So Tesco HQ bastards have got her believing that a bottle of tomato ketchup really costs nearly a tenner these days. She is spending a fortune she doesn’t have because of their underhand tactics.

Total wankpuffins!

PersephonePomegranate23 · 31/10/2023 12:45

SweetBirdsong · 31/10/2023 11:57

If this is true, then why do they have to charge, 40-50-60% or more to people who don't have their clubcard? Why not just stick to the scheme where they said 'if you have a clubcard, you can get a point (worth a penny) for every pound you spend, and then buy stuff with the money you accumulate?' Why the nasty tactic of charging shedloads more if you don't buy into their clubcard scheme?

Also, many years ago, when I had a Tesco clubcard (around late noughties/early tens,) I got vouchers for money off stuff, like 5p to 10p off a £3 item, and half the time it was for something I never buy. We have Ariel washing powder, and they used to send vouchers for Persil. I would buy their own brand of beans, and they sent me vouchers for Heinz beans. (Their own brand were 30p a tin, and Heinz were 50p a tin. So even with the 3p-5p off, I was still paying much more.) This is just 2 of many examples of how useless and pointless the clubcard is.

The clubcard system is skewed, and fucked up, and does not benefit the customer in any way.

To encourage people to sign up for the card. Once people gene the card, the supermarket hopes the customer will keep returning to their store as they're invested (points/promotional prices etc.).

You may not have used those specific brands, but it's pretty certain that everyone uses washing detergent of some description; they're just trying to encourage people to try the particular brand they are plugging and continue using it after the promotion has ended.

Ultimately it's up to the customer what they buy, but you can't blame a company for using marketing strategies to increase their profits!

WearyAuldWumman · 31/10/2023 12:47

Snowdayplease · 31/10/2023 12:34

@WearyAuldWumman You possibly have notifications turned off for WhatsApp.
you can access that from the Settings menu on the iPhone - scroll down to "Notifications" and see if the box next to WhatsApp is checked.

Edited

Thanks, I'll have a look. At the moment, I can see that I've had messages, but can't always read them for some reason.

Sanguinello · 31/10/2023 12:48

I just keep my card with my bank cards in my phone case which works OK.

CurlyhairedAssassin · 31/10/2023 12:48

I put this on another thread I think but I hate the way Tesco got rid of BOGOF offers. When I was a skint student years ago getting a "free" bag of frozen chicken portions off my mum, for example, was a bit of a lifesaver. There is no now way to help out a skint friend without it being obvious when previously you could have said "oh, these were on offer, I got a second bag free, could you use them, I haven't got room in the freezer, I realised when I got home" and they wouldn't lose face.

Lifeomars · 31/10/2023 12:48

Don't live close to a Tesco so don't bother with a card, there is one in town and the two tier pricing is the reason I never go there if I have forgotten stuff. I am sure I am not the only customer they have lost because of this.

user1497207191 · 31/10/2023 12:51

SoupDragon · 31/10/2023 09:26

Since I got rid of my Clubcard and Nectar card I've hardly had any junk mail so we know what they do with the data they get!!

I don't get any junk mail at all and I have a clubcard and a nectar card 🤷🏻‍♀️

Likewise, I've got the Tesco, Morrisons, Nectar and Co Op cards and never get any junk mail

AbsolutelyNebulous · 31/10/2023 12:51

Definitely not the case where I am in Dublin. The price is significantly cheaper. The issue can be that I'm tempted to buy things I don't actually need (obviously what the supermarket wants!)

It must very much depend on what you’re buying @EarringsandLipstick as I’m in Dublin too and I and anyone I’ve heard talk about it think a lot of their prices are outrageous without the club card! I’ve had the odd “real” reduction but for the most part the club card price is the same as the normal price in Dunnes ime.

RustyBear · 31/10/2023 12:52

madeinmanc · 31/10/2023 09:27

They're not discounts, it's been shown that the prices are just what they were before these cards were introduced and the other prices have just been inflated to make it appear like the card gives a discount.

Which? did an investigation recently, and their results were that Tesco Clubcard prices were still dearer than Aldi and Lidl, but cheaper than Asda, Morrisons, Ocado and Waitrose - so there are some genuine discounts.

Clubcard prices were first introduced in 2019, and then brought back in 2020. The rate of food price inflation since then has been massive, so if Clubcard prices really are ‘the same as before the scheme was introduced’ then it obviously does give you savings.

Where the Clubcard scheme is dodgy (and, according to Which?, possibly breaking the law) is its failure to give the unit price for Clubcard prices as well as for the full price, so it’s difficult to compare whether, for example, a smaller amount at Clubcard price is better value than a larger amount at regular price.

CurlyhairedAssassin · 31/10/2023 12:53

Gee19 · 31/10/2023 11:43

I used to like this but I think it hardly goes down now, even after a big shop.

Yeah, you're right. It's no good going in with a shopping list for very specific things because if those things don't have a Clubcard label all you're doing is paying overinflated prices.

CurlyhairedAssassin · 31/10/2023 12:55

Where the Clubcard scheme is dodgy (and, according to Which?, possibly breaking the law) is its failure to give the unit price for Clubcard prices as well as for the full price, so it’s difficult to compare whether, for example, a smaller amount at Clubcard price is better value than a larger amount at regular price.

This is where having a good grasp of numeracy comes in handy. I'm often found stood in front of a shelf with a furrowed brow trying to do some mental calculation. 😆Shouldn't have to be like that, I agree.

Doris86 · 31/10/2023 12:56

CurlyhairedAssassin · 31/10/2023 12:53

Yeah, you're right. It's no good going in with a shopping list for very specific things because if those things don't have a Clubcard label all you're doing is paying overinflated prices.

I sometimes go into the local Tesco to buy the odd 2 or 3 things. If any of the things I need have an over inflated price and clubcard ‘offer’, I walk out empty handed and go elsewhere.

Elphame · 31/10/2023 12:56

Totally agree. But then I hate Tesco. Unfortunately all the other majors seem to be following suit.

It's a practice that the Govt should ban.

Zanatdy · 31/10/2023 12:56

I just have a Clubcard in my Apple phone wallet - easily retrieved

SkinnyMalinkyLankyLegs · 31/10/2023 12:57

VickyEadieofThigh · 31/10/2023 09:19

How is getting your card scanned - which takes a few seconds - a "massive palaver at the tills"?

Its a palaver in my local tesco, the signal is terrible and a lot of folk have their clubcard on their phones. I've seen myself waiting in a queue for ages behind people whose shopping has been scanned and they're waiting for their clubcard to load. I've also held others up like this, despite trying for ages while in the queue to get my app up on screen.

Ohmylovejune · 31/10/2023 12:57

Its frustrates me too.

I took my elderly Dad shopping last week. He can walk to Tesco (and has a clubcard) so I thought for a change of scenery I would drive him to the nearest next town and we could do his shop there. They have a nice Sainsburys.

As we went around it was clear he was going to be overchared in two ways

The first because he didnt want to buy duplicates of things "buy 2 save x" "buy 3 cheapest free" that sort of thing.

Secondly because he doesnt have a Nectar card a lot of things were overpriced. Im not sure they are really discounted - the original non Nectar prices are pretty high

In the end, I was so frustrated for the lack of choice he had, I actually downloaded Nectar at the back of the store and that enabled him to access the "discounted" choices.

Im afraid it continues to be Aldi and Lidl for me all the way now.

At least Dad enjoyed his time out.

user1497207191 · 31/10/2023 12:58

CurlyhairedAssassin · 31/10/2023 12:53

Yeah, you're right. It's no good going in with a shopping list for very specific things because if those things don't have a Clubcard label all you're doing is paying overinflated prices.

Surely that's no different to when they were doing the Bogofs, 3 for 2, 3 for £5 etc kind of offers. The products which they used to do those "discounts" on rotation in the past will now be the ones on club card discounts. It's also important to note that a lot of the time, it was the manufacturers financing the discounts and not Tesco or other supermarkets. Eg, Pepsi would finance a discount in Asda one week, then Tesco the next week, Sainsbury the week after, on rotation.

bridgetreilly · 31/10/2023 12:58

I am not loyal to any shop and I do not want to be manipulated like this. Charge fair prices to everyone.

Ohmylovejune · 31/10/2023 12:59

Also, the shop made me feel like I was sitting a GCSE Maths exam! Working out what was best value in what combination!

Aldi and Lidl are far less stressful!

itsmyp4rty · 31/10/2023 12:59

Tubs of Roses, Quality street etc are £5 a tub everywhere round here. Same in Tesco - but £4.50 if you have a CC. We bought 4......

I love it! We never do a full shop there but happy to pick up the slashed price items if we happen to pop in.

chattyness · 31/10/2023 13:04

I just keep my clubcard with my bank card and then I never forget them so it's no bother. I've got one on my key fob as well .I haven't actually been in a store since before the pandemic though I shop online now & they're the only store that delivers ,so I love tesco, bring on the bargains!

electriclight · 31/10/2023 13:07

I've had a clubcard for years and am unaware of any negative consequences.

I check the box saying that I don't want any marketing from other companies whenever I sign up to anything, so that might have helped.

What negative things do people fear will happen to them if they get one?

Or is it just general outrage that a company is charging what it wants for the stuff they sell?

Itsnotchristmasyet · 31/10/2023 13:08

fishfingersandchipsagain · 31/10/2023 12:43

I hate this so much. I won’t shop at Tesco or Sainsbury’s now unless I have to.

My mum is nearly 90, has shopped at Tesco for decades and is uncomfortable going anywhere else.

The twats at Tesco HQ are essentially scamming her, and hundreds of others like her.

She won’t entertain the idea of having a Tesco card, because she thinks it must in some way be like a credit card and she has “never wanted one of those”. She also “doesn’t want charity” and prides herself in being “able to pay” the higher pricing and “leaving the discounted ones for the people who need them”.

So Tesco HQ bastards have got her believing that a bottle of tomato ketchup really costs nearly a tenner these days. She is spending a fortune she doesn’t have because of their underhand tactics.

Total wankpuffins!

Why can’t you just take her to a cheaper supermarket instead that don’t require club cards?

The club card saves me literally hundreds of pounds and I think if people don’t like it then they should just shop elsewhere.