Mistake by Tesco - do I tell them

[Kedece2410]

So the other day Tesco notified me the van with my order had broken down & my order would probably need rescheduled

2 hours later - it arrived. Replacement driver, very apologetic. All good.

Next morning I receive an email telling me due to an unexpected error my order has been cancelled & they're very sorry & have issued a refund

Today, the full amount has been refunded - £120

My sister is horrified I'm not phoning them to let them know. Everyone else says I'd be mad to

Thoughts??

YABU - Course you should let them know
YANBU - The profits Tesco make, they can afford £120

Fretful and earnest = honest.

I wouldn't fret about it. Easiest decision in the world to get in touch and sort it out. You've lost nothing.

You do know you can return substitutions if you don't like them?

I haven’t been there to receive them on these occasions.

I beg to differ. Celery is no substitute for the spring cheer as afforded by a cheerful bunch of daffodils.

Bollocks. Also delivery drivers will have no idea if this will be picked up or not..
People get blacklisted for being abusive or obviously playing the system.

£120 being refunded that was not the fault of the Op will not get her in trouble.

I'm afraid I don't believe this.

That's not remotely believable.

😂

I'd have kept the money and I'm not usually a rebel.

What would actually happen if you got caught? Would your name be in the local newspaper? The shame!

My Dad was one of their drivers and I don't reckon it's true either.

Honestly I'd just call, as technically is theft but see what they say. They may see it as compensation for a delayed delivery and just let you keep it and your conscience is clear.

I had the same with mothercare years ago. They cancelled a cot delivery as the item was no longer available. Found out that there was one available in a store about 30 minutes away so when I spoke to them about the delivery they were going to arrange with the store for us to collect that one, and transfer the payment internally.

Went to the store and collected as arranged. Some of the staff knew so there were no issues. Then i had a refund for the cost of the cot.

I called mothercare and told them. The person taking the call put me on hold to speak to his manager, came back and said thanks for being honest, don't worry about it.

I was happy. They had good pr and didn't have the hassle if trying to take the payment back again.

Did it with a clothes company too- first parcel went missing. They ssued a replacement and the first one turned up too. They refunded the whole order even though I was keeping one item. The person I spoke to asked if he could retake the payment for the item being kept which I did.

If I have told them and they don't care then fine. If I am aware and don't say I would feel guilty.

You’re talking out of your bag for life with this load of nonsense.

Intend to permanently deprive. Does not sound like it meets the definition by merely not phoning.

Do some of these stories remind anyone else of the episode of Frasier where Martin gets too much money from a cash machine? He goes to the counter and tries to give it back but they can’t help so he gets taken to see the manager who offers him more money etc. And it ends up with him getting ten thousand dollars!

Or Phoebe and the thumb.

It takes 2 minutes to message them via Twitter to sort this. There's a fair chance they'll let you keep it, but even if they don't, returning it is better than thinking you have a windfall and then having it clawed back 3 weeks later. Do the right thing.

It's happened a couple of times when there's been a mix up with the orders and in almost all cases I've been refunded and told to keep the product(s)

I'm not cut out for a life of crime - I get anxious at a traffic stop despite knowing my tax, insurance, NCT and driver licence is in order, so I would much prefer to be told I can keep it rather than worry that I'll see my account debited the very week I'm skint!

I wouldn't

Genuine question:

What's the difference between "virtue signalling", and setting a good example?

If it's the same thing, I'm more than happy to be a 'virtue signaller' - perhaps one or two of the swathes of people who think they are somehow excluded from sharing the responsibilities of living in a decent society might pay attention and change their behaviour.

Same with being a do-gooder, since when did setting out to behave positively become a bad thing?

My moral compass is set by one overarching principle - behave in a way in which you would be happy to be treated yourself.

If you'd be happy for someone to take £120 that wasn't theirs from you - to ignore it, write it off, then by all means, steal from Tesco, teach your kids to do the same, and eventually society will be full of people exactly the same.

It is theft if you have realised that you have money in your account that doesn't technically belong to you.
I believe that if the sum of money was so small that you could be deemed not to have noticed, then it wouldn't be an offence but if it was significant, presumably in comparison to the amount that normally sits in your account, then it would be deemed to be theft. A pretty grey are overall

Wow, the number of dishonest people on here. It is stealing!

Tell them.

😆

When the ‘victim’ (read: £20bn multinational company turning over £56bn+ each year) places the ‘stolen’ (read: arguably not ‘theft’ as the OP did not appropriate the goods and certainly not with the intention of permanently depriving said multinational) ‘goods’ into your account, then it’s hard to feel too guilty about not raising your hand to inform them of their mistake.

I did work out what percentage of their turnover they’d given to the OP, but it’s such a ball ache to write out that I won’t burden you with it.

I'd sleep like a baby if I kept the money.

My conscience would be crystal clear.

Absolute chinny reckon bollocks 🤣