So basically the tall person who was annoyed that the woman referred to the short person behind counter as 'lady' as in 'I was speaking to that lady' and then the tall person thinks that is good enough reason to verbally and physically abuse the woman.
I see more details came out and despite numerous people attempting to defend the tall person, it appears the tall person was quite violent and therefore rightfully sacked. When the TRA feed a line that if someone misgenders you then it's an assault and you can be violent towards them (as per their t-shirt messages) then you wonder why people stand up for them.
"This is the latest on what happened (from various sources)
Man and woman went to get 2 drinks and a cake totaling about £10
Man waited outside, woman went in and ordered. She was served by a short person who, to her, looked to be of the female sex.
Woman wanted to pay with cash but was told by short person serving her that card only payment. Woman complained that she didn't like the 'no cash' policy but paid by card.
Tall person who was the manager intervened in the conversation. Woman said I wasn't talking to you I was talking to that lady.
Tall person kicked off because it turns out the short female person identifies as non binary.
Man waiting outside sees it kicking off so starts to record
Video shows the rest
After video, the police were called and woman reported that Tall person had refused a refund, tipped the contents of her bag out and physically carried her out of the premises. Tall person then slammed the door shut so hard that the glass smashed. Tall person then ran away from the scene.
Outcome - Tall person sacked, police investigation ongoing, man and woman went on holiday. Woman has still not been given a refund for her £10"