Supermarket delivery driver took photo of my passport- no age restricted items

[NotmyRLname]

Hi just had a delivery of groceries. My order contained no age restricted items- the most dangerous items were clothes pegs.
the delivery driver once I’d unloaded said I had age restricted items that required proof of iD. I asked what items and he said he doesn’t know just that his system flagged. I went to get my passport and he took a pictire
of it. I then went on the website and checked the policy they don’t say that they require drivers to provide proof of ID and the order didn’t contain age restricted items at all.
i know mistakes happen but I dunno why I feel weird about this

Or are clothes legs some kid of sexual /you're device

Obv can put them on nipples and Willy's 😂😂😂

I don't understand the issue of minors because the contract is made when you order the goods.

And they don't refuse to serve children in the shops (for non-age restricted items).

And "contracts for necessaries" aren't an issue anyway - which food is.

If there are age restricted items in the shop, fair enough (not the photo, but asking for ID).

What in earth is wrong with these supermarkets? Their legal teams need to sort themselves out, and so do the staff who classify the items.

Think 25 for clothes pegs

Clothes pegs Wtaf is going on. Utter madness.

Completely agree it’s absolutely out of control.

I get that for a delivery you need to have a seemingly competent adult-ish person to receive it but this can surely be left to common sense.

So I work for a supermarket and you'd be amazed the number of products that need "challenge 25"

To name but a few:

Energy drinks
Restricted medicinal products
Drain cleaner (kid you not!)
Sparkler cake candles
Festive crackers (I know it's wrong time of year)
Alcohol/fags/matches/lighters/vapes etc (obvs)

The driver should have pointed what the age restricted product was though

I suppose I was just a bit gaslighted

Nope. You weren’t.

OPs order contained NO age restricted items whatsoever.

Delivery drivers can only leave orders with someone aged 18+ even of there's no age restricted items in it. Police don't just do underage sale "stings" in stores - they also do them on a customer's doorstep unknown to the driver. If a driver fails, both driver and store can be fined or worse. And if a driver fails, all drivers then have to do Think 25 training.

I still can't work out how clothes pegs need to be over 25 to get them

You don't.

There is no product, afaiaa, that requires you to be 25 in order to buy it.

Clothes pegs are NOT age restricted items at all, so anyone of any age can buy them.

So why have two posters said they've been age checked on them. Weird

System error to do with someone at their local store incorrectly putting this into the system?

A porkie?

But they're not age restricted items and never have been. I've also never seen cucumber being age restricted and one person claimed this too. 🤷‍♂️

I don't think that the supermarket asking the driver to delete the picture is enough.

I would want them to provide some kind of proof that it's been deleted and proper action has been taken against the driver.

I buy age restricted items from Tesco every single order (weekly) and I've never had to supply an ID at delivery. Only like I ever had to supply ID for any sort of delivery was when I ordered DH (not from Tesco) a massive knife as a birthday present.

We had a mother-and-teenage-son as lodgers for a couple of years and I was always being asked for my passport/proof of ID when I answered the door to deliveries for them. I’m nearly 60, so just laughed, said “look at me!” and politely refused to show any photo ID.

Delivery drivers can only leave orders with someone aged 18+ even of there's no age restricted items in it. Police don't just do underage sale "stings" in stores - they also do them on a customer's doorstep unknown to the driver. If a driver fails, both driver and store can be fined or worse. And if a driver fails, all drivers then have to do Think 25 training

Well that is quite clearly a load of rubbish. The police do not get involved, trading standards "police" this area. And they definitely don't knock on doors to check someone is over 18 to receive a delivery. This is about supermarket policies and nothing else. The law isn't even an issue here, as the contract for the goods is made online. The only time we've ever had to show ID was when someone else has bought alcohol for us online (and that was regardless of age).

As a pp said, you don't have to be over 25 to buy anything (maybe to rent certain cars/minibuses, but that's a rental company policy thing).

There are certain things you need to be over 18 to buy, but you buy online, not at the door, so it's all a bit nonsense.

This seems to be the legal list, since more than one council has it https://www.birmingham.gov.uk/info/20108/trading_standards/355/underage_sales_restrictions/3

Drain cleaner is actually nasty stuff that should be kept well away from children so I'd have no problem with that being age restricted.

It is clearly a load of bollocks. Particularly as it only seems to apply to supermarkets. People under 18 can shop online.

Ocado don’t require you to be over 18 to accept a grocery delivery with no restricted items in it. They confirmed that to me.

I'm afraid you're incorrect as the police DO get involved with what's called test purchasing.

An example from Wales:

"In March 2013, South Wales Police undertook a test purchases operation in Cardiff, using 15 year olds, to find out whether they were able to buy alcohol from major supermarket grocery websites. It was found that alcohol could be purchased online with relative ease, by simply agreeing to terms and conditions that indicated they were 18 years old or over, and being in possession of a debit card and email address. In 44 per cent of the test cases, alcohol was handed to the test purchasers in person with no proof of age requested.

The findings indicate that a significant minority of children and young people in Wales acquire alcohol via supermarket websites and home delivery services, and test purchasing suggests that age verification policies are not being adequately adhered to."

https://alcoholchange.org.uk/publication/on-your-doorstep-underage-access-to-alcohol-via-home-delivery-services

The law IS relevant here when it comes to ascertaining the age of whoever is in a property to accept an online order.

Just as stores CANNOT sell alcohol to under 18s, so delivery drivers cannot leave alcohol with under 18s. So, to protect both store AND drivers from potential prosecution, supermarket policy is to NOT leave ANY orders with anyone under 18.

Irrespective of whether theres age restricted items in the order or not. Think 25 applies to all online orders at the doorstep.

And I speak as a delivery driver for one of the major UK supermarkets. This is a standard part of training.

You might not agree with the policy, but to claim that the police don't get involved with test purchasing and that supermarket policies aren't based with consideration to the law is incorrect.

What utter drivel.

As you say not leaving any online delivery is supermarket policy. It is possibly even illegal as age is a protected characteristic and it impacts people up to 25.

The police do not enforce supermarket policies.

You're simply misunderstanding the role of the police here.

The reality is the police DO "stings" known as Test Purchases with online deliveries. This means they use someone who looks too young to accept an order with restricted age items in it, for example.

So the response of the major supermarkets to the police's Test Purchases is to prohibit their drivers from leaving orders with anyone under 18. Or with those who say they're over 18 but don't produce some form of ID for whatever reason.

But it is NOT illegal as you suggest.

See the Citizens Advice Bureau:

"Businesses selling goods like alcohol, fireworks and cigarettes can ask for proof of age if they think you’re under-age. They can refuse to serve you if you can’t prove how old you are. This is not unlawful age discrimination."

See the Equality And Human Rights:

https://www.equalityhumanrights.com/en/advice-and-guidance/age-discrimination

Age is a protected characteristic, but there are exceptions.

I suggest you first properly understand the law on this issue before starting a post with silliness like "What utter drivel". It really doesn't take long to provide the evidence as I've done.

You might not agree with the policy, but to claim that the police don't get involved with test purchasing and that supermarket policies aren't based with consideration to the law is incorrect.

Also, I did NOT argue that the police enforce supermarket policies. On the contrary, my argument based on the law is that the police DO carry out Test Purchases to see if supermarkets are complying with the law in stores AND on the doorstep!

It is because of this fact that major supermarkets have a policy of not leaving online orders with under 18s and those who appear to be under 25 will be asked to prove their age. If no ID is forthcoming, the order is taken back to store.

This is entirely lawful. 🤷‍♂️